1. RODGER W. BERGSMANN
5503 — 59 Street
BEAUMONT, ALBERTA T4X 1B2
H: (780) 929-2833 C: (780) 937-2444 E-mail: rbergz57@gmail.com
OBJECTIVE
To acquire a full-time Warehouse Manageror Supervisor position using my proven skills in organizing, planning
and initiating improvements in a fast-paced company where customer service and satisfaction,and employee safety,
training and efficiency, are top priorities.
QUALIFICATIONS AND BACKGROUND
22 years of progressive responsibility and expertise.
* Operations Planning * Implementing Company Plans
* Warehouse Design * Prioritizing and Organizing Objectives
* Inventory Management * Accurate Records Keeping
* Workforce Management * Staff Safety and Education
* Customer Service * Customer Satisfaction and Follow-up
* Initiating Change and Improvements * Achieving Company Profits and Goals
ACHIEVEMENTS
Organized order-picking line for major distribution center to increase operational efficiencies. Observed existing
procedures,included warehouse staff in discussions,received order sheet requirements, and designed a standardized
picking system. RESULT: Introduced time-saving procedures and cut labour costs by 15%.
Designed a training program for company employees and new hires. Developed teaching plans and curriculum,
assembled educational materials, and assisted in providing training to supervisors,lead hands,and employee
trainers. RESULT: Increased productivity by 8% for regular employees, 32% for our summer help, and improved
employee morale significantly.
Initiated and helped develop a verifiable bin maintenance system,implemented by creating an improved product
labelling systemand then utilizing company computer software to maintain inventories. RESULT: 30% reduction
in inventory errors, 25% improvement in overall productivity.
Planned, organized and managed the branch improvements for a major office supply company. Redesigned parts
department by organizing the most commonly used parts,evaluated all processes,customer, technicians, and order
picker needs. RESULT: The inventory turnover increased to 12 times a year, which resulted in an annual savings
of $45,000.
EXPERIENCE
WAREHOUSE SUPERVISOR / Garage Door Installer, Service Tech, QCInspector, Door Painter
OVERHEAD DOOR CO. ofEDMONTON — Edmonton, Alberta
July 2004 to February 2016
Warehouse Supervisorresponsible for all day-to-day operations including training and supervision of 8 to 10
warehouse employees, and prioritizing and scheduling work for all departments. Prepared daily, weekly and
monthly efficiency reports and timesheets, and ensured all company procedures were followed in a safe, efficient
manner while providing top customer service in all areas. RESULT: Improved warehouse cleanliness and
organization, introduced time-saving procedures,reduced inventory and picking errors, improved employee morale,
and contributed to reduced labour costs and increased revenue.
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2. EXPERIENCE (Continued) RODGER W. BERGSMANN
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WAREHOUSE SUPERVISOR
NEWLYWEDS FOODS LTD. — Edmonton, Alberta
August 2001 to July 2004
Responsible for day-to-day operations of the warehouse including supervising personnel,prioritizing and scheduling
work, and preparing daily, weekly and monthly progress reports. Maintained warehouse facilities, equipment, and
security. Provided top customer service in all areas. Ensured all company procedures were followed in a safe,
efficient manner. Negotiated all freight contracts. Member of the safety committee. RESULTS: Savings in freight
costs ofover $60,000 annually. No accidents or lost time to injuries over a 3-year period in the warehouse.
WAREHOUSE SUPERVISOR / ASST. PARTS MANAGER
IKON OFFICE SOLUTIONS — Edmonton, Alberta
March 2000 to July 2001
Responsible for the day-to-day operations of the Parts Department and the Shipping and Receiving Department.
Redesigned both the Warehouse and Parts Department to improve efficiencies and inventory control. Provided
structure to the company. Improved staff morale through development of a Reward Plan, and an Employee of the
Month award. Managed schedules,inventory control, freight contracts,bin locating, and security.
WAREHOUSE MANAGER / WAREHOUSE SUPERVISOR / LEADHAND/ UNION
EMPLOYEE / TEMPORARYEMPLOYEE
BREWERS DISTRIBUTORS LTD.(LABATT'S AND MOLSON'S) — Edmonton, Alberta
July 1986 to August 1999
High-volume management of a 180,000-square foot beer distribution facility comprised of 79 union employees and
50+ summer employees. Managed staff to meet company goals in all areas of distribution, scheduling,equipment,
purchasing,and inventory control. Managed warehouse cost-savings program. Assisted in negotiating new
collective agreements. Consolidated storage facilities, resulting in a savings of $190,000.
Supervised and scheduled 3 supervisors,2 lead hands,79 union and 50+ summer employees for 3 shifts and 2
warehouses. Redesigned distribution warehouse storage and picking line into a more productive, efficient, labour-
and cost-saving facility. Created appropriate procedures for efficiency in all departmental processes.Renegotiated
freight contracts. Trained employees in establishing personal and company goals, with branch objectives in mind.
Maintained warehouse facilities, equipment, and security. Prepared daily, weekly and monthly progress reports,
schedules,and purchase orders. Improved pick-up and delivery schedules for carriers. Implemented salvage
program to reduce waste costs. Responsible for employee discipline in this union operation.
ADDITONAL EXPERIENCE
JOURNEYMAN SHEET METAL WORKER
CHRIS MAC INSTALLATIONS LTD. / WESTSTEEL ROSCO — Edmonton, Alberta
February 1976 to March 1986
EDUCATION
Grade 12 Diploma, Strathcona Composite High School, Edmonton, Alberta
Supervisory development courses at the University of Alberta
Forklift Certified
Parts Technician Training
W.H.M.I.S Certified (Workplace Hazardous Materials Information System)
H.A.C.C.P. (Hazardous Analysis and Critical Control Points)
Safety Standards IS0 9000
Computer Training
Journeyman Sheet Metal Ticket
First Aid & CPR
Ikon Customer Service
Personal references available upon request.