Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
www.Derhak.com • 65 International Blvd., Suite #100, Toronto, ON M9W 6L9 • 416-675-7600
Individual Capability
Assessing Cu...
www.Derhak.com • 65 International Blvd., Suite #100, Toronto, ON M9W 6L9 • 416-675-7600
Individual Capability
Assessing Cu...
Upcoming SlideShare
Loading in …5
×

Individual Capability and Levels

442 views

Published on

Individual Capabilities and Levels

Published in: Leadership & Management
  • Be the first to comment

  • Be the first to like this

Individual Capability and Levels

  1. 1. www.Derhak.com • 65 International Blvd., Suite #100, Toronto, ON M9W 6L9 • 416-675-7600 Individual Capability Assessing Current Capability and Potential Growth Level 5 Concept/Vision Typically: CEOs, Presidents (very few people reach this level) • focused on creating and selling a vision of a shared future to stakeholders with diverse value systems, and nurturing relationships between stakeholder groups where the differences cannot be reconciled or compromised • create alliances and nurture long term relationships that allow the organization to capitalize on opportunities to create new markets and core business competencies Level 4 Policies / Modeling / Mission Typically: Executive Directors, CEOs, Presidents • variables for connecting and modeling are both internal (staff, policies, procedures, budgets, equipment, suppliers) and external (industry players, competitors, emerging markets, political, environmental and social interest groups) • how to translate a long term vision, concept or philosophy into an organizational model that will ensure that short and long term objectives are achieved Level 3 Trends / System / Linking Typically: Operations, Business Managers, Director of Sales/Marketing or Development • look for patterns and connections between ideas, functions and processes • will try to identify underlying trends and emerging themes • will look for commonality across the whole spectrum of the business, rather than dealing with things in isolation • would take into consideration how changes elsewhere in the business impact his/her area of control and determine whether these present opportunities or risks that he/she needs to mitigate against Level 2 Process/ Service Typically: Sales, Account Reps, Secretaries, Managers, Conductors, Project Coordinators • gather information to fully appreciate the unique circumstances of the situation and requirements of the client, asking questions to understand the spoken and unspoken needs of the situation or client in order to sell a service or product to them that addressed their specific needs • people working at this level within an organization are often the face of the organization to the public and have a high concern for the image that they are projecting through the delivery of services and the customer relationships they manage. Level 1 Task/ Detail Typically: Scientists (Laboratory), Musicians, Authors, Data Entry, Data Processing, Court Reporters • use an accumulation of previous experience or knowledge, and seek new data, information and facts about a situation or problem in order to weigh up the choices available • approach one issue at a time, understand it, resolve it in a systematic and logical manner, and then move on to the next issue ---COMPLEXITY
  2. 2. www.Derhak.com • 65 International Blvd., Suite #100, Toronto, ON M9W 6L9 • 416-675-7600 Individual Capability Assessing Current Capability and Potential Growth ---COMPLEXITY Concept/ Vision Policies / Modeling / Mission Trends / Systems/ Linking Process / Service Task / Detail Age 20 30 40 50 60 65 Now 5 yrs 25 yrs

×