Richard Coda Graphic Design lookbook 2016

Do your marketing
materials get lost
in the haze?PHOTO: RICHARD CODA

we can make your
marketing materials
stand out
PHOTO: RICHARD CODA
contents
1 about
2 clients
3 industries
4 work
6 advertisements
15 marketing collateral
34 reports
41 books
45 large graphics
48 identity
52 photography
56 contact us
RICHARD CODA • GRAPHIC DESIGN iiiii RICHARD CODA • GRAPHIC DESIGN

about
I have always been interested in design. As a child I was always drawing something. Growing up
with a father who was a professional printer I used to love going to “help my dad” at the shop
on Saturdays. I became interested in how the process worked... concept... setting type... layout...
camera-ready... the printing press.
After college my first job was as a Quadex 5000 typesetter for The Great Atlantic Pacific
Tea Co. in Paterson, NJ (better known as AP Supermarkets). Here I built on the knowledge
and skills that my father had instilled on me as a youngster. Years, and jobs, later, I entered
the digital age. Where once before, and not that long ago, there was a whole team of highly
talented specialists working together in an agency or department, there was now one person
doing the jobs of all those people. Graphic designers had to learn new skills and forget old ones.
The pace increased exponentially to the point where what used to take weeks to do could now
be accomplished in just a few hours.
Always wanting to be my own boss I started my own design firm, PC Type, in the late 1980s.
Moonlighting at first, I was soon able to go full-time in 1995. I provide design and production
services for all types of printed projects, as well as support for digital projects. My clients range
from small businesses to global leaders in their fields, many of them for over a decade.
I would be thrilled to have you as a client, too. Please take a look at my work in this book and
contact me to see how I can help take your marketing materials to the next level.
Call us at 480.751.8684, or email us at info@pctype.com to learn more about our services.
PHOTO: RICHARD CODA
RICHARD CODA • GRAPHIC DESIGN 1iv RICHARD CODA • GRAPHIC DESIGN

clientsBASF (USA)
Bayer (PA)
Covestro (PA)
Alcatel-Lucent (USA)
Avaya (NJ)
ATT (NJ)
R.P. Delio Co. (HI/NV/CT)
IGNITE AG (NY)
Virginia Tech University (VA)
Cal Southern University (CA)
Pri-Med/Amazing Charts (RI)
Bailiwick PR (NJ)
AVM Industries (CA)
Market Nexus Media/Growth Capital Investor (CA)
Harper Media (CA)
Smyyth Companies (NJ)
Sheley Marketing (TX)
Accelerant (NY)
Ashron Billing (CA)
Michael Smith Inc. (CA)
National Air, Sea Space Foundation (FL)
B. Lilley Co. (FL)
Lexis-Nexis/Martindale-Hubbell (NJ/NY)
Millbrook Inc. (PA)
GradExchange/Career Insights (NY)
Clinicians Complex (GA)
Hi-Conversion (FL)
Other local, regional and overseas companies
industriesaccounting
chemical
construction
education
environmental
financial
government
healthcare
legal
manufacturing
marketing
oil and gas
pharmaceutical
public relations
real estate
solar energy
telecom
wind energy
RICHARD CODA • GRAPHIC DESIGN 32 RICHARD CODA • GRAPHIC DESIGN

work
PHOTO: RICHARD CODA

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marketing collateral

High Performance Waterborne
Polyurethane Coatings
For Industrial and Decorative Concrete Floors
Performance
Coatings made out of Bayer’s two-component waterborne floor
coating technology exhibit excellent performance properties.
Several charts are highlighted below to demonstrate the
properties of the final coating including physical properties,
chemical resistance and tire staining.
Typical Properties for Two-Component Waterborne Floor Coating based on Bayer resins*
Property Comparison at a Glance Gloss Coating Matte Coating
Pendulum Hardness @ 23°C/50%RH (7 day) 183.9 seconds 162 seconds
Pot life at 23°C Approx. 2 hrs 30 min Approx. 45 min
Gardner Circular Drytime Approx. 7.5 hrs @ 23°C/50% RH Approx. 1 hr. 30 min @ 23°C/50% RH
Chemical Resistance (see appendix) Equal to solventborne Equal to solventborne
VOC, g/L 10 10
60° Gloss 90 10
Tg (°C) 70 81.5
* Films were prepared at a 3:1 NCO:OH index and a thickness of 3 mils DFT.
Tire Staining
Many automotive or lawn and garden tires contain additives such
as plasticizers or antioxidants that can leach out of the rubber
and stain floor coatings. Bayer’s two-component waterborne
floor coatings exhibit excellent resistance to tire staining and hot
tire pick up.
Chemical Resistance Appendix
System Gloss Coating Matte Coating
Chemical Resistance Spot Test, Covered ASTM D 1308
10% Acetic Acid 4 hrs No Effect No Effect
24 hrs No Effect No Effect
10% H2SO4 4 hrs No Effect No Effect
10% HCl 4 hrs No Effect No Effect
14% NH4OH 4 hrs No Effect No Effect
50% NaOH 4 hrs No Effect No Effect
IPA 4 hrs No Effect No Effect
24 hrs Slightly Soft Slightly Soft
MEK 4 hrs Slightly Soft Slightly Soft
24 hrs Soft Soft
DI Water 4 hrs No Effect No Effect
Betadine 4 hrs No Effect No Effect
10% Bleach 4 hrs No Effect No Effect
Gasoline 4 hrs No Effect No Effect
Chemical Immersion Test ASTM D 1308
Skydrol (immersion) 1 day No Effect No Effect
5 days No Effect No Effect
Brake Fluid (immersion) @ 50°C 1 day No Effect No Effect
* Films were allowed to cure for days at °F/% RH before testing.
Introduction
Polyurethane topcoats are commonly used in the construction
industry over functional floor coatings or as sealers for concrete.
In response to the need for coatings with low VOC, Bayer has
developed two-component waterborne (2K WB) polyurethane
coatings and sealers with properties similar to those of two-
component solventborne polyurethane coatings. For many
years, solventborne polyurethane topcoats have been the
standard for flooring due to their very good properties and ease
of application. However, tighter VOC regulations and increasing
sensitivity to solvent odors make it undesirable to apply
solventborne topcoats.
Based on proven PU technology a new generation of waterborne
polyurethane topcoat resins has been developed to be high
performance, near zero VOC and easy to use. In addition, the
performance properties — hardness, abrasion resistance, gloss
retention, and chemical resistance — are equal to those of
traditional two-component solventborne systems.
Key Benefits
Along with the fact that these 2K WB systems can be formulated
with varying degrees of gloss and ultra-low VOC levels, they also
possess the following properties:
• Odorless
• Abrasion resistant
• Chemical resistant
• Hot tire resistant
Bayer’s two-component flooring coatings can be used in a
variety of applications:
• Pigmented basecoat with a clear topcoat
• Clear penetrating sealer over polished or troweled concrete
• Clear chemical resistant topcoat over decorative
epoxy flooring
Sourcing and Application Information
Low or high gloss clearcoats as well as pigmented formulations
have been developed, along with primers and basecoats. Many
national and regional coating suppliers offer commercial coating
systems based on the Bayer MaterialScience 2K WB technology.
For information on where to source this technology, please
contact Bayer MaterialScience at 412-777-3983.
Application Guidelines — Topcoat
Bayer’s two-component waterborne floor coatings can be
applied by brush or roller. A 3/16” nap or foam roller is preferred.
The application equipment should be selected to ensure an
even, puddle-free coating of approximately 4- to 6-mil wet film
thickness (WFT) per coat which will dry to a 2- to 3-mil dry
film thickness (DFT). Dry times will vary depending on ambient
conditions. WB systems are sensitive to temperature and
humidity changes as shown below.
Drytime*
Temperature and Humidity Gloss Coating Matte Coating
10°C/50%RH 20.50 hrs 4.50 hrs
23°C/75%RH 12.00 hrs 4.50 hrs
23°C/50%RH 7.50 hrs 1.50 hr
23°C/25%RH 11.25 hrs 1.00 hr
30°C/50%RH 3.25 hrs 40 min
* Gardner Circular
The manner in which you use and the purpose to which you put and utilize our products, technical assistance
and information (whether verbal, written or by way of product evaluations), including any suggested
formulations and recommendations are beyond our control. Therefore, it is imperative that you test our
products, technical assistance and information to determine to your own satisfaction whether our products,
technical assistance and information are suitable for your intended uses and applications. This application
specific analysis must at least include testing to determine suitability from a technical as well as health, safety,
and environmental standpoint. Such testing has not necessarily been done by us. Unless we otherwise
agree in writing, all products are sold strictly pursuant to the terms of our standard conditions of sale which
are available upon request. All information and technical assistance is given without warranty or guarantee
and is subject to change without notice. It is expressly understood and agreed that you assume and hereby
expressly release us from all liability, in tort, contract or otherwise, incurred in connection with the use of our
products, technical assistance, and information. Any statement or recommendation not contained herein
is unauthorized and shall not bind us. Nothing herein shall be construed as a recommendation to use any
product in conflict with any claim of any patent relative to any material or its use. No license is implied or in
fact granted under the claims of any patent. 20903 (01/15)
Bayer MaterialScience LLC
100 Bayer Road
Pittsburgh, Pa 15205-9741
412 777-3983
visit our website at:
www.bayermaterialsciencenafta.com

