The document discusses the nature of strategic management. It outlines the strategic management process which involves analyzing the external and internal environment, making strategic choices, and implementing strategies. These choices include deciding which businesses to enter and what market positions to take. The goal is to achieve a competitive advantage and superior profitability. A competitive advantage results from doing something different or better than competitors. It can be temporary or sustainable if the source of advantage cannot be easily imitated. Strategic approaches for gaining competitive advantage include low-cost leadership, differentiation, and focus on a market niche. Strategic decisions are major decisions that require resources and affect the long-term future of the company.
2. 2
The Strategic Management Process
The Nature of Strategic Management
Vision/
Mission
Objectives
External
Analysis
Internal
Analysis
Strategic
Choice
Strategy
Implementation
Competitive
Advantage
Mission
Identify and exploit differences that may lead to competitive advantage
3. 3
The Nature of Strategic Management
The Strategic Management Process
External
Analysis
Internal
Analysis
STRATEGIC
CHOICE
Business
Level
Corporate
Level
Business
positioning
Which
businesses
to enter?
Copying competitive moves of other
successful companies rarely works!
4. 4
The Nature of Strategic Management
What Is
STRATEGIC
MANAGEMENT?
The set of decisions and actions that result in the
formulation and implementation of plans designed to
achieved a company’s objective
5. 5
The Nature of Strategic Management
3 STRATEGIC QUESTIONS
1. What’s the company’s present situation?
2. Where does the company need to go from
here?
Business(es) to be in and market positions to stake
out
Buyer needs and groups to serve
Direction to head
3. How should it get there?
A company’s answer to “how will we get there?” is
its strategy
6. 6
The Sources of Superior Profitability
The Nature of Strategic Management
Corporate and business level managers center their attention on
“doing the right things”, whereas managers at the functional level
center their attention on “doing things right”
7. 7
What Is
A COMPETITIVE ADVANTAGE?
The firm’s ability to creates more
economic values than competitors
• Competitive advantage is the result of doing something
different and/or better than competitors.
• If all firms’ strategies were the same, no firm would
have a competitive advantage.
The Nature of Strategic Management
8. 8
The Nature of Strategic Management
Temporary vs. Sustainable Competitive Advantage
(SCA)
• A firm achieves a CA when it provides buyers with superior value
compared to competitors or offers the same value at a lower cost. It
typically results in high profits, that attract competition, which limits the
duration of CA.
• Competitors imitate the advantage or offer something better. Therefore,
most CA is temporary.
• The firm achieves a SCA if its advantage persists despite the best efforts
of competitors to match or surpass its advantage.
• Some competitive advantages are sustainable if:
• Competitors are unable to imitate the source of advantage.
• No one conceives of a better offering.
• In time, even sustainable competitive advantage may be lost
Developing expertise and resource strengths not easily imitated or
matched by rivals
9. 9
The Nature of Strategic Management
Competitive
Disadvantage
Parity
Advantage
Below Normal
Normal
Above Normal
Economic Returns
• exceeding expectations
• meeting expectations
• failing expectations
10. 10
The Nature of Strategic Management
STRATEGIC APPROACH CHOICES
Low-cost
provider
Differentiation
on features
Focus on
market niche
Best-cost
provider
Building Competitive Advantage by:
11. 11
The Nature of Strategic Management
Dimensions of Strategic Decisions
Require top-management decisions
Require large amounts of the firm’s resources
Have multi-functional or multi-business
consequences.
Affect the firm’s long-term prosperity and future
oriented
Strategy is about discovering and exploiting these differences
3 Levels of Strategy
Corporate level: board of directors, CEO & administration.
Business level: business and corporate managers.
Functional level: Product, geographic, and functional area managers.
Corporate Managers must translate the statements of direction and intent at the corporate level into concrete objectives and strategies for individual business divisions (SBU).
Business-level strategic managers determine how the firm will compete in the selected procuct-market arena.
Require meeting customer needs either more effectively (with products or services that customers value more highly) or more efficiently (by providing products or services at lower cost).
Preference for the firm’s output
people are willing to pay a premium (Apple)
Cost advantage vis-à-vis competitors
lower costs of production/distribution. Example: Lenovo
Competitive Advantages vs. Competitive Parity vs. Competitive Disadvantages.
Competitive Parity
The firm’s offerings are “average”
People do not have a preference for the firm’s offering
The firm does not have a cost advantage over others.
Competitive Disadvantage
People may have an aversion to the firm’s offering.
The firm may have a cost disadvantage.
A firm may have outdated technology/equipment.
A firm may have a negative reputation.
k
Striving to become the industry’s low-cost provider (efficiency).
Outcompeting rivals on differentiating features (effectiveness). (a “superior product” type of higher quality, better performance, wider selection, value-added services, etc.)
Focusing on better serving a niche market’s needs (efficiency and or effectiveness). (winning a competitive edge by doing a better job than rivals of serving the needs and preferences of buyers comprising the niche)
Offering the lowest (best) prices for differentiated goods (best-cost provider).
Strive to be the industry’s low-cost provider: Wal-Mart, Southwest Airlines
Outcompete rivals on a key differentiating feature:
Johnson & Johnson – Reliability in baby products
Harley-Davidson – King-of-the-road styling
Rolex – Top-of-the-line prestige
Mercedes-Benz – Engineering design and performance
Amazon.com – Wide selection and convenience
Focus on a narrow market niche
eBay – Online auctions
McAfee – Virus protection auctions
Starbucks – Premium coffees and coffee drinks
Develop expertise, resource strengths, and capabilities not easily imitated by rivals
FedEx – Next-day delivery of small packages
Walt Disney – Theme park management and family entertainment
Toyota – Sophisticated production system
Ritz-Carlton – Personalized customer service
Strategic issues require top-management decisions
Strategic decisions overarch several areas of a firm’s operations
Usually only top management has the perspective needed to understand their broad implications
Usually only top managers have the power to authorize necessary resource allocations
Strategic issues require large amounts of the firm’s resources
They involve substantial allocations of people, physical assets, and money
Strategic decisions commit the firm to actions over an extended period
In highly competitive firms, achieving and maintaining customer satisfaction frequently involves commitment from every facet of the firm
Strategic issues often affect the firm’s long-term prosperity
Strategic decisions commit the firm for a long time, typically 5 years; however the impact lasts much longer.
Once a firm has committed itself to a strategy, its image and competitive advantages are usually tied to that strategy.
Firms become known for what they do and where they compete. Shifting away from that can jeopardize their previous gains.
Strategic issues are future-oriented
They are based on what managers forecast, rather than what they know.
Emphasis is on the development of solid projections that will enable a firm to seek the most promising strategic options.
A firm will succeed only if it takes a proactive (anticipatory) stance toward change
Strategic issues usually have multi-functional or multi-business consequences.
Strategic decisions have complex implications for most areas of the firm.
Decisions about customer mix, competitive emphasis, or organizational structure involve a number of the firm’s SBUs, divisions, or program units
K