By partnering with YASH for application management services, Morgan Foods was able to ensure highquality operations of their SAP solutions in a sustainable, cost-effective manner. They eliminated organizational and technology redundancies, streamlined business processes across the organization, and realized strategic cost-savings with an environment in which employees can think more strategically.

1. TM
SAP® Application Management Services (AMS)
Success Story @ YASH
Optimization of System Landscape Allowed
Food Manufacturer to Realize Strategic Cost-Savings
Industry The Client
Consumer Packaged Goods Morgan Foods, based in Austin, Indiana is a family-owned business that has continued
to deliver high quality packaged and condensed soups, broths, sauces, and beans for
over 100 years. Currently, Morgan Foods employs approximately 500 people and sells
Geography to 35 customer groups, including Wal-Mart and Save-A-Lot.
US
Company Sought to Improve Cash Flow By Outsourcing SAP
System Management
Morgan Foods' manufacturing is comprised of nine different processing lines and involves more than
100 different canned items. The processes include raw material inspection, water treatment,
computerized batching, in-line blanching, pressure cooking, multistage filling and seaming
operations, Douglas tray formers and loaders, finished goods storage, and a sensory lab.
Morgan Foods was pursuing a high-level strategy to lower costs, maintain product quality, and
improve its ability to service its customers. This strategy consisted of focusing on inventory
management, financial close, and production planning and scheduling. More specifically, Morgan
Foods chose to focus on lowering the costs of raw materials and finished goods, as well as to improve
its cash position.
In addition to focusing on technological innovation, Morgan Foods identified particular financial and
customer satisfaction-driven goals that would be enabled by technology investments. These goals
included improving the cash flow of the company, reallocating employees and, most important,
reducing redundant tasks to allow more and more employees to think strategically. They chose YASH
Technologies as their strategic partner to provide Application Management Services (AMS) to
manage their SAP environment and meet its strategic objective of operational excellence.

2. Technology Component YASH AMS Allowed Morgan Foods to Focus on Mission-Critical Objectives
• mySAP All-in-One
In order to provide comprehensive solution management, YASH assessed the business processes and
• Windows 2000 technical requirements for operations. This ensured a successful knowledge transfer to deliver
• Oracle database customer-specific solutions. YASH utilized proprietary tools and methodologies to provide application
management services that included:
• First and second level support for business users with SLA-based issue resolution
• Integration of SAP system landscape with third party applications
• Identification and extraction of data for year-end financial reporting and monthly sales reporting
• Replication and enhancement of key business processes in SAP, as well as retiring legacy
applications in the landscape
• Bar code product identification to improve visibility of products across the supply chain
• Recommendations for application optimization and deployed new functions and components
Morgan Foods Significantly Reduced the Total Cost of Ownership of
SAP System with AMS
By partnering with YASH for application management services, Morgan Foods was able to ensure high-
quality operations of their SAP solutions in a sustainable, cost-effective manner. They eliminated
organizational and technology redundancies, streamlined business processes across the organization,
and realized strategic cost-savings with an environment in which employees can think more strategically.
YASH provided detailed documentation that allowed Morgan Foods' IT team to maintain the solution
internally and increased the IT service quality for improved business performance. Due to the
recommendations and data extraction activities provided by YASH, the closing activities of Morgan Foods
now occur during the month instead of every 30 days. By month's end, 90% of the activity is complete.
Morgan Foods has been able to make strategic business decisions based on improved reporting and
accurate inventory cost figures. With AMS, their SAP environment became fast, flexible and accurate,
which significantly reduced the Total Cost of Ownership (TCO).
About YASH Technologies
YASH Technologies focuses on customer success. As a leading enterprise business sand technology partner
for medium and large global customers, we leverage technology and our flexible delivery models to drive
performance and business value throughout a customer's enterprise. YASH's comprehensive service
approach incorporates a holistic view of our customers that extends beyond delivery. This approach
integrates enterprise solutions and services, proprietary best practice offerings, strategic application
and maintenance outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3)
and an ISO 9001:2000 certified company with US and India headquarters and regional sales and
development offices spread across 3 continents.
For more information, please visit www.yash.com/sap or email sap@yash.com.
TM
YASH Technologies www.yash.com/contactus
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