Polyurethane Systems
for Textile Coatings
Impranil® Technologies Imprafix® Bayhydur® Desmodur®
INVENTING
PERFORMANCE
FOR YOU
PUR Raw Materials for Textiles br 090215.indd 1 10/21/15 6:42 AM
9
5
IMPRANIL® 1069 DLP-R DLN-SD DLS DLH 519 3040 1380 1554 1537 DAH DLU DLC-F 2611 DLV/1 DAA DLC-T
Bayhydrol®
XP 2637
Physical Properties
Resin Type Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aromatic Aliphatic Aliphatic Aliphatic Aliphatic Aromatic Aliphatic Aliphatic
Backbone Polyether Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyether PC/Polyether Polycarbonate Polyester PC/Polyether Polyether Polycarbonate Polycarbonate
Solids, % 50+/-1 50+/-2 40+/-1 50+/-2 40+/-1 40+/-1 40+/-1 59+/-1 58+/-2 59+/-2 35+/-1 60+/-2 40+/-1 40+/-1 40+/-1 40 +/-1 35 +/-1 40+/-2
Co-Solvent, % 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Viscosity, sec 2500 cps 12-30 70 70 14-40 1200 cps 10-50 90 1000 cps 15-60 250 – 800 cps 90 10-50 10-30 10-40 90 12-60 50
pH 5-8 6-8 5-8 6.5-8.5 5.5-7.5 6-9 6-8 6-8 6.5-8.5 6-8 7-9 7-9 6.5-8.5 5.5-8.5 5.5-7.5 6 - 9 8 6.5-8.5
Tg, C -79 -4 -47 -49 -45 -30 -54 -47 -49 -4 -45 -67 -35 -33 -47 -48 -47 -35
Shore A 60 55 60 62 93 90 60 NA NA NA NA NA NA 95 65 NA NA NA
Film Hardness soft very soft soft soft medium hard soft soft soft very soft soft soft hard hard soft Very Soft Hard hard
100% modulus, psi 290 200 300 360 725 1400 290 203 362 188 300 360 725 2000 300 200 853 1100
tensile strength, psi 2900 1500 5000 4350 7200 5800 5800 3625 3770 2175 1500 3600 7200 5800 3600 500 7500 3500
Elongation, % 1500 1600 1500 1000 1100 450 900 1500 1000 1200 700 900 600 400 1200 1100 926 220
Lighfastness 7 7 7 7-8 7 7 7 7 7 7 3 7 7 7 7 3 7 7
Softening range (C) 220-240 200-220 175-200 170-180 165-175 180-200 175-200 200-210 170-180 200-220 150-170 220-230 215-225 200-220 200-220 60 130-140 215-225
Hydrolysis Good Good Good Excellent Satisfactory Good Satisfactory Good Good Good Good Excellent Excellent Good Excellent Excellent Excellent Excellent
Application Technology
Direct Coat Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Top Coat Yes — Yes Yes Yes Yes Yes Yes Yes — — Yes Yes Yes Yes — Yes Yes
Tie Coat Yes Yes Yes Yes — — Yes Yes Yes Yes Yes Yes — — Yes Yes — —
Intermediaire Coat Yes Yes — Yes Yes — — Yes Yes Yes — Yes — — Yes — — —
Foam Yes Yes Yes Yes — — — Yes Yes Yes — Yes — — Yes — — —
Finish Coat — — — — — Yes — — Yes — — — — Yes — — Yes —
Application Types
Outerwear Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Synthetic Leather Yes Yes Yes Yes — Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Bags, Luggage Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Shoe Lining — — — Yes — — Yes — Yes — — — — — Yes — — —
Technical Applications Yes — — — Yes Yes — — — — Yes Yes Yes Yes Yes Yes Yes Yes
PVC Coating/Bonding — — — — — Yes — — — — Yes — Yes Yes — Yes Yes Yes
13
Covestro
Building upon years of materials innovation and market leadership
Since inventing polyurethanes and polycarbonates decades ago,
Covestro has continued to be driven by innovation, delivering new
technologies and solutions that help make a positive impact on
people’s lives every day. While this strategic focus on materials
has remained constant, over the years, the company’s businesses –
and names – have changed.
The origins of the company can be traced to 1863, when Friedrich Bayer
and Johann Friedrich Weskott manufactured and sold synthetic dyestuffs
in a small German town called Wuppertal. By the turn of the century,
Bayer® Aspirin (acetylsalicylic acid) had been introduced to the world
and was quickly hailed as the “drug of the century.”
In 1954, a joint venture named Mobay Chemical Company was formed to
manufacture and market polyurethanes in North America. After a series of
name changes, mergers, acquisitions and reorganization initiatives, Bayer
MaterialScience, a subgroup of Bayer, was formed in 2003.
This evolution continues: On September 1, 2015, the organization redefined
itself in a new light as Covestro – an independent company. Covestro LLC is
the legal entity for the company’s U.S. business operations.
Covestro has a bold new vision for the future – to make the world a brighter
place by creating material solutions that push the boundaries of innovation
and sustainability.
Table of Contents
Covestro 2
Milestones 3
Sport 4
Automotive 6
Fashion 8
Specialty and Technical Applications 10
Covestro Polyurethane Dispersions
for Textile Applications 12
Covestro Polyurethane Solutions and
High Solids for Textile Applications 14
Covestro Crosslinkers for Solutions and
Dispersions for Textile Applications 15
Specialty and
Technical
Applications
There are many situations
where the properties of safety
clothing may mean the
difference between life and
death. One example is the
clothing worn by firefighters.
Yet there are other technical
environments where reliability
and strict conformity with
requirements are needed to
prevent damage and ensure
cost- effectiveness.
Developing PUR systems for
specialty technical
applications is a difficult and
often very time- consuming
job that carries a great deal of
responsibility. We know. Our
technicians can support you in
this process with expert
advice and provide products
of consistent quality that meet
all specifications.
10
6
Covestro Polyurethane Solutions and
High Solids for Textile Applications
SOLUTIONS HIGH SOLIDS
IMPRANIL® EWN-13 ELH-A/1 43031 HS-62 HS-80 HS-85LN HS-130
Physical Properties
Resin Type Aromatic Aliphatic Aliphatic Aromatic Aromatic Aliphatic Aromatic
Backbone Polyether Polycarbonate Polyester Polyether Polyether Polyether Polyether
Solids, % 35+/-1 30+/-1 25 98 90 80 100
Solvent DMF/Tol./MEK Tol/IPA/1-PGME Tol/IPA/1-PGME PGMEA PGMEA PGMEA NA
Viscosity 15,000-30,000 27,500-42,500 7,000-15,000 50,000-90,000 40,000-70,000 50,000-100,000 100,000-160,000
100% modulus, psi 435 1087 4350 290 652 652 1450
tensile strength, psi 2175 7250 5075 1160 3625 4350 3625
Elongation, % 700 400 175 660 450 400 400
Lighfastness 5 7 7 2 3 7 2-3
Softening range (C) 150-160 190-200 195-205 200-210 200-220 220 150
Hydrolysis Good Excellent Good Excellent Excellent Excellent Excellent
Direct Coat Yes Yes Yes Yes — — Yes
Top Coat — Yes Yes — Yes Yes —
Tie Coat Yes — Yes — — — —
Intermediaire Coat Yes — — Yes Yes Yes —
Foam Yes — Yes Yes Yes Yes —
Finish Coat — Yes — — — — —
Application Types
Outerwear Yes Yes Yes Yes — — —
Synthetic Leather Yes Yes Yes Yes Yes Yes —
Bags, Luggage Yes Yes Yes Yes Yes Yes Yes
Shoe Lining Yes Yes — Yes Yes Yes —
Technical Applications Yes Yes — Yes — — Yes
14
Milestones
Covestro, formerly Bayer MaterialScience, the inventor of
polyurethane, is a world leader in polyurethane coating
technology. Around 50 years ago, the company succeeded in
developing polyurethane resins to coat textiles. To date,
Covestro has set many milestones in developing new
applications. Market requirements are the driving force in all our
development work. On the world market Covestro tradenames
Impranil®, Desmodur® and Bayhydur® are synonymous with
innovative products based on years of experience. Our
development work aims to enhance the service properties,
durability and appearance of coatings and the cost effectiveness
and environmental compatibility of processes. In order to meet
our ambitious goals and maintain our technological leadership,
we invest a great deal in optimizing systems and processes for
polyurethane applications.
“The past will always be displaced by the future,
and the future will always build on the past.”
— Aurelius Augustinus, 398 AD
Leadership is Based on Experience
PUR: 50 years of Covestro experience
1937 Covestro (formerly Bayer
MaterialScience) invents polyurethane
1951 Covestro introduces a coagulation
process based on polyurethane (PUR) for
the manufacture of PU coated textiles for
an alternative to natural leather.
Tradename: Imprafix®.
1958 Direct coating of textiles with two-
component PUR systems made possible:
With Impranil® C and CHW. At the same
time Covestro researchers develop the
appropriate crosslinker systems.
Tradename: Imprafix®.
1967 Textiles can now be coated by the
transfer process: With the one-
component PUR solution Impranil® ENB.
1968 Textile coating made more environ-
mentally compatible thanks to the
aqueous PUR dispersion Impranil® DLN
from Covestro.
1986 Microporous PUR systems from
Covestro enable water-vapor-permeable
coating of textiles. Impraperm® ensures
maximum wear comfort
1991 Compact coatings with enhanced water
vapor permeability: With optimized
Impraperm® products.
1999 Non-cleaving solvent-free products
added to the Impranil® product range.
2003 DMF/Tol-free aliphatic Impranil®
products.
2006 New Impranil® 60% high-solid
dispersions.
2014 Covestro receives bluesign certification.
The bluesign system unites the entire
textile value chain to reduce its impact
on people and the environment. Through
the principle of Input Stream
Management, Covestro ensures that
approved chemical products and raw
materials are used throughout the entire
value chain.
Covestro launches INSQIN® Waterborne
PU technology for the apparel and
footwear industry. INSQIN® is not only
solvent free but adds astounding quality
to PU coated textiles, and provides
material sustainability, optimized
innovation scaling and supply chain
transparency.
2015 Covestrol launches the INSQIN Partner
Manufacturer Program – an industry first
initiative which seeks to foster best
practice collaboration between
upstream suppliers, manufacturers and
brand owners.
3
Keeping Dry
While tents must provide protection from the rain, they are also
exposed to a great deal of wear and tear. Because they are
sometimes packed away wet, they must be resistant to
hydrolysis and able to withstand a few weeks in their bags while
damp. This applies to tents used for both leisure and military
purposes. Coating systems from Covestro give you the security
that your products can meet all these requirements.
A Firm Grip
Handle tapes coated with Covestro polyurethanes ensure a firm
grip on rackets – not only at the start of a match. Even when a
player’s hands are wet with perspiration, his grip on his racket
should not slip. However, it is not only the coating that
determines the quality and cost-effectiveness of your products
