Ray Culala has over 5 years of relevant professional experience in customer service and public relations. He graduated from the University of Washington, Bothell in 2015 with a BA in Media and Communications and a GPA of 3.59. He has worked as a customer service email specialist at Zumiez Corporate since 2015 and has interned at ByteMe: Seattle Web Design and Janet Wainwright Public Relations. Culala also has experience as a sponsored brand ambassador for BC Surf and Sport and as a skateboard camp counselor.

1. RAY CULALA
rayculala@gmail.com | (206)-383-9024
RELEVANT PROFESSIONAL EXPERIENCE
Zumiez Corporate – Customer Service Email Specialist 11/2015- Present
 Answered customer questions via email and phone calls
 Responsibilities ranged from tracking/changing orders to providing feedback for continual customer satisfaction
 Helped customers through editing miscellaneous account/profile information
ByteMe: Seattle Web Design - Intern 09/2014 – 12/2014
● Attended networking events
● Broadened exposure in networking and company promotion
● Analyzed customer service and positive business relations
Janet Wainwright Public Relations - Intern 05/2014 – 06/2014
● Represented major filmcompanies such as Lionsgateand Universal Pictures
● Brainstormed and organized promotional events surroundingnew and upcoming movies
● Helped promote advanced screeningmovie premieres and promotional product through grassroots efforts
EDUCATION
College University of Washington,Bothell Graduated 2015
College of Interdisciplinary Arts and Sciences
BA Media and Communications
GPA: 3.59
Awards: Dean’s List– 9 quarters
Certificateof High Scholarship –2014/2015 Annual Dean’s List
ADDITIONAL WORK EXPERIENCE
BC Surf and Sport - Sponsored brand ambassador 11/2012 – 09/2014
● Responsible for advertising, marketing, advocating BC Surf and Sport brand
● Managed and sold various skateboarding and snowboard gear and accessories
● Promoted suitable products for customers
City of Shoreline, WA Parks & Recreation - Skateboard Camp Counselor Volunteer Summer 2010,2011, 2012
● Taught and led skateboard classes for children ages 7-14 at ParamountSkate Park
● Mentored youth in the valueof perseverance and hard work
● Role modeled safeand fun ways to enjoy skateboarding as a sportand lifestyle
Lancer Hospitality Catering - Concession Stand Cashier Summer 2012
Woodland Park Zoo, Seattle, WA
● Managed and met sellingquota of various perishablegoods
COMPUTER SKILLS
Experience with SalesWarp,Zendesk, Adobe Premiere, Final CutPro, Microsoftapplicationsas well as social networks such as
Tumblr, Twitter, Instagram,The Fancy,WordPress,Vimeo and Facebook