1. Curriculum vitae
PERSONAL INFORMATION Ricardo Cruz
Praceta Eça de Queirós L.3 R/C Esquerdo, 2745-103 Queluz (Portugal)
(+351) 965140526
ricmcruz@hotmail.com
https://linkedin.com/in/ricru
Skype ricardo.m.cruz | Google Talk cruzrm@gmail.com
Sex Male | Date of birth 17 April 1980 | Nationality Portuguese
JOB APPLIED FOR Field and System Engineer, Network Administrator
WORK EXPERIENCE
01/02/2011–Present Network Administrator
Portugal Telecom (Outsourcing in BBVA, Banco Bilbao Vizcaya Argentaria, S.A.), Lisboa (Portugal)
Local and WAN design, integration, optimization, advanced routing policy and peering, IP addressing
architecture, sub-netting, routing using RIP, OSPF, EIGRP, BGP, technologies like MPLS, ATM, FR,
Ethernet and other LAN/WAN technologies.
Support, maintenance and operation of Unified Cisco Call Manager, Unity, Presence and voice
gateways.
Network Security/Monitoring Tools: Spectrum OneClick, Wireshark, Linux BackTrack, CA Service
Desk, eHealth.
01/04/2009–01/04/2014 Field and System Engineer, Outsourcing
Fastcall, Serviços de Telecomunicações e Informática, Lda, Lisboa (Portugal)
Local and WAN design, integration, optimization, advanced routing policy and peering, IP addressing
architecture, sub-netting, routing (Cisco and other brands).
Wireless design and deployment of secure WLAN environments within enterprise networks (EAP
methods), conducting site surveys. Cisco Wireless: AP's and WLC's.
Network Security/Monitoring Tools: Spectrum OneClick, Wireshark, Linux BackTrack, CA Service
Desk, eHealth.
Outsourcing to multiple clients (Nextiraone, Portugal Telecom).
01/01/2006–31/03/2009 Field Engineer, Outsourcing
Telindus – Comunicações e Serviços, S.A., Miraflores (Portugal)
Local and WAN design, integration, optimization, advanced routing policy and peering, IP addressing
architecture, sub-netting, routing (Cisco and other brands).
Outsourcing to multiple clients (Portugal Telecom, BPN).
EDUCATION AND TRAINING
10/10/1999–21/09/2015 Electrical, Electronics and Communications Engineering EQF level 8
Instituto Politécnico de Setúbal (Escola Superior de Tecnologia), Setúbal (Portugal)
Electronics, Digital Systems, Computer Networks.Created an intranet site for conference database
and schedule emails.
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2. Curriculum vitae Ricardo Cruz
PERSONAL SKILLS
Mother tongue(s) Portuguese
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English C1 C1 C1 C1 C1
Spanish B1 C1 C1 B1 C1
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Communication skills Team spirit;
Ability to adapt to environments mutliculturais;
Good communication skills.
Job-related skills ▪ Cisco CCNA Routing & Switching.
▪ Cisco CCNA Voice.
▪ Cisco CCNP Routing & Switching (BSCI, BCMSN, ISCW and ONT).
▪ Cisco CCNP Voice (CVOICE, CIPT1, CIPT2, TVOICE and CAPPS).
▪ Deploying, configuring and troubleshooting of Unified Cisco Call Manager;
▪ Firewall Basics With Fireware v10.0 - 2010, Watchguard.
Digital competence SELF-ASSESSMENT
Information
processing
Communication
Content
creation
Safety
Problem
solving
Proficient user Proficient user Independent user Proficient user Proficient user
Digital competences - Self-assessment grid
- Installation and configuration of Windows Server and Small Business Server 2003/2008;
- Windows environment, a user's perspective and administration;
- Macromedia Dreamweaver; user's perspective;- PHP, MySQL, a user's perspective;- Hardware,
installation, configuration and conflict resolution.
Other skills Futsal and football player
Crossfit
Driving licence B
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