In recent years, the healthcare landscape has witnessed a significant shift towards telehealth services, and the field of mental health is no exception. With the advent of mental health telehealth, it has become increasingly important for mental health providers to be well-informed about the intricate process of billing for such services.

1. Understanding Mental Health Telehealth Billing

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Email us at: richard.smith@medisysdata.com
Understanding Mental Health Telehealth Billing
Introduction
In recent years, the healthcare landscape has witnessed a significant shift towards telehealth services, and the field of
mental health is no exception. With the advent of mental health telehealth, it has become increasingly important for
mental health providers to be well-informed about the intricate process of billing for such services. This article will serve
as a comprehensive guide to mental health telehealth billing, addressing the key aspects, regulations, and best practices
for mental health providers.
Understanding Mental Health Telehealth Billing
Mental health telehealth billing refers to the process of submitting claims for reimbursement of services provided to
patients through telecommunication technologies. These services can encompass a wide range of mental health care,
including therapy, counseling, assessment, and medication management, all delivered remotely via videoconferencing,
telephone, or secure messaging platforms.
Key Components of Mental Health Telehealth Billing
• Eligibility and Licensure: Before diving into billing, it is crucial to ensure that you are eligible to provide telehealth
services. Mental health providers must possess the necessary licensure and credentials to practice in the state where
the patient is located. The provider must adhere to the telehealth regulations and guidelines established by their
respective state’s licensing board.

3. Call us at: 888-720-8884
Email us at: richard.smith@medisysdata.com
Understanding Mental Health Telehealth Billing
• Covered Services: Understanding what services are covered is fundamental. Mental health telehealth billing typically
includes services such as individual therapy, group therapy, psychotherapy, medication management, and crisis
intervention, among others. Keep in mind that not all mental health services may be eligible for reimbursement
through telehealth.
• Reimbursement Codes: Mental health providers need to use specific Current Procedural Terminology (CPT) and
Healthcare Common Procedure Coding System (HCPCS) codes to bill for telehealth services. The most commonly
used codes for mental health telehealth services include
o CPT codes: 90834 (individual therapy), 90837 (individual therapy, longer duration), 90847 (family therapy), and
90791 (intake assessment).
o HCPCS codes: G0406, G0408, and G0409 for psychiatric diagnostic evaluation.
• Place of Service (POS) Codes: Telehealth services should be billed with the appropriate POS code. For telehealth, the
POS code is typically ’02’ to indicate the service was provided through a telehealth platform.
• Telehealth Modifiers: Providers should append telehealth modifiers to CPT codes to specify that the service was
delivered via telehealth. Common modifiers include GT, 95, and CR, depending on the payer’s requirements.
Regulations and Compliance
• State Regulations: State regulations regarding telehealth services can vary significantly. Mental health providers must
stay up-to-date with their state’s specific telehealth regulations and ensure compliance with them. This includes
licensure, scope of practice, and billing rules.

4. Call us at: 888-720-8884
Email us at: richard.smith@medisysdata.com
Understanding Mental Health Telehealth Billing
• Federal Regulations: Federal regulations have also evolved to accommodate telehealth services. Mental health
providers should be aware of the rules and regulations set forth by the Centers for Medicare and Medicaid Services
(CMS) and other federal agencies. The COVID-19 pandemic has led to several temporary changes to telehealth
regulations, and it is important to stay informed about their current status.
• Payer Policies: Private insurance companies, Medicaid, and Medicare have varying policies regarding telehealth
reimbursement. Providers need to understand these policies, including coverage limitations, billing procedures, and
documentation requirements. Some payers may have restrictions on the use of telehealth for certain mental health
services, so providers should verify eligibility before rendering services.
Best Practices for Mental Health Telehealth Billing
• Accurate Documentation: Thorough and accurate documentation is essential for telehealth billing. Providers must
maintain detailed records of each telehealth session, including the patient’s name, date of service, duration, and a
description of the services provided. Accurate documentation not only supports claims but also ensures the
continuity of care.
• Verify Patient Eligibility: Before conducting a telehealth session, providers should confirm the patient’s eligibility for
telehealth services and verify their insurance coverage. This helps in avoiding billing issues and potential payment
denials.

5. Call us at: 888-720-8884
Email us at: richard.smith@medisysdata.com
Understanding Mental Health Telehealth Billing
• Stay Informed: Given the rapidly changing landscape of telehealth regulations, mental health providers need to stay
informed about the latest updates and changes. Regularly check your state’s telehealth regulations, federal
guidelines, and payer policies to ensure compliance.
• Utilize Telehealth Billing Software: Consider using specialized telehealth billing software to streamline the billing
process. Such software can help with coding, claim submission, and managing payment records efficiently.
To conclude, mental health telehealth has become an invaluable tool for providing care to patients who may face
barriers to accessing in-person services. To make the most of this approach, mental health providers must have a solid
understanding of mental health telehealth billing. It involves careful adherence to state and federal regulations, precise
coding and documentation, and compliance with payer policies. By following best practices and staying informed,
mental health providers can navigate the complex world of telehealth billing and continue to offer high-quality care to
their patients while securing reimbursement for their services.

6. Call us at: 888-720-8884
Email us at: richard.smith@medisysdata.com
Understanding Mental Health Telehealth Billing
About Medisys Data Solutions (MDS)
Medisys Data Solutions (MDS) stands out as a reliable and trusted company in the field of mental health telehealth
billing services. We provide comprehensive solutions for mental health providers, helping them navigate the complex
world of telehealth billing and reimbursement. Our deep understanding of the ever-changing regulations, meticulous
attention to detail, and dedication to accurate documentation make us a trusted partner for mental health
professionals. Medisys Data Solutions (MDS) ensures that providers can focus on delivering top-quality care to their
patients while the billing process is handled seamlessly, giving them peace of mind and the assurance of receiving
proper compensation for their services. To know more about our mental health telehealth billing services, contact us at
contact at 888-720-8884 / info@medisysdata.com

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