but also the processes and production technology used. Our
experience can help you gain the upper hand.
Reliable in Use
Fire hoses are life savers used in extreme conditions. Resistance
to water and hydrolysis are as important as abrasion resistance.
Coating the outer textile sheath of fire hoses with Impranil®-
based coatings safeguards their functional properties and
extends their service life.
Hygiene Products
Rubber undersheets are a thing of the past in hospitals and care
homes. Today, comfortable and breathable undersheets are
used instead, made possible by high-quality PUR coating
systems from Covestro.
Technical
We have identified even more applications for coatings based on
Impranil® technology. In addition to the almost classical uses of
PUR coatings in fashion clothing, sportswear and automotive
components, coatings based on Covestro products are now also
proving their quality in coatings for:
• conveyor belts
• heat-resistant clothing
• safety gloves
• surgical wear and gloves
• abrasive rollers
• environmental textiles
• hygiene textiles
The variety of applications for PUR coatings shows the
application flexibility of our products. Our creative team will work
with you in the customization process, to help you ensure the
market success of your products
11
Automotive
Nothing exceeds the comfort, appearance, feel and durability of
leather. Is there anything better? Yes, there is: PU coated textiles
based on Impranil high-solid products from Covestro. Outwardly, it
is hard to distinguish between PU coated textiles and natural leather.
However, the properties you can’t see – especially durability –
are what make PU coated textiles much better than natural leather.
PU coated textiles are an excellent alternative, not only to natural
leather but also to PVC coated textiles, which they beat by a long
mark on appearance and comfort. Moreover, the production of
PU coated textiles have environmental benefits and are virtually
emission-free. Isn’t it time you switched to PU coated textiles
for your car interiors?
7
Covestro Crosslinkers for Solutions and
Dispersions for Textile Applications
Imprafix® HS-C Imprafix® TH
Desmoderm®
Additive Z
Desmodur®
N-3900 Imprafix® 2794 XP Bayhydur® 302
Physical Properties
Function Alkyl
Amine
Aromatic Crosslinker
for Polyurethanes
Aliphatic Crosslinker
for Polyurethanes
for Polyurethanes
Thermally Activated
Aliphatic
Polyurethane
Hardener
for Polyurethanes
Solids, % NA 75+/-2 75+/-1 100 38+/-1 100
Solvent NA Ethyl Acetate PMA / Xylene (1:1) None Water (pH 6.5-8.5) None
Viscosity, cps NA 1,200-2,000 175-325 630-830 1500 1,600-3,000
NCO %, As Supplied NA 12.9-13.7 16.2-16.8 23.0-24.0 5.6 16.8-17.8
Solution Yes Yes Yes — — —
Dispersions — — — Yes Yes Yes
Sport
Achievement in sport demands full commitment. The clothing and footwear
worn by athletes, like the equipment used, must withstand a great deal.
Breathable materials are now indispensable. Athletes demand a lot from their
clothing. Coatings based on Impranil technology give your products the
properties that exceed the requirements of even top-class athletes.
Outdoor Clothing: Facing up to Wind and Water
Outdoor pursuits require clothing that provides reliable protection from wind and
rain. At the same time, perspiration must be diffused away from the skin. To ensure
a long service life, the products must also be resistant to washing and dry
cleaning. A range of properties that can be produced using PUR systems based
on Impranil® technology guarantee victory for your products.
Accessories: Non-slip and Durable
Gloves for mountaineers or goalkeepers are of no small importance. Their
non-slip properties and durability may be the decisive factor in surviving, in
winning or losing. No need to worry if they are enhanced by a coating made
of Impranil® technology.
Balls and Sports Shoes: Greatly Reduced Water Absorption
Comfort, durability and reliability are the key characteristics of
successful products in the ball and sports shoe segments. Impranil®
technology high-solid coatings give your products outstanding
mechanical properties such as abrasion resistance, bending resistance
and handle. A further example of the functional properties of coatings
based on Covestro products: water absorption is much lower than that
of natural leather. This means that the products maintain a constant
weight, even when used in heavy rain. It will make your product the
product of winners. Always – because we keep our eye on the ball.
4
IMPRANIL® 1069 DLP-R DLN-SD DLS DLH 519 3040 1380 1554 1537 DAH DLU DLC-F 2611 DLV/1 DAA DLC-T
Bayhydrol®
XP 2637
Physical Properties
Resin Type Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aromatic Aliphatic Aliphatic Aliphatic Aliphatic Aromatic Aliphatic Aliphatic
Backbone Polyether Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyether PC/Polyether Polycarbonate Polyester PC/Polyether Polyether Polycarbonate Polycarbonate
Solids, % 50+/-1 50+/-2 40+/-1 50+/-2 40+/-1 40+/-1 40+/-1 59+/-1 58+/-2 59+/-2 35+/-1 60+/-2 40+/-1 40+/-1 40+/-1 40 +/-1 35 +/-1 40+/-2
Co-Solvent, % 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Viscosity, sec 2500 cps 12-30 70 70 14-40 1200 cps 10-50 90 1000 cps 15-60 250 – 800 cps 90 10-50 10-30 10-40 90 12-60 50
pH 5-8 6-8 5-8 6.5-8.5 5.5-7.5 6-9 6-8 6-8 6.5-8.5 6-8 7-9 7-9 6.5-8.5 5.5-8.5 5.5-7.5 6 - 9 8 6.5-8.5
Tg, C -79 -4 -47 -49 -45 -30 -54 -47 -49 -4 -45 -67 -35 -33 -47 -48 -47 -35
Shore A 60 55 60 62 93 90 60 NA NA NA NA NA NA 95 65 NA NA NA
Film Hardness soft very soft soft soft medium hard soft soft soft very soft soft soft hard hard soft Very Soft Hard hard
100% modulus, psi 290 200 300 360 725 1400 290 203 362 188 300 360 725 2000 300 200 853 1100
tensile strength, psi 2900 1500 5000 4350 7200 5800 5800 3625 3770 2175 1500 3600 7200 5800 3600 500 7500 3500
Elongation, % 1500 1600 1500 1000 1100 450 900 1500 1000 1200 700 900 600 400 1200 1100 926 220
Lighfastness 7 7 7 7-8 7 7 7 7 7 7 3 7 7 7 7 3 7 7
Softening range (C) 220-240 200-220 175-200 170-180 165-175 180-200 175-200 200-210 170-180 200-220 150-170 220-230 215-225 200-220 200-220 60 130-140 215-225
Hydrolysis Good Good Good Excellent Satisfactory Good Satisfactory Good Good Good Good Excellent Excellent Good Excellent Excellent Excellent Excellent
Direct Coat Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Top Coat Yes — Yes Yes Yes Yes Yes Yes Yes — — Yes Yes Yes Yes — Yes Yes
Tie Coat Yes Yes Yes Yes — — Yes Yes Yes Yes Yes Yes — — Yes Yes — —
Intermediaire Coat Yes Yes — Yes Yes — — Yes Yes Yes — Yes — — Yes — — —
Foam Yes Yes Yes Yes — — — Yes Yes Yes — Yes — — Yes — — —
Finish Coat — — — — — Yes — — Yes — — — — Yes — — Yes —
Application Types
Outerwear Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Synthetic Leather Yes Yes Yes Yes — Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Bags, Luggage Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Shoe Lining — — — Yes — — Yes — Yes — — — — — Yes — — —
Technical Applications Yes — — — Yes Yes — — — — Yes Yes Yes Yes Yes Yes Yes Yes
PVC Coating/Bonding — — — — — Yes — — — — Yes — Yes Yes — Yes Yes Yes
CovestroPolyurethaneDispersionsfor Textile Applications
12
www.coatings.covestro.com
CAS_NA@covestro.com
Covestro LLC
1 Covestro Circle
Pittsburgh, PA 15205 USA
412-413-3983
©2015 Covestro LLC. All rights reserved COV-009 10/2015
The manner in which you use and the purpose to which you put and utilize our products, technical assistance and information
(whether verbal, written or by way of production evaluations), including any suggested formulations and recommendations,
are beyond our control. Therefore, it is imperative that you test our products, technical assistance, information and
recommendations to determine to your own satisfaction whether our products, technical assistance and information are
suitable for your intended uses and applications. This application specific analysis must at least include testing to determine
suitability from a technical as well as health, safety, and environmental standpoint. Such testing has not necessarily been
done by Covestro.
Unless we otherwise agree in writing, all products are sold strictly pursuant to the terms of our standard conditions of sale
which are available upon request. All information and technical assistance is given without warranty or guarantee and is
subject to change without notice. It is expressly understood and agreed that you assume and hereby expressly release us
from all liability, in tort, contract or otherwise, incurred in connection with the use of our products, technical assistance, and
information. Any statement or recommendation not contained herein is unauthorized and shall not bind us. Nothing herein
shall be construed as a recommendation to use any product in conflict with any claim of any patent.
Impranil® Technologies, Imprafix®, Bayhydur®, Desmodur®, and INSQIN® are registered trademarks of Covestro.
Fashion
Inspiration is the magic that creates innovative ideas that bring game-changing products
to market. The apparel and footwear industry has set itself a tough challenge: to combine
style and comfort that consumers expect with a new prerequisite of improved
industry sustainability.
The INSQIN® brand of products launched by Covestro are solvent free waterborne
polyurethane dispersions based on Covestro’s expertise in the textile market. The
INSQIN® brand was designed specifically for the textile market bringing astounding
quality to PU coated textiles: luxurious soft-feel and an enormous range of textures
and finishes. The INSQIN® product brand enable new levels of sustainability by
allowing material manufacturing without solvent and reduces the consumption
of water and energy.
A material for every need – no compromise in design
Covestro’s large range of waterborne polyurethane components makes it
possible to create PU coated textiles to fulfill the need of any visual, tactile
or performance property requirements for any application. The following is
just a selection of some of the properties that can be modified:
• Grain, deep-grain or smooth
• Range of hand-feel
• Range of finish effects
• Full color freedom
• From matte to high gloss
• Durable
• Lightweight
• Wash-resistant
8

