Big ticket software procurement is complex and the swamp needs to be negotiated with care

1. Support & maintenance terms Discounts Group licenses Licence types Support SLA Licence volumes Support & Maintenance fees Enterprise licenses Named user licenses Processor licenses Machine-specific licenses Support cancellation & reinstatement options Perpetual licenses Concurrent licenses Transaction-based licenses Term-delimited licenses SaaS licensing Cloud computing The Software Procurement Swamp Bundling/ unbundling New product or functional upgrade Virtualisation Assignment rights Man day rates Licence fees Internal stakeholder management Communication process Agreement term & termination Outsourcing rights Third party relationships Software delivery metrics IPR ownership Product lifecycle positioning Negotiation team Functional specification Technical specification Revenue recognition Risk mitigation Negotiation location Deal timing Personnel – named, agreed skills Supplier resource availability Supplier references Supplier financials Supplier track record Warranty versus maintenance services Requirements definition Warranties Indemnities Software features & options Customer prior experience Liabilities Payment terms Customer demand substantiation Market characteristics “Quarter-end effect” ©Ray Murphy, Strategic Computing Limited For Best Practice Software Procurement training contact ray.murphy@strategiccomputing.ie

2. Thank you for viewing this slideFor big ticket IT sourcing support Please contact ray.murphy@strategiccomputing.ieIf you would like further information on my 1-day or 2-day Best Practice Software Procurement Training coursesplease email me or call me on +353 87 2809276