5. CSI. Shaping the Servant-Hero towards Public Service Excellence.
INSIGHTS OF THE PARTICIPANTS
6. CSI. Shaping the Servant-Hero towards Public Service Excellence.
SHARING OF DRAFT BACKGROUND,
OBJECTIVES AND SCOPE
COURT OF APPEALS
Atty. Angelo M. Marasigan
7. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Most Common Legal Bases
Identified
• Section 1, Article XI of the 1987 Constitution;
• Republic Act No. 6713 (Code of Conduct and Ethical
Standards for Public Officials and Employees);
• Section 1, Rule VIII of the Omnibus Rules
Implementing Book V of Executive Order No. 292
(Administrative Code of 1987);
• Office Mandate / Enabling Law; and
• Internal rules/policies related to Agency Values
Statement/Core Values, Vision, Mission and Goals.
8. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Most Common/Significant
Objectives Identified
• To establish organizational core values that leads to a
culture of quality public service;
• To strengthen the adoption and demonstration of core
values of the agency through programs and activities;
• To provide guidelines and standards that employees
must adhere to on how they conduct themselves and
their mandated duties; and
• To ensure that personnel work performances are
achieved based on set values and guidelines.
9. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Most Common/Significant
Objectives Identified
• Provide guidance for all employees to prioritize
prompt and honest delivery of services that will further
instill public confidence and trust.
• Regularly monitor and evaluate employee
manifestation of the agency’s core values and its
impact on the office performance and
accomplishments.
10. CSI. Shaping the Servant-Hero towards Public Service Excellence.
The Subject Matter Expert (SME)
Dr. MARITES G. TUMALIUAN
HR/OD Consultant
12. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Elements of the Policy Guidelines
Definition
of Terms
Provides meaning to terms, jargons, acronyms used in
the policy that are not otherwise fully explained in the
text of the policy or to which a specific meaning is to be
attached.
13. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Elements of the Policy Guidelines
Guidelines
It contains the strategies that will strengthen
and ensure consistent values manifestations in
the workplace.
14. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Principles of
Strengthening Shared Values
1. Values are caught not taught
2. People emulate values modeled by leaders
3. People are self-regulating and self-regulation is triggered by
awareness
4. Values are reinforced through socialization
5. Values are embedded in the little things that people do on a
day-to-day basis
6. Value choices reveal and shape character
7. Shared values are the foundation of a culture
15. CSI. Shaping the Servant-Hero towards Public Service Excellence.
16. CSI. Shaping the Servant-Hero towards Public Service Excellence.
17. CSI. Shaping the Servant-Hero towards Public Service Excellence.
1. Values are caught not taught
Durban & Durban 2012, Issues And Concerns Of Philippine Education Through The Years , Issn: 2186-8492, Issn: 2186-8484 Print, Vol. 1. No. 2. May 2012asian Journal
Of Social Sciences & Humanities
Values Formation Principles
Values become more permanent in the minds and hearts when
they are caught, modeled by their mentors, rather than being
discussed as abstract concepts.
18. CSI. Shaping the Servant-Hero towards Public Service Excellence.
2. People emulate values modeled by leaders
People do what people see.
Values Formation Principles
19. CSI. Shaping the Servant-Hero towards Public Service Excellence.
3. People are self-regulating
and self-regulation is triggered by awareness
Values Formation Principles
“When we self-regulate well,
we are better able to control
the trajectory of our
emotional lives and resulting
actions based on our values
and sense of purpose.”
Amy Leigh Mercree, A Little Bit Of Meditation:
An Introduction To Mindfulness
Patriotism
Integrity
Excellence
Spirituality
20. CSI. Shaping the Servant-Hero towards Public Service Excellence.
4. Values are reinforced through socialization
Values Formation Principles
• Family/Parents/Couple
• School
• Church
• Peers
• Government
• Media
21. CSI. Shaping the Servant-Hero towards Public Service Excellence.
5. Values are embedded in the little things that people do on a day-to-day
basis
Values Formation Principles
Improper use of Authority
Waste of
Resources
Private time
Misconduct
Manipulation of Information/Fa
Private use of official
resources
22. CSI. Shaping the Servant-Hero towards Public Service Excellence.
6. Value choices reveal and shape character
Values Formation Principles
• We all have a basis for our preferences and making the right
choices makes us happy
• This basis differs from one person to another although there
may be commonalities
• Sometimes we may not be aware of the basis for our
preferences but we consistently manifest these through our
decisions and actions
• Our preferences are hierarchical and may be ranked from
highest to lowest
23. CSI. Shaping the Servant-Hero towards Public Service Excellence.
6. Value choices reveal and shape character
Values Formation Principles
24. CSI. Shaping the Servant-Hero towards Public Service Excellence.
“Your beliefs become your thoughts,
Your thoughts become your words,
Your words become your actions,
Your actions become your habits,
Your habits become your values,
Your values become your destiny.”