1 Dell Software President’s Advisory Board | Westin Austin Downtown, Austin, TX | October 19, 2015
President’s Advisory Board
Dell World
Westin Austin Downtown, Austin, TX
October 19, 2015
MeetingKit-DellWorld2015-093015 single pages.indd 1 10/15/15 2:02 PM
Program ProjectManagement Services
Client Advisory Board
INAUGURAL MEETING

$ $
EMPLOYEES: 1
BEGIN PIVOT
to Cybersecurity
CONTRACTS WON
$20.3M CYBERSECURITY
Seaport Master
contract agreement
CONTRACTS WON
$26M Cybersecurity Contract
$3.5M Engineering
Cybersecurity Contract
EMPLOYEES: 32
NEW OFFICE
San Diego
NEW OFFICE
Point Loma
CEO
Named The Most
Admired CEO
by San Diego
Business Journal
CONTRACTS WON
$32M Engineering,
Cybersecurity, PM
Contract
$32M Cybersecurity
Contract
COMMERCIAL
CYBERSECURITY
Begin commercial
cybersecurity busine
vertical
NEW OFFICE
Charleston
SALES:$9.3M
CONTRACTS WON
GSA Schedule 70
contract award
NEW OFFICE
Falls Church
$
LAUNCHED
Training practice
CEO
Finalist for Entrepreneur
Magazine’s “Entrepreneur
of the Year”
LAUNCHED
Enterprise practice
- Best Places to Work Finalist
- Fastest Growing 100
Privately-Held Companies
- IT Exec of the Year Finalist
NEW OFFICE
Pascagoula
Major ACA Site
Major Retailer
CONTRACTS WON
$70M Engineering,
Cybersecurity, PM
Contract
PROJECTED
SALES:$30M
EMPLOYEES:136
2001 2002 2003 2004 2005
2007 2008 2009 2010
2011 2012 2013 2014 2015
START
TIMELINE
WE ARE THE
RELENTLESS
INNOVATORS...
For more than a decade, Sentek Global has
provided mission critical, highly technical
expertise to support both government and
commercial partners. Our Department of Defense
certification training, IT project management,
military command and control systems engineering, and
commercial networking security systems help to ensure the
fidelity of our customers’ systems.
We approach all we do with surgical precision, steely-eyed
determination and a collaborative spirit. Because it’s a high-
risk world out there, it takes both intelligence and grit to face
it. Our “People First” approach means we seek to understand
the problem not just in terms of technology systems, but also
in terms of the business challenges faced by the people who
will operate the system. By doing so, we create workable and
innovative solutions for our commercial and government
partners, on time and within budget. We put our heart
and soul in what we do for organizations. This “Relentless
Innovator” spirit is a key reason we’re asked to solve the
complex problems that have thwarted others.
ACHIEVEMENTS
TOP COMPANY 2014
INC 5000
TECH EXECUTIVE OF THE YEAR 2012
SAN DIEGO BUSINESS JOURNAL
HEALTHIEST COMPANY 2010
HIGH TECH AWARDS 2011
TECH AMERICA
MOST ADMIRED CEO 2015
WHAT WE DO
ENTERPRISE
• Application Security
• Penetration Testing
• Security Program Development
• Vulnerability Assessments
• Training
We thrive in this ever-changing environment where cyber threats are
constantly evolving. No matter the circumstance or need – be it a
Penetration Test, a Vulnerability Assessment, or Managed Security
Solutions – our team delivers customized security solutions that will meet
your needs and keep you ahead of attackers.
CONTACT US
POINT LOMA HEADQUARTERS
2811 Nimitz Blvd, Suite G
San Diego, CA 92106 USA
619.543.9550
CHARLESTON OFFICE
1535 Hobby St, Suite 202
Low Country Innovation Center
NH68SC – The Navy Yard
North Charleston, SC 29405
843.416.3354
TOMORROW’S SOLUTIONS
DELIVERED TODAY
CYBER HIT LIST
TARGETS • TECHNIQUES • MOTIVES
27% 25%
16%
8% 7% 5%
Government Industry
Finance Organization
News
Education
2014 TOP TARGETS
BY INDUSTRY
CYBERCRIME TECHNIQUES
MALWARE
PHISHING
NETWORK INTERRUPTION
SPYWARE
DENIAL OF SERVICE
TOP
5
28% 16%
14% 11% 10% 10%
Unknown
Defacement
SQLi
Account
Hijacking
Targeted
Attack
DDoS
Cybercrime
Hacktivism
Cyber Espionage
Cyber Warfare
2014 TOP TECHNIQUES
MOTIVATION OF ATTACKS
62%
25%
10%
3%

HEADQUARTERS
143 WEST STREET
NEW MILFORD, CT 06776866-960-9628
HAWAII OFFICE
7 WATERFRONT PLAZA
500 ALA MOANA BLVD
HONOLULU, HI 96813
866-960-9628
www.primesolutions-inc.com
FACT SHEET
Because Prime Solutions Inc. cares about the environment, this response has been printed on paper that is 100% recycled, 95% post consumer waste, FSC certified and chlorine free using soy inks.
Utility-Grade Services Include:
Power Protection Controls (PC)
Renewable Generation Projects
Interconnection Services
Distribution Transmission Engineering Design Environmental Studies
Drafting Design Services
Utility Project Consulting
Renewables-On-Site Generation (DG) Services Include: Solar PV Systems (design,civil, structural electrical engineering) Cogeneration (CHP) design, engineering and execution services. Engineering, procurement Construction (EPC) Services Renewable Energy Project Evaluations
Renewable Energy/DG Project ConsultingEnergy Efficiency Services Include:
ASHRAE Energy Audits (Levels I, II, and III) Energy Efficiency Incentive Identification Capture Power Factor Correction Services
Demand Response Program Management Energy Master Planning and Consulting Services Energy Efficiency Project Consulting
Microgrids
District Energy
leveraging
energy-
efficiency and
renewable
energy
opportunities
whose
solutions
become
increasingly
more complex
Studio Key Features
Configure and customize existing web applications
Integrate other apps and web services
Operate in a secure and managed environment
Studio Technical Functionality
Designed for Sales and Account Execs and Enterprise IT
Can be customized to meet user’s or enterprise business
requirements.
Integrate any of your applications, for e.g. Services,
Marketing, and Expenses etc.
Studio Cloud Functionality
Cloud based technology
Two factor authentication with SSL, SEKUR.me
High Strength Encryption
Studio Mobile Functionality
Optimized for Mobile / Non-mobile Browsers
Runs on various platforms – iOS, Android, Windows,
BB, Firefox
Studio Social Functionality
Integrated with social networks such as Twitter™,
FaceBook™, Linkedin™
Integrated with collaboration platforms like Jive™, Chatter™
Integrated with enterprise apps: Google Drive™,
Google Maps™, Google Gmail™, Salesforce™ and Box™.
Studio Usability
Works on all mobile operating systems (Android or iOS)
and devices – phones (iPhone, Galaxy etc.) and tablets
(iPad, Galaxy Tab etc.).
Studio Availability
Available now for Beta use. Contact www.monimbus.com
Contact Us
Visit our website
www.monimbus.com
Follow us on Twitter
https://www.twitter.com/monimbus
Follow us on FaceBook
https://www.facebook.com/Monimbus
Follow us on Linkedin
http://www.linkedin.com/company/3052196
MoNimbus™
Studio for Oracle Sales Cloud®
MoNimbus Inc.,
560 Mission Street, Suite 1300
San Francisco, CA 94127
+1 415 894 2577
info@monimbus.com www.monimbus.com
FACT SHEET
Because Prime Solutions Inc. cares about the environment, this response has been printed on paper that is 100% recycled, 95% post consumer waste, FSC certified and chlorine free using soy inks.
About Prime Solutions, Inc.
PSI is a full service Energy Engineering Firm and a provider of integrated green-
energy design, engineering, sustainability-consulting and implementation
solutions custom-tailored to help its customers achieve their energy-efficiency
and alternative- and renewable-energy goals.
PSI operates at the intersection of Utility Engineering, Energy Efficiency,
Distributed Generation and Smart Grid Technologies. We are The Energy
Engineers with a deep understanding of project finance, technical, operational
and financial modeling techniques and financing and tax incentive
alternatives for both renewable energy and energy efficiency for companies
seeking actionable, financially-compelling energy-project engineering and
execution services.
PSI focuses on helping clients, as a trusted third-party, technology-agnostic
advisor, achieve the maximum benefits possible from energy master planning
for both renewable energy and energy efficiency projects; ensure that they are
interconnected to the electric grid rapidly, reliably and in an efficient manner; we
also support utility requirements to integrate renewable, generally intermittent,
sources of power while upgrading their infrastructures to next-generation smart
grids while implementing demand response programs to balance load.
PSI works with clients in energy-intensive, complex environments – multiple-use
or similar-use, frequently many buildings on one site or owned by one entity
within or between geographic areas – leveraging energy-efficiency and
renewable energy opportunities whose solutions become increasingly more
complex under continuously changing requirements for interconnecting
with the grid.
MoNimbus™
Studio for Oracle Sales Cloud®
A cloud based platform to create your own mobile sales experienceMoNimbus™ Studio is the industry first, cloud based, enterprise mobile platform that allows
an Oracle Sales Cloud user to create rich, data driven, highly automated, customized mobile
experiences, in no-time, and with zero code. It helps sales people to shape their workflow,
connect with leads, track leads, track email, update leads, log calls, detect and more. It allows
the creation of rich mobile app experience by integrating enterprise and non-enterprise
business functions and services to improve sales productivity for Oracle Sales Cloud Users.Introduction
Studio extends Oracle Sales Cloud to mobile in no time, no
code and low-cost
Studio allows an Oracle Sales Cloud user to create andconfigure a rich, customized mobile app with no code Studio allows an Oracle Sales Cloud user to shape mobileexperience and improve sales effectiveness by integratingapps of choice
– Configure other apps into user’s mobile sales experiencesuch as Oracle Fusion Applications, SugarCRM, Jive,Salesforce™
– Configure social networks and collaboration to generateleads, enrich data
– Enrich work flow with geolocation, storage, officeproductivity services, log calls, track email– No code, No redesign, No time and low cost Studio, powered by MoNimbus™ cloud, enriches your sales
data using social networks such as Twitter™, LinkedIn™, Jive™
and enhances your workflow using enterprise apps such as
Google Drive™, Google Maps™, and Box™. Studio will run on any device (phone, tablet, laptop)and on any mobile Operating System (Android, iOS).
Studio Benefits
Optimized and rich mobile experience Intelligent, intuitive and simplistic workflow adaptation Integration of other business functions and services to create
customized and personalized mobile experience embracing
mobile, cloud, social and analytics
Secure, low cost and Scalable
Location and contextual adaptation
SaaS business model
Location and Contextual adaptation
SaaS business model
MoNimbus Inc.,
560 Mission Street, Suite 1300San Francisco, CA 94127
+1 415 894 2577
info@monimbus.com
www.monimbus.com

