1. Russell C. Struck
746 Oak Hollow Road, Crystal Lake, Illinois 60014
(847) 525-0563 1976struckrc@gmail.com
PROFESSIONAL SUMMARY
Collections Analysis 12/02/15 to present
Young Innovations through Accounttemps, Algonquin, Illinois
Plak Smacker/Obtura Spartan A/R Collections
Reduced aging of two business units by 35% in 9 months by using problem solving and creativity to reduce outstanding
aging items by initiating all collection activities (telephone calls, letters, and emails) both internally and externally.
Involved in reviewing of accounts with management
Financial responsibilities included coding of checks, posting of credit card payment, and offsets to Customers ledger
Project: MICR Data set-up in System so Lockbox checks can be uploaded timely
Logging of checks received in-house project.
Accounting Specialist 08/2008 to 09/10/15
Snap-on Tools, Crystal Lake, Illinois
Franchisee Accounting Support Specialist 01/2013 to 9/2015
Effectively use of interpersonal abilities through several mean of communication daily to respond to Franchisee's and
customers on concerns.
Usage of business terms to communicate in a non-threatening way to obtain and resolve concerns both internally and
externally with customers inquiries.
Processed 20 plus entries daily to Franchisee statements
Franchisee Accounts Receivable Specialist 8/2008 to 12/2012
Financial Responsibility included coding, posting of checks, charge cards, and electric transfer daily which contributed to
the reconciliation with accurately and timely preparation of customer invoices/statements.
Established and maintained the written departmental policies and procedures
Senior Commission Representative 5/2004 to 11/2007
United Health Group/PacifiCare Health Systems, Phoenix, AZ
While holding a leadership role I worked with my team to meet goals to complete broker/group set-up for 500 plus brokers
Resolved inconsistencies and prepared adjustments for broker monthly payments.
Submitted month-end reporting packages
Lead III Cash Revenue 2/2001 to 5/2004
United Health Group/PacifiCare Health Systems, Phoenix, AZ
Financial responsibilities included coded checks, posting of 60 plus cash payment daily, monitored ACH online daily
Balanced cash postings within 24 hours to meet company compliance,
Researched and resolved customer inquiries.
Reconciled multiple bank statement monthly
Compiled and submitted reporting packages to management monthly
Projects: Assisted in quarterly Sarbanes-Oxley (SOX) Audit
Worked on implementation of Oracle Software for accounts receivable
Involved in testing Member ID Conversion project
Enrollment Specialist III 3/1997 to 2/2001
United Health Group/PacifiCare Health Systems, Phoenix, AZ
Responsibilities included enrollment, terminations of members, maintaining monthly reconciliations of accounts receivable
for 200 plus groups with collection of delinquent accounts by researched and resolved premium discrepancies with
internal and external customers.
Financial responsibilities included coding checks; processed entries sent from other divisions within 24 hour turn around
per company guidelines.
Worked with automated invoice system for 200 plus groups