Originally presented at the Redox 2018 Interoperability Summit by Joanna Geisinger, CEO, Torq Interface.

1. Distribution Notice:
1
These slides may contain copyrighted materials and
are intended for reference only.
They may not be copied, used, or distributed by
outside parties.

2. TORq
Interface
…. The Journey
&

3. SURGICAL REPS
• Bring equipment to hospital for
surgery
• In the OR during the surgery
• Not informed of a case =
delayed surgery
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4. PROBLEM: Fluid Schedule Shared Manually
Sharing the Schedule via email, phone, text etc
● Time Consuming for hospital staff
● Inaccurate- Constant Schedule changes
make it out of date almost immediately
after it is shared
● Phone conversations do not allow for
accountability
● Very little lead time for vendors to provide
service for Surgery
○ Causes late deliveries, missing
instruments, rep no shows
*Brigham and Women’s Faulkner HospitalFor reference only, do not distribute.

5. SOLUTION: Automate Schedule Export
A HIPAA-compliant platform connecting device representatives and
manufacturers with a hospital’s surgical planning network
Reps view the real time surgical
schedule pulled from the EHR
Optional Hospital view of vendor activity-
Which reps attending and when loaners are
dropped (No staff action required)
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6. SOLUTION: Rep View
List View Confirm Attendance W/ OR Case Notification Updates
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7. © 2018 Redox, Inc.
Health System Variation
Leaders Vs Followers- How to Identify
EHR Platform - Some Easier than Others
Innovation Departments- Navigate Bureaucracy
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Not Every Hospital is Worth Your Time
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8. © 2018 Redox, Inc.
Cerner Vs Epic
Black Box of Data- Utilize knowledge from one system to help with the next
Need one Source of Truth- Message Variation (Canceled, Rescheduled etc), Display of Messages
(Procedure text)
Not all Epic 6.1 Systems are the same
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Integration Process
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9. Avoiding the Graveyard
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Subsequent consequences of your product- Do the incentives align
Wrap analytics around how users are using the product - Help users maximize the intended
benefit
Do not over complicate- Simple is better in Healthcare
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10. Questions