Turkish Business Culture
Business dress is conservative. Business hours are between 9–noon and 2–5, Monday–Friday.
Ramadan is observed as a holiday and businesses are typically closed during this time.
Turks prefer to do business with people they know. When first meeting a business contact,
expect the appointment to be social rather than business-oriented.
Although English is widely spoken, printed business materials should be provided in English
as well as Turkish.
Turkish Work Permit Process
1
Foreign National’s Work Visa Application is Submitted at the Turkish Embassy or
Consulate Abroad
Host Company’s Work Permit Application is submitted to the Turkish Ministry of
Labor Social Security within 10 days of visa application submission
2
Once the Work Permit Work Visa Applications are approved (approximately
30 days), the foreign national will be asked to return to the Turkish Embassy/
Consulate for visa fee payment issuance
3
Foreign national must apply for Residence Permit at the Foreigner’s Branch of
the Local Police Department within 30 days of their arrival in Turkey
How Goel Anderson can assist your organization in Turkey
Organizations that wish to employ foreignworkers abroad require an immigrationservice provider with a record of successfullycoordinating and delivering global, businessimmigration services for multinationalorganizations. Goel Anderson practicesexclusively in the field of immigration to assistyour company with the recruitment, hiring, andretention of foreign workers across the globe,including Turkey. We understand that timeand resources are valuable to your businessand that staffing an international project canbe critical to your business’ reputation andsuccess. We are committed to efficientlydelivering business immigration solutions thatcombine broad global coverage with a depth oflocal expertise.
We carefully select co-counsel who share ourservice and compliance-oriented approachto meet the needs of organizations doingbusiness in the global marketplace. Our GlobalImmigration Practice group and local counselwork closely together to ensure comprehensivebusiness coordination and seamless deliveryof services. Our immigration services includeend-to-end processing, including: WorkPermit and Visa Application preparation and
filing; detailed guidance on the visa stampingand residence permit application process;and tracking key expiration dates. Personalrepresentation at the Turkish Embassyor Consulate abroad and Local PoliceDepartment may be available.
Generally, only locally registered entities maysponsor foreign nationals for work permitsin Turkey and limitations on the number offoreign workers may apply. Thus, if yourTurkish office anticipates engaging foreigntalent, an early analysis of immigrationoptions and strategies, as well as a thoroughunderstanding of the sponsorship obligations,will better position your project for success.We also understand that despite carefulplanning, emergent issues can arise. We arewell positioned to assist your business toaddress unexpected business requirements.Because global immigration matters donot occur within a vacuum and the law isinfrequently static, we seek local expertswho may also assist with a range of relatedlegal services, including corporate formation,contracts, employment agreements, licensing,and transactions, and who will advise ofchanges in policy and procedures.
With headquarters outside of Washington,DC in Reston, Virginia and operations inPune, India, Goel Anderson is animmigration firm that is internationalin scope and personal in nature. Weare known as a firm that is highlyprofessional and also highly human.We offer clients extensive experience anda comprehensive understanding of allareas of business, employment, andfamily-based immigration law worldwide.
For more information about our GlobalImmigration Practice and services,please contact Jill Marie Bussey atjill.bussey@goellaw.com or
+1 703.796.9881.
*Goel Anderson, LLC does not engage in thepractice of law within India. All services in India areprovided by our affiliate, GA Immigration ServicesPrivate Limited.
The information contained in this document isintended for informational purposes only, is generalin nature, and does not constitute legal guidance.
Innovative Approaches to Immigration Law
Goel Anderson, LLC
1984 Isaac Newton Square WestSuite 203
Reston, Virginia 20190
USA
Phone: +1 703.796.9898
Fax: +1 703.796.9005
E-mail: info@goellaw.com
www.goellaw.com
CONTACT US
Contact.Us@rpdelio.com
855 RPDELIO
(855) 773-3546
SOUTH PACIFIC MAILING ADDRESS
1050 Bishop Street
Suite 351
Honolulu, Hawaii, USA 96813
NORTHEAST USA MAILING ADDRESS
9 Reservoir Street
Bethel, CT 06801
WAYPOINT POWER™ – TECHNOLOGY TO TURN SUSTAINABILITY
DATA INTO ADDED VALUE
Waypoint Power™ doesn’t only monitor and gather sustainability data – it also
provides a real-time application for mobile platforms, with the ability to integrate
reporting into back-office accounting, billing and ERP systems.
Reporting capabilities include:
Acquiring data from meters and loggers 24x7 via email, ftp or http
Displaying current as well as monthly demand and consumption data
Displaying load profile data in a grid as well as graph
Ability to chart and print load profile data over intervals, hours or days
Aggregating interval data from multiple sources
Displaying consumption and peak demand data by time-of-use (TOU)
Displaying timestamp of peak demand by time of use
Saving load profile data into a local database
Allowing user to generate, print, and save a bill
Sending email when kW threshold is exceeded
Charting consumption for multiple meters
Accessing current and last month’s kW and kWh data
Comparing consumption based on historical usage
Forecasting consumption based on historical usage
Allowing mathematical computation on any data series.
The business benefits arising from this comprehensive set of energy intelligence
tools include:
Control and monitoring of energy use for greater efficiency
Establishing ISO 50001 compliance
Identifying and prioritizing the best ROI energy opportunities
Calculation of emissions data for carbon and greenhouse gas accounting
requirements
Determining and implementing the best-suited alternative energy options
Reducing energy costs carbon emissions by as much as 25%.
Waypoint Power™ – Forging your path to corporate sustainability.
BETHEL CT
MIAMI, FL
PHOENIX, AZ
KAILUA KONA HI
HONOLULU HI (NOC)
SAN DIEGO CA
PORTLAND OR
EL SEGUNDO CA
CURRENT WAYPOINT POWER MICRO-NOCs IN THE U.S.
www.rpdelio.com
© Copyright 1989-2015 RP Delio Company, Inc. All Rights Reserved
About Turkey
Largest city/Financial center:
Istanbul
Capital city:
Ankara
Monetary Unit:
Turkish lira
Major Language:
Turkish
Main Exports:
Clothing textiles
Fruit vegetables
Iron steel
Motor vehicles machinery
Fuels oils
Our Immigration
Services in Turkey
Business Travel – Single and Multiple
Entry Tourist Visas are issued by
Local Border Police Authorities (“sticker
visas”) or Turkish Embassies Consulates
Work Permits for Foreign Nationals –
The Turkish Ministry of Labor Social
Security grant Work Permits
Residence Permits for Foreign Nationals –
The Foreigners’ Branches of the Local
Police Departments grant Residence
Permits
Global Immigration Practice
MAY 2011
The Republic of Turkey
The Turkish Economy
Home to approximately 72 million people,
Turkey has the 15th largest economy in the
world. Its geographical position, bordering the
Black Sea, between Bulgaria and Georgia,
and bordering the Aegean Sea and the
Mediterranean Sea, between Greece and
Syria, makes it a popular tourist destination
and key political Influence in the region.
Turkey has been a member of NATO since
1952 and has been part of the EU Customs
Union since 1996. Turkey has been a
candidate to enter the European Union since
1999 and started its accession negotiations
in 2005.
The IMF’s recent World Economic Outlook
(WEO) listed Turkey as amongst the emerging
European economies with the highest GDP
growth rate. The WEO forecasts Turkey’s
economy will expand by more than 4%
next year.
For detailed information about Turkey’s
Economic Outlook, visit the Investment
Support Agency’s website at:
http://tinyurl.com/3tvdjkj
Business Travel to Turkey
Foreign nationals who wish to travel to Turkey
for business should ensure their passports
are valid for at least six months. Most stays
for business/tourism purposes will be limited
to 90 days but the admission period may be
shorter based upon frequency of travel and
nationality. Business travelers may engage
in meetings and negotiations but are not
permitted to engage in commercial activities or
work in Turkey.
The Turkish Ministry of Foreign Affairs
maintains a updated list of foreign entry
requirements per country at the following
website: http://tinyurl.com/d77umk
Most EU-state passport holders may obtain
sticker visas upon arrival at a Turkish airport.
Foreign nationals who require a visa to enter
Turkey should plan to apply for their visa at
least 30 days in advance. For a list of Turkish
Embassies and Consulates abroad, visit:
http://tinyurl.com/2bhmtmp
Living in Turkey
Turkey has become an increasingly attractive
market for foreign investors and boasts
a growing population of expatriates. The
expatriate community is diverse, with many
countries represented, including France,
Germany, India, the Netherlands, the United
Kingdom, and the United States.
Most housing developments are modern and
offer amenities such as markets, parks and
playgrounds. Public and other transportation
options in Turkey’s major cities are plentiful
and taxis are generally available.
There are a number of international schools
where the curriculum is carried out in
major European languages as well as other
languages such as Arabic, Japanese, or
Chinese.
Turkey has a comprehensive
telecommunications network that is
undergoing expansion, particularly in
mobile-cellular services.
The information contained in this document is intended for informational purposes only, is general in nature, and does
not constitute legal guidance.
Continued on next page.
R. P. Delio’s agile service for holistically managing energy, water and emissions opens the
gateway to a transformative ESG policy. And to a winning competitive advantage.
Today’s fast-changing and volatile business arena bristles with challenges
for those tasked with developing Environmental, Social and Governance
(ESG) policy. But this is also an environment brimming with opportunity.
Waypoint Power™
is a service that allows for the leveraging of such
opportunities for the benefit of your business.
Waypoint Power™
helps you to:
Enhance EBITDA through energy intelligence: Waypoint Power™
enables
intensive and flexible gathering of energy and water data, provisioning
you with actionable intelligence that saves both energy and water, thereby
boosting the corporate bottom line.
Build efficiency and robustness into the business: Waypoint Power™
provides a new way to look deeper into the day-to-day operations of critical
equipment across your portfolio of facilities. Facility security, employee health
and safety, and equipment maintenance can all improve as much as energy
and water efficiency.
Proof your business against energy shocks: Waypoint Power™
opens the
door to energy self-sufficiency and reliability by laying out paths for cost-
effective self-generation. This reduces exposure to the risks posed by volatile
energy markets and grid failure.
Waypoint Power™
is truly your Gateway to a Sustained Competitive Advantage.
WAYPOINT POWER – YOUR ESG SERVICE IN THE CLOUDR. P. Delio’s solution fully embraces the revolution in energy monitoring and
sensor technology, leveraging cloud computing resources to deliver advanced
analytics. So clients can optimize energy performance across heterogeneous
systems – and apply a truly dynamic portfolio approach towards energy
management.
Waypoint Power™
at heart is a simple, yet powerful marriage of robust
technology to an innovative business model – technology, software and finance
synergized to energize your business.
Waypoint Power™
is:
A simple, scalable monitoring system: providing flexible access to granular
energy data broken down by both space and time – the feedstock for
intelligent energy analysis.
A stepping stone to the Internet of Things: bringing intelligence and agility
to your network of facilities and equipment – enabling the future of dynamic
portfolio management.
A service that is licensed to our customers: unlocking the value trapped in
your portfolio of facilities – providing our IP to you, to be leveraged for your
benefit, risk-free.
Forging your path to corporate sustainability.
Additional cost avoidance dueto energy price increase
Savings used to pay
for project
Reduced costs due toperformance based solutions
Customer
savings
Baseline
Time (years)
Duration of Program
Start of positive
environmental impact Customer to
retain all savings
EnergyOperationalcosts
www.rpdelio.com
© Copyright 1989-2015 RP Delio Company, Inc. All Rights Reserved

