1. Enable Advanced Collaboration and
Communication
NConnect Collaboration enables you to effectively
communicate and collaborate across silos—whenever and
wherever needed—to keep your organization competitive.
Our flexible, scalable solutions allow you to easily share
information, connect with colleagues and transform
the customer experience through seamless, unified
communications.
NWN’s in-depth experience and unique knowledge
of legacy PBX, IP architecture and voice messaging
technologies has earned our team the highest
certifications in the industry. Our ability to integrate
communications services within business activities enables
situational awareness across people and information,
delivering a seamless transition across applications and
platforms. With more than 550 employees in the U.S. and
China, NWN has the expertise—and local capability—to
meet your business challenges.
Broadcast quality audio allows the surgeon to teach while
operating and the operating room staff can watch on a 52”
plasma monitor. The broadcast center allows
Integrated Solutions
Creating a connected environment facilitates collaboration
between colleagues, customers and other key
constituents. NConnect offers comprehensive integrated
voice and messaging solutions including paging, call
accounting, video conferencing, one-touch recording and
XML application development. Our secure, cloud-based
capabilities include:
ff IP Telephony (also called VoIP, Internet Telephony and
Voice over Broadband) routes voice conversations over
the Internet or through any other IP-based network.
ff Rich-media conferencing to conduct meetings with
many attendees from geographical diverse locations.
Networked meetings now combine voice, video and
data for attendees.
ff IP video broadcasting to multicast live events or
prerecorded programs on a scheduled basis from
analog sources such as video cameras, VCRs, satellite
feeds, cable feeds, or existing ASF, AVI, or MPEG digital
files.
ff Call Center applications deliver intelligent contact
routing, call treatment, network-to-desktop computer
telephony integration, and multi-channel contact
management over an IP infrastructure. It combines
multi-channel automatic call distributor (ACD)
functionality with IP telephony in a unified solution,
enabling your company to rapidly deploy a distributed
contact center infrastructure.
Why NWN?
NWN’s skilled team has extensive knowledge in legacy
PBX, IP Architecture, and voice messaging technologies.
Our UC designers and consultants carry the highest
Helping Customers Communicate Effectively through
Collaboration
ff Presence/instant messaging
ff IP communications/unified communications
ff Call Center
ff Email
ff Web/audio conferencing
ff Signage and interactive displays
ff Video conferencing
At a glance

2. certifications and experience in the industry. Collaboration
is a dynamic, fast-moving field. NWN is on the cusp of this
exciting capability, with the latest tools and training, to be
well-versed in the best solutions to solve your business
challenge.
Collaboration solutions provided by NWN are different
than services offered by other systems integrators or
telecoms. NWN professionals have years of experience in
the critical, peripheral solutions that touch the network,
including the physical and network infrastructure, systems,
wireless and security. When integrating collaboration,
we can further enhance your reach and flexibility with
advanced applications such as paging, call accounting,
one-touch recording, XML application development and
more.
For more information on NConnect Collaboration
solutions, contact your NWN account representative or
visit us at www.NWNIT.com