Undoubtedly, mental health billing is already quite challenging especially due to the ever-changing policies. Working with new codes and billing procedures, being HIPAA compliant, and knowing the mental health services covered in telehealth are just the starting of the pain points. There is also a need to be aware of the new software and technology used in telehealth billing, specifically for mental health. In such a scenario, implementing telehealth billing effectively can be pretty advantageous for mental health providers.

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How Telehealth Billing benefits Mental Health
Providers
Undoubtedly, mental health billing is already quite challenging especially due to the ever-
changing policies. Working with new codes and billing procedures, being HIPAA
compliant, and knowing the mental health services covered in telehealth are just the
starting of the pain points. There is also a need to be aware of the new software and
technology used in telehealth billing, specifically for mental health. In such a scenario,
implementing telehealth billing effectively can be pretty advantageous for mental health
providers.

2. inquiry@infohubservices.com https://infohubservices.com/ Call us +91 829-746-441

3. 1. Reduce Billing Errors
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• Originating site: It has to state the patient’s location during the treatment to get
approved by Medicare.
• Distant site: The location of the service provider during the visit.
• Place of service: The code is given for the telehealth billing to inform the originating
and the distant site since the payer rates change based on the physician’s location
during the service.
• Practice type: It informs the payer about the service given to the patient.
But these are not all; CPT codes are used with ICD codes and some modifiers to make
the payment process smoother. Added to these, all these involve submitting them
electronically on ANSI 837 EDI.

4. 2. Billing Compliance
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Telehealth billing is not only complicated but also ever-changing. Mental health is even
more challenging than keeping up to date with the changes implemented by Medicare,
Medicaid, and other third-party medical insurance companies. The billers have a full-time
job to ensure they adhere to all the payer’s protocols. Hence, they need to stay up-to-date
with every bit of change in the requirements and regulations set by the insurers, the
government, and any other medical industry to warrant the claim submissions are clean
and without any errors.

5. 3. Increase revenue
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 With telehealth billing in mental health, it has been proved that overhead costs are
reduced, and timely submission of the claims is ensured with almost error-free
billings. All these points to the fact that there is a significant way to increase the
practice’s revenue. With the best-trained staff and the latest billing technology, you
can put the best revenue cycle management in place to improve the turnaround.

6. 4. Enhance Patient Satisfaction
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When the telehealth billing and coding is carried out effectively, the ability to
concentrate on patients and their requirements is much better. With correct billing, the
reimbursement is hassle-free, which offers the patient relief. It means that their claims
will be complete without any issue, thus receiving uninterrupted services. The patients
can also receive a professional and courteous reply regarding their billing from the
telehealth staff.

7. How to Add Expertise In Telehealth Billing
For Mental Health Providers?
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Did you know the lack of knowledge in correct billing (often in telehealth and
telemedicine) results in revenue loss up to 3.3 percent annually. One of the best ways to
mitigate the challenges and requirements often imposed by the billing system in
telehealth is by working with an experienced telehealth billing partner such as Info Hub.
These medical billing partners with experience in telehealth billing can offer extensive
help in improving revenue and overall patient care.
Finding a partner like Info Hub for your telehealth billing for mental health services will
provide you with a dedicated and specialized team. They will ensure no claim denials and
rejections using the correct coding, and billing.

8. About Us
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Though there are several common benefits offered by offshore medical
billing companies, but choosing the right medical billing partner plays a
vital role. Info Hub is one of the leading offshore medical billing companies
in Coimbatore, India, with sophisticated infrastructure and skilled
manpower that is highly experienced in multiple aspects of medical billing
and coding, to support healthcare practices grow heights and develop
consistency in generating revenue.
If you are looking to outsource your medical billing and coding services to a
reliable outsourcing partner, Info Hub is your ideal choice. With more than a
decade experience in providing excellent medical billing and coding
services, Info Hub has earned high client value by building trust with its top-
notch services. For a quick appointment, make a call to +1-888-694-8634 /
+91-0422-4212455.

9. Contact Us
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Info Hub,
Sf No 558/2, Udayampalyam Rd, Nava
India,
Coimbatore,
Tamil Nadu 641028
Call Us: +91 829-745-6441
Email Us At: inquiry@infohubservices.com