191 Sheree Blvd, Suite 102, Exton, PA 19341610.524.6556 | www.millbrookinc.com
© 2012 Millbrook Incorporated
“Our marketing reps are no longer limited to visitingan agent once a month or once a quarter. WithMiAgents they can now “visit” them every day bymonitoring the critical alerts on their key accountssuch as a large upcoming renewal.
”
Dave Brown
Director of MarketingOregon Mutual Insurance
SOLUTION
To help in this mission, OMI sought the help and guidance of
a business partner Millbrook and their new MiAgents Agency
Relationship Management Application.
Using MiAgents, OMI is able to give early warning information on
key business components that affect the agent book of business:
■ Key / large loss information
■ Key renewals that are coming up■ New business / renewal ratios■ Production alerts on each and all lines of business■ Detailed information on lost business
RESULTS
Retention – MiAgents alerts that highlight key account renewal
information allow OMI to work with agents to ‘save’ accounts that
are sometimes missed or that may have certain challenges.New Business – The information that MiAgents provides allows
OMI to work directly with agents to better identify and capitalize
where product performance is strong and also better identify and
address where product performance is weaker.
New Focus on Channel Relationships – By providing tangible and
measurable business value to both sides of the carrier / agency
partnership, OMI is acting as a game changer in the industry
by providing a measurable process for agency relationship
management and driving brand loyalty at the same time.
New data insights – OMI has the ability to analyze data and
trends that were traditionally unquantifiable. OMI marketing
managers now spend more time in the field gathering intelligence
about their business, service, products, prices, special programs,
ease of doing business, and technologies.
In the first few months of the MiAgentsimplementation, OMI was able to work withtheir agents to retain several key accounts.
“This initiative shows our continued investmentin the agency partnership model by providingrelevant, real-time data and information, leadingto action oriented business sessions.
”
Bryan FowlerVice President of Information TechnologyOregon Mutual Insurance
North America
1600 South Main Street
Suite 295
Walnut Creek, CA 94596
United States
877.382.8581
Europe
3000 Hillswood Drive
Hillswood Business Park
Chertsey, Surrey KT16 0RS
United Kingdom
+44 (0) 1932 796 030
www.evault.com
2004 EVault, Inc – All rights reserved.The EVault
logo is a registered service mark of EVault, Inc.
EVault InfoStage is a trademark of EVault, Inc.
0504
tapes each day wasn’t zapping enough
resources, the real killer affecting Time Warner
Cable was the inadequate performance,
functionality and support of its tape-based
backup and restore process. Running Veritas
BackupExec to backup its Unix servers could
take as long as eight hours. Novell NetWare
servers using Computer Associates ARCserve
could take two to three hours to back up.
Provided that the condition of the data on
the media itself was acceptable, recalling tapes
from their offsite facility often would take
until the next day.
Recognizing the need to improve
performance and reduce manpower resources,
administrators at Time Warner Cable had
to automate the backup and restore process
and somehow streamline the backups of the
divergent platforms into a single process.
Working with Cerdant, an EVault value-added
reseller based in Dublin Ohio, Time Warner
Cable spent about six months evaluating
a range backup solutions: Some leveraged
iSCSI technology, others the vendor-agnostic
capability of network-attached storage and
some, like EVault, included disk-to-disk
backup software.
Time Warner Cable selected the EVault
InfoStage online data protection and recovery
software solution, which in combination with
Cerdant’s cost-effective integration, won out
over IBM/Tivoli and Legato Systems.
Redundancy Breeds Availability
The opportunity to replace their tape-based
backup process also enabled Time Warner
Cable to evaluate its own disaster recovery
preparedness. Montgomery and Archer
wanted to implement a more tolerant
environment in the more likely event of
hardware failure or some kind of human error.
Time Warner Cable turned to Cerdant
to integrate the EVault online, disk-to-
disk software into a turnkey solution that
eliminated any single point of failure. Once
EVault InfoStage makes block-level scans
across each server for new or modified files
since the last back up, it creates a file of
“changes.” That pool of changed data is
compressed down to as much as two percent
of the original file size (depending on the
application) and encrypted before formatted
into a standard OS-independent text file
format and sent over the public or private
network to a storage array or “vault” located
offsite. Instead of making daily backup tapes,
Cerdant helped fulfill Time Warner’s desire
to have a fault-tolerant storage array for the
backup target. They installed and configured
a 1TB array with RAID5 (drive striping) with
dual power, fans and processors.
Conclusion
Ultimately, EVault InfoStage efficiently
automated the primary backup system
for Time Warner Cable, and through its
UltraRecovery option, was able to provide
an additional fault tolerant layer by
replicating backup data to an off-site disk-
based data vault.
The saving of Christmas Eve also proved
to the network technicians at Time Warner
Cable that whether they were easily creating
data protection policies or restoring across
different platforms, having a “lights-out”
backup and recovery software provides a very
intangible yet very important benefit—peace
of mind.
“What’s really valuable about this is that you
can configure the software and then forget
about it,” Montgomery says.
?
To learn more about which
EVault solution is best for you,
visit www.evault.com
or call 877.382.8581
Europe +44 (0) 1932 796 030
OPPORTUNITY
Oregon Mutual Insurance (OMI) is the oldest independent mutual
insurance company west of the Mississippi (established in 1894),
serving Oregon, Washington, California, Idaho and Nevada. OMI
offers personal, commercial and farm insurance and enjoys an
“Excellent” rating from A.M. Best. OMI treat their 650 agents as
their own internal sales force and strongly believe that providing
information that is specific to the growth and health of their
businesses is an investment that will pay off with increased loyalty
(retention) and business generation (new business).
OMI recognized an opportunity to drive more revenues and
visibility with their customers by increasing the strategic and
operational value of OMI’s marketing information and organization
to their agents. The main business goals of the initiative were to:
■ Increase retention and net new business
■ Increase the overall quality of OMI’s book of business
within agencies
■ Strengthen the carrier / agency partnership and drive
brand loyalty
■ Transform ‘field intelligence’ into quantifiable data
To achieve all that, OMI realized they need to equip their marketing
reps with the ability to receive real-time alerts and drill down on
individual accounts when marketing reps are meeting with their
agents in order to zero in on the most relevant accounts.
Challenges
Early on in the process, OMI realized that they need to address the
following key questions if they want to succeed in this program:
■ How do you collect information that is rarely available?
■ How to know what is the most relevant OMI information for a
particular visit?
■ How to optimize the preparation and overall meeting
performance?
■ How to turn “gut feel” information into data that is quantifiable
and can be trended and analyzed over time?
■ How to replace low-response agent surveys with quantifiable
field intelligence?
Oregon Mutual Insurance
Case Study
“We had long recognized a gap in our standard
reporting and marketing’s ability to drive real
business value from it. When we saw MiAgents,
we immediately realized the potential to fill that
critical gap.” Brian Steffel
President and Chief Executive Officer
Oregon Mutual Insurance
Case Study EVault InfoStage™ Saves Holiday forTimeWarner Cable
Time Warner Cable provides more than 11 million customers in the U.S. with cable television,
Internet access and video services. Its Northeast Ohio operating division, based in Akron,
provides these services to more than 386,000 of those customers. Behind the scenes, unknown
to the subscriber watching television or surfing the Web, sits the division’s IT infrastructure that
handles several responsibilities including storing business-critical billing, inventory and other
technical services information.
On Christmas Eve, Time Warner Cable suffered a significant server crash. The server ran a
critical network-monitoring application, which administrators called “their first line of defense”
for diagnosing and fixing problems. Staring at the possibility of losing his window into the
operations of some 500 devices, administrator Scott Montgomery had to quickly find a solution
to get that application and its data up and running. Despite the holiday, Montgomery, and his
supervisor, Tim Archer, the data systems network manager, knew they could not “fly blind”
when it came to monitoring their environment for another 48 hours.Two significant problems loomed: The malfunction to the downed Windows NT 4.0 server
was such that it could not be quickly rebooted or fixed and there was no other readily available
NT server for migrating the data without working on Christmas. With cross-platform restore
capability in its recently installed EVault InfoStage™ software, the technicians knew the faster
option would be to migrate the data over to a working server running a different operating system.
“Normally, this is not something we would want to try especially on December 24, but we were
confident that the EVault software could handle this,” recalls Archer.Valuable time was saved because there were no tapes to declare and have rushed in from an offsite
facility. Montgomery started out in the late morning and restored the data from the Windows NT
4.0 server to the Windows XP server in plenty of time to get ready for St. Nick’s arrival.
“Without EVault technology to help us restore data from that server, I’m sure I would have been
working on Christmas,” says Montgomery.
Like many data centers, Time Warner-Northeast Ohio’s IT infrastructure evolved into a multi-
platform environment, with each server running its own applications. In total, this 800GB
environment contains some 500 devices including six servers and one AS/400 mainframe, running
several operating systems (Unix, Novell, Windows 2000, Windows XP and Citrix). As is often
the situation with heterogeneous environments, individual processes and overall management are
required for each particular OS.
Cross-Platform Chaos
The organization’s backup process typified their IT complexity. Each server platform required its
own backup software and service pack, and cross-OS communication was poor, making it nearly
impossible to provide any kind of reporting information that is required for comprehensive,
centralized management. If the time to create and manage the migration of dozens of backup

1.800.637.1077
www.inovasolutions.com
Since 1984, Inova Solutions has been helpingcontact centers improve performance through theactionable use of real-time performance metrics andconsolidated reporting.
To learn more, visit www.inovasolutions.comor call 1.800.637.1077.© 2014 Inova Solutions. All rights reserved. All other product or service names mentioned in this
document may be trademarks of the companies with which they are associated. AUg14
Building Better VisibilityWhen Build.com purchased a new CiscoUnified Contact Center Express (Unified CCX)platform, it also looked to upgrade its existingcontact center wallboards.
Isherwood, along with the company’s directorof information technology, considered anumber of vendor options including thebuilt-in Cisco dashboard. Build.com choseInova Solutions’ Performance Tracker®, ahighly customizable web-based dashboardcapable of displaying relevant real-time datathroughout the contact center, including on-screen views for executives and center agentswith line-of-sight difficulties, assuring everyonewithin the company is “on the same page.”Inova’s LightLink® software – capable ofcapturing raw data from a number ofbusiness system sources – extracts the datasupplied by Build.com’s Cisco Unified CCXplatform, translating and transforming it intoactionable metrics for display on wallboardsand desktops.
Inova experts worked closely with Build.comto customize a visibility solution that alignedperfectly to their needs. The six wallboardsdisplay key performance indicators (KPIs) forits nine teams, and the customizable colors,columns and graphical displays make it easy todetermine center performance at a glance.
“Now I can be anywhere on the sales floorand see exactly what is going on,” Isherwoodreports. “I have visibility into the summary data,certainly, but I can also see in real-time team-by-team data and even the status of individualagents on those teams.
Knowledge is PowerWhile wallboards may seem only incidentalto the operation of a contact center, thevisibility they provide are critical to anoperation like Build.com, which instills astrong customer service ethic not just amongits reps, but throughout the company. Repsare free to structure their time to meettheir responsibilities, knowing exactly thestatus of the operation without supervisorintervention – or admonishment.For instance, when a customer service repowes a customer an outbound follow-upcall, but notices the team’s high call volume,the rep can delay the call until any backlogof inbound calls has abated. When InovaPerformance Tracker indicates a high numberof callers waiting, alerts are sent and additionalemployees can jump into action, includingvice presidents on up to the chief operatingofficer. This reduces the abandoned callpercentage, a key metric that Isherwood andhis team watch closely.
“The earlier we catch the spikes, the better offwe are,” says Isherwood, “otherwise the rest ofthe workday can be difficult.”
Let Inova Display its Expertise“Inova helped us think through what wasimportant to see and built a solution thatworked flawlessly…they exceeded ourexpectations.” Build.com has not experiencedany adverse issues with their wallboards. “Theyhave been ‘bulletproof,’” Isherwood says.Isherwood also appreciates the ability to maketweaks to the displays themselves, without theneed to call in outside help.
But perhaps most important to a companythat prizes its customer service over almostevery other virtue, is fostering an environmentof self-management where employees can besuccessful in making Build.com a success.“We don’t accept what is. When our team seesan opportunity to make something better,they do it. The visibility provided by Inova notonly enables good decisions, but lets eachindividual on our team see the difference theyare making.” Isherwood says
With a growing business, a laser-focus oncustomer satisfaction, and a consistently highnet promoter score1
makes Build.com’s cultureone worth supporting.
Net Promoter, NPS, and Net Promoter Score are
trademarks of Satmetrix Systems, Inc., Bain
Company, Inc., and Fred Reichheld.
“Inova helped us think through whatwas important to see and built a solutionthat worked flawlessly... they exceededour expectations.”
– Dave Isherwood, Director of Sales, Build.com
“Now I can be anywhere on the sales floor and see exactly what is goingon. I have visibility into the summary data, certainly, but I can alsosee in real-time team-by-team data and even the status of individualagents on those teams.”
4 CASE STUDY: Better Immunization Management for Patient Safety – January 2013
CORPORATE HEADQUARTERS
Princeton Pike Corporate Center
1009 Lenox Drive, Suite 202, Lawrenceville, New Jersey 08648 USA
T +1 937.435.3870 E info@gs1us.org
www.gs1us.org
CONTACT US
GS1 Healthcare US® provides expertise, tools and resources to help companies implement
GS1 Standards to improve patient safety and supply chain efficiency. To learn more,
contact GS1 Healthcare US at GS1HealthcareUS@GS1US.org or visit our website at:
www.GS1US.org/healthcare
ABOUT GS1 US
GS1 US, a member of GS1, is an information standards organization that brings industry
communities together to solve supply-chain problems through the adoption and
implementation of GS1 Standards. More than 200,000 businesses in 25 industries rely on
GS1 US for trading-partner collaboration and for maximizing the cost effectiveness, speed,
visibility, security and sustainability of their business processes. They achieve these benefits
through solutions based on GS1 global unique numbering and identification systems,
barcodes, Electronic Product Code-based RFID, data synchronization, and electronic
information exchange. GS1 US also manages the United Nations Standard Products and
Services Code® (UNSPSC®). www.GS1US.org
ABOUT GS1 HEALTHCARE US
GS1 Healthcare US is an industry group that focuses on driving the adoption and
implementation of GS1 Standards in the U.S. healthcare industry to improve patient safety
and supply chain efficiency. GS1 Healthcare US brings together members from all segments of
the healthcare industry to address the supply chain issues that most impact healthcare in the
United States. www.GS1US.org/healthcare
“Near-perfect accuracy
can be achieved when
a provider scans a
barcode to update
a patient’s medical
record – a level of
accuracy not attainable
from manual methods.”
— KEN GERLACH, Project
Coordinator, Immunization
Information Systems Support
Branch, CDC
Case Study
www.inovasolutions.com
Build.com Builds Exemplary Customer
Service With Real-Time Visibility
Build.com, a Chico, California-based online
retailer of over 700,000 building supplies,
caters to consumers – both do-it-yourselfers
and homeowners – and contractors in the
building trades, and has grown in both
size and reputation during its fifteen years
in business.
Of its 370 employees, 150 of them man the
single contact center that fields approximately
200,000 calls, including 120,000 calls from new
customers, each month. Even with this high
volume of inbound calls, Build.com focuses on
the metrics that really make a difference in the
delivery of its customer service.
“Unlike most contact centers, we are not
fixated on the time our reps spend on calls,”
says Dave Isherwood, Director of Sales for
Build.com. “We encourage our agents to spend
as much time as necessary to serve customer
needs and build relationships.”
Build.com encourages customer service
representatives to build relationships with
customers with whom they are working,
eliminating the need for a customer to
repeatedly explain a project or need to a
different rep. It also empowers them to work
through exceptions, giving them the freedom
to resolve issues, rather than adhering to rote
policies and strict hierarchies. This approach
builds trust among its customers and
consistently wins Build.com high marks for
service among its customers. It also makes for
a healthy work environment among agents
who are commended for self-reliance, and for
supervisors who can actually supervise rather
than micro-manage.
CHALLENGE
Build.com fields approximately 200,000
calls each month, including 120,000 from
new customers, and needed to ensure
each contact is handled promptly and
ends with each customer being delighted.
SOLUTION
Inova Performance Tracker web-based
dashboards displayed on six large HD
monitors keeps all employees – not
just customer service reps – informed,
enabling swift response to customer
demand. Inova Performance Tracker gives
customized and comprehensive views of
contact center operations not available
from out-of-the-box Cisco dashboards.
BENEFITS
•Affords self-management to agents
to deliver superior service.
•Involves the entire company to “own”
customer service responsibilities.
•Enables more effective leadership
through informed decision making.
•Supports Build.com’s culture of
superior customer service.
“The visibility provided by Inova not only enables good decisions, but
let’s each individual on our team see the difference they are making.”
Better Immunization Managementfor Patient Safety
“We decided to implement aset of standards that is widelyused by industry – here in theU.S. as well as around
the world.”
—WARREN WILLIAMS,
Team Lead, Immunization InformationSystems Support Branch, CDC
CHALLENGE
Millions of vaccines are given each year by hundreds of thousands of healthcare
providers (clinicians) across the U.S. To promote patient safety, the National
Childhood Vaccine Injury Act of 1986 requires that providers record specific
information about the administered vaccine and Vaccine Information Statement
(VIS) in patient medical records. The Centers for Disease Control and Prevention
(CDC) wanted to help providers improve efficiencies and accuracy when recording
critical vaccine and VIS information.
SOLUTION
The CDC launched two projects using GS1 Standards to automate vaccine and VIS
information management processes. One pilot is testing how vaccine data – the
GS1 Global Trade Item Number®
(GTIN®
), lot number and expiration date encoded
in a GS1 DataMatrix barcode – can be scanned on vaccine vials and syringes for
populating electronic medical records (EMRs). The CDC is now adding a GS1
DataMatrix barcode encoded with the GS1 Global Document Type Identifier (GDTI)
to each new VIS so that providers can automatically capture and record VIS
document type and edition date into EMRs.
BENEFITS
With the new automated processes, the CDC expects that providers will save time
and gain efficiencies in immunization management. Also, providers can reduce the
risk of errors by scanning barcodes versus manually transcribing vaccine and VIS
information. This improved accuracy means improved safety for patients.
CASE STUDY

reports
GSA Management Decisions on OIG Reports with Questioned Costs
Table 3. GSA Management Decisions on OIG Reports with Questioned Costs
NUMBER
OF REPORTS
QUESTIONED
COSTS
For which no management decision had been made as of 04/01/2015Less than six months old
5 $150,832
Six or more months old
3 $618,326
Reports issued this period
13 $18,929,831*TOTAL
21 $19,698,989*
For which a management decision was made during the reporting periodDisallowed costs
14 $17,022,355*
Cost not disallowed
0
$0
TOTAL
14 $17,022,355*
For which no management decision had been made as of 09/30/2015Less than six months old
5 $2,295,935
Six or more months old
2 $380,699
TOTAL
7 $2,676,634
* These totals include a $14 million settlement reached with Dell Marketing, L.P. during this semiannual
period.
Investigative Workload
The OIG opened 81 investigative cases and closed 102 cases during this
period.
Referrals
The OIG makes criminal referrals to the Department of Justice or other
authorities for prosecutive consideration, and civil referrals to the Civil Division
of the Department of Justice or to U.S. Attorneys for litigative consideration.
The OIG also makes administrative referrals to GSA officials on certain cases
disclosing wrongdoing on the part of GSA employees, contractors, or private
individuals doing business with the government.During this period, the OIG also made 23 referrals to GSA officials for
information purposes only.
14
OFFICE OF INSPECTOR GENERAL | SEMIANNUAL REPORT TO THE CONGRESS
STATISTICAL SUMMARY OF OIG ACCOMPLISHMENTS
OFFICE OF INSPECTOR GENERAL
U.S. GENERAL SERVICES ADMINISTRATION
April 1, 2015 – September 30, 2015
SEMIANNUAL
REPORT TO THE CONGRESS

16
2014 REPORT TO CONGRESS OF THE U.S.-CHINA ECONOMIC AND SECURITY REVIEW COMMISSION
FIGURE 9. EAST CHINA SEA MAP
Sources: U.S. Navy, Maritime Claims Reference Manual, 2014; Flanders Marine
Institute, “EEZ Boundaries,” http://www.marineregions.org/eezsearch.php. Commission
staff approximation of maritime claims. Names and boundary representation are not
authoritative. The EEZ approximations shown are derived from the straight baseline
claims of China, Taiwan, South Korea, and Japan, none of which is recognized by the
United States. Japan’s EEZ claim also includes an additional region in its outer islands
further east, not shown here.
In Northeast Asia, China seeks to thwart the potential for a trilateral
U.S.-Japan-South Korea alliance. Published Chinese views on China-
Japan security relations encompass a mix of suspicion, alarm, and
concern—especially on the issues of Japan’s increasingly robust
defense and security establishment, the development of the U.S.-
Japan alliance, and perceived lack of Japanese atonement over its
wartime past. Conversely, official Chinese views on China’s relations
with South Korea reflect an interest in continued cooperation
between Beijing and Seoul on regional security.
Whereas Japan is balancing against China by boosting its own
capabilities and reaffirming its alliance with the United States, South
Korea appears to be pursuing a hedging strategy by cultivating its
security relationships not only with the United States but with China
as well. The challenge for Washington as it seeks to modernize its
Northeast Asian alliances will be to balance differing sets of security
perceptions and priorities in Tokyo and Seoul as well as manage
simmering political tensions stemming from their troubled past.
FIGURE 10. SOUTH CHINA SEA MAP
CHINESE
CLAIM
PHILIPPINE
CLAIM
VIETNAMESE
CLAIM
MALAYSIAN
CLAIM
MALAYSIAN
CLAIM
BRUNEIA
N
CLAIM
CHINA
PARACEL
ISLANDS
SCARBOROUGH
REEF
SPRATLY
ISLANDS
VIETNAM
MALAYSIA
MALAYSIA
BRUNEI
TAIWAN
PHILIPPINES
SOUTH
CHINA
SEA
Sources: U.S. Department of Energy, South China Sea Maritime Claims Map, 2013.
http://www.eia.gov/countries/regions-topics.cfm?fips=scs; Gregory Poling, The South
China Sea in Focus: Clarifying the Limits of Maritime Dispute (Center for Strategic and
International Studies, July 2013). http://csis.org/files/publication/130717_Poling_
SouthChinaSea_Web.pdf. Commission staff approximation of maritime claims. Names
and boundary representation are not authoritative. Both Vietnam and the Philippines
claim the Spratly Islands independently of their maritime claims.
Southeast Asia and Oceania generally share the same wary view
of the unfolding U.S.-China competition for regional power and
influence. China’s central objectives with regard to Southeast Asia
are to defend its sovereignty claims and preserve its territorial
integrity; to secure and ensure access to resources for continued
economic development; and to maintain a secure buffer zone around
the Chinese mainland. With Australia, China seeks to maintain
strong trade ties while pursuing stronger security relations to at least
partially counterbalance the formal and robust U.S.-Australia alliance.
Southeast Asian states and Australia are hedging against what they
perceive to be strategic uncertainty in the region by building new
security relationships, strengthening existing security relationships,
diversifying and strengthening military and paramilitary capabilities,
and emphasizing the role of regional institutions and international
law to manage disputes. As the United States continues to
rebalance to Asia, achieving its security goals in the region will
require reassurance and reinforcement of its alliances and security
associates in addition to continued strong engagement with regional
political and security institutions.
CONCLUSIONS:
▶ Beijing has concluded the U.S.-led East Asia security architecture
does not benefit its core interests of regime preservation,
economic and social development, and territorial integrity. In 2014,
China’s leaders began to promote a vision of regional security that
marginalizes the United States and “relies on the people in Asia
to run Asia’s affairs, deal with Asia’s problems, and uphold Asia’s
security”—a vision at odds with the present security architecture
encompassing a strong network of U.S. alliances and partnerships
in East Asia.
USA-China-ARP2C-102714.indd 16
11/4/14 7:59 AM
2014
Report to Congressof the
U.S.-China Economic andSecurity Review Commission
Executive Summary and RecommendationsOne Hundred Thirteenth CongressSecond Session
November 2014
Printed for the use of theU.S.-China Economic and Security Review Commission
Available via the World Wide Web: http://www.uscc.gov
USA-China-ARP2C-102714.indd 1
11/4/14 7:59 AM
“In terms of an opportunity to participate in environmental
decision-making and access environmental resources within
the watershed, residents are fortunate to be able to rely on and
join a number of active organizations dedicated to protecting,
managing and restoring the river’s natural resources.”
Previous Studies and Associated Management goals
In order to avoid the most severe effects of climate change over the long-term, greenhouse gas emissions must
be reduced. Continued delay in mitigating climate change not only makes reducing emissions more costly and
disruptive, it also increases the need to plan and implement measures to limit the adverse impacts of climate
change. These measures, or adaptation strategies, can take many forms, such as updating infrastructure to
accommodate larger, more severe storms; restoring forests and wetlands to improve ecosystem resiliency;
and modifying agricultural practices to take advantage of warmer temperatures and changing precipitation
patterns. The primary goal of this plan is to develop climate change adaptation strategies for the watershed that
increase the resilience of the river, and the resources that are connected to it, in light of the changing physical,
environmental and social conditions described in the previous section.
The Taunton River Watershed has been the focus of a variety of reports and planning documents in the last
20 years, many of which serve as a valuable source of baseline information for this plan. These resources also
identify a number of management goals that support the primary goal of this plan. Below is a brief summary
of the most recent planning efforts for the watershed, along with a list of supporting management goals, as
identified within each document and applicable to the primary goal of this plan.
10
tAuNtoN RIvER WAtERShEd ClIMAtE ChANgE AdAPtAtIoN PlAN
MANoMEt CENtER foR CoNSERvAtIoN SCIENCES | MAy 2013
11
10
tAuNtoN RIvER WAtERShEd ClIMAtE ChANgE AdAPtAtIoN PlAN
Taunton River Watershed
Climate Change Adaptation Plan
Manomet Center for Conservation SciencesLoni Plocinski, William VanDoren, Eric WalbergMay 2013

The Collaborative is proud to be advancing one of the first community-driven municipal policy initiatives to
address cumulative environmental impacts in the nation. We urge the City of Los Angeles to embrace these
innovative policy recommendations and partner with established local community-based organizations,
economic development organizations, public health agencies, academic researchers and private funders to
make measurable, tangible and positive changes in our most vulnerable communities.
The City of Los Angeles has a proven track record of policy innovation and the power to demonstrate the
bold leadership required to make groundbreaking advances in environmental health. The City has already
implemented a number of these approaches and policy interventions to address significant social and
environmental issues: mapping medical marijuana outlets in relation to schools and other sensitive uses,
establishing special districts for historic preservation, and requiring new liquor stores to go through a
rigorous permitting process. Surely the City of Los Angeles can find a way to creatively apply these traditional
planning tools to the overconcentration of industrial land uses that pose significant environmental hazards to
human health and safety, not just in overburdened communities, but the region as a whole.
The Collaborative urges Los Angeles’ leaders to heed this call to action and take affirmative steps to
transform overburdened neighborhoods into healthy, vibrant communities with strong local businesses and
green jobs that will pave the way toward a sustainable future.
The Collaborative is proud to be advancing one of
the first community-driven municipal policy initiatives to
address cumulative environmental impacts in the nation.
27
“There are good businesses in ourneighborhood. The challenge is helpingthem to clean up and green up so thatthe San Fernando Valley can become athriving and livable community.”– Nury Martinez, Pacoima Beautiful
Hidden Hazards
A Call to Action for Healthy, Livable Communities
December 2010
Los Angeles Collaborative for Environmental Health and Justice
A project of Liberty Hill Foundation
QUARTERLY U.S. SNAPSHOT
The Time is Now: A Closer Look at a Recovering Giant
WHITE PAPER
SEPTEMBER 2012
Growth Marketing:Secrets for Fueling Bottom-Line RevenueA Prescriptive Guide for Marketing Leaders
WHITEPAPER

THE MARKETER’S OPPORTUNITY:ADVANCING PERSONALIZATIONWITH MOBILE INSIGHTS
Today’s marketers have come a long way to better understand and connect with their consumers.
Increasingly, marketers are delivering more relevant content to consumers, using their own sophisticated
CRM systems and multi-channel marketing operations. The idea of tailoring content to deliver more
personalized consumer experiences is not new.Yet, the dilemma for marketers continues tocenter on gaining greater clarity about theirconsumers. With expanded, more preciseawareness of “who their consumers really are,”marketers can create highly targeted segmentsand highly relevant content to improve theirpersonalization strategies.
Consider how advancing personalization impacts both a consumer and retailer.
When Sally searches for a dress on the retailer’s website, she receives an email the next day, reminding
her to “not miss out” on getting the dress. She gets email alerts when the dress is discounted or for other
offers that may motivate her to purchase. So the retailer understands Sally – her basic demographic
profile and shopping behaviors – within the context of its in-store and e-commerce environments.
However, the retailer cannot completely understand Sally since many of her activities and behaviors occur
outside of its span of visibility.
For example, Sally is currently researching Disney World as a family vacation destination. During breaks
at work, she browses various travel websites and downloads the Disney app on her smartphone. While
walking through the mall, she scans the QR code on a Disney World poster to learn about seasonal
discounts.
Sally is also researching new cars online and visits dealerships on weekends. And lately, Sally has
developed a keen interest in cooking healthier meals for her family, visiting organic food stores and
browsing popular cooking websites.
If the retailer understood Sally’s interests in her “mobile life,” would it show her its vacation clothes
collection? Would it make her aware of its car financing division? Would she receive special offers on food
processors and other specialty cookware?
Of course the answers are “yes” since the retailer could then make its relationship with Sally more inclusive
and meaningful.
Advancing personalization via specializedsegmentation is possible only when consumers“opt in” or consent to share their mobileinsights with a specific brand.
MANAGING IDM
IN UNCERTAIN TIMES
A 5-STEP APPROACH TO MANAGING
IDENTITY ACCESS MANAGEMENT
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