Gandhi
25. CSI. Shaping the Servant-Hero towards Public Service Excellence.
7. Shared values are the foundation of a culture.
Values Formation Principles
• Shared values and behaviors drive
culture
• Culture drives employee fulfillment
• Employee fulfillment drives mission
assurance
• Mission assurance drives customer
satisfaction
26. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Given the seven Values
Principles, what
activities/interventions do
you think may be adopted
by your organization to
strengthen demonstration
of your core values?
27. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Values Principles Appropriate
Activity(ies)/Interventions
28. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Best Practices in
Strengthening Shared Values
Modelling
Workshops and Roadshows
Values Journal with notes pages for reflection
Collaterals: Posters, Bulletin Boards, Newsletters,
Computer Wall Paper, Cards, Tokens
Testimonials, Sharing and Story Telling
Mentoring and Coaching
Reward and Recognition
Special Events and Occasions
Values Policy and Guidelines
29. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Best Practices in
Strengthening Shared Values
Values Policy and Guidelines
Constant reminders/discussions about the shared
values
Leaders modeling and advocating shared values
Employees regularly assessing self against values
Designation of values advocates
Organization-wide assessment of values application
Organization-wide Values Forum
30. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Pathway of
Strengthening Shared Values
Awareness
Acceptance
Application
Accomplishment
Advocacy
31. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Awareness Acceptance Application Accomplishmen
t
Advocacy
Activity1 Activity1 Activity1 Activity1 Activity1
Intervention 1 Intervention 1 Intervention 1 Intervention 1 Intervention 1
32. CSI. Shaping the Servant-Hero towards Public Service Excellence.
34. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Module 3 Assignment:
Submit the following:
1. Submit your Draft Guidelines (Planned Activities,
Programs and Practices) to ensure consistent
manifestations of your Agency’s Core Values and the
public service values.
2. Deadline of Submission is on JULY 22, 3:00 in the
afternoon via email.
3. Assign one representative to send your Group Output.
35. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Module 2 Assignment
• ONE WORD FILE ONLY PER AGENCY ONLY. Assign one
representative to send the OUTPUTS in one file only. Write
your Agency Name on Top of your paper and as its FILE
NAME.
• COLLABORATIVE EFFORTS of all Team Members. You
must discuss and agree as one.
• Make sure to SUBMIT ON TIME because the assigned
• CO-FACILITATOR will check your outputs and give you
feedback.
• AGAIN, your ATTENDANCE and submission of all
requirements on time are important to receive the
CERTIFICATE OF COMPLETION.
36. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Group 1
1. YOUTH DEVELOPMENT AND WELFARE BUREAU
2. DEPARTMENT OF HUMAN SETTLEMENTS AND URBAN DEVELOPMENT
3. PROVINCIAL GOVERNMENT OF ILOCOS SUR
4. MINES AND GEOSCIENCES BUREAU - NCR
5. ARMED FORCES OF THE PHILIPPINES
6. OFFICE OF CIVIL DEFENSE REGIONAL OFFICE 1
7. DEPARTMENT OF AGRICULTURE RFO-10
8. JOSE R. REYES MEMORIAL MEDICAL CENTER
csc.valuesguidelines5@gmail.com
37. CSI. Shaping the Servant-Hero towards Public Service Excellence.
Group 2
1. MINISTRY OF HUMAN SETTLEMENTS AND DEVELOPMENT - BARMM
2. COURT OF APPEALS
3. ILOILO PROVINCIAL GOVERNMENT
4. PROVINCIAL SOCIAL WELFARE AND DEVELOPMENT OFFICE - AGUSAN DEL
NORTE
5. HUMAN SETTLEMENTS ADJUDICATION COMMISSION
6. PHILIPPINE RACING COMMISSION
7. LGU BAYAMBANG, PANGASINAN
8. DEPARTMENT OF JUSTICE
csc.valuesguidelines6@gmail.com
38. CSI. Shaping the Servant-Hero towards Public Service Excellence.
For MODULE 2-4 ASSIGNMENTS
(SINGLE WORD FILE ONLY PER AGENCY AND IT MUST BE A
COLLABORATIVE EFFORT FROM ALL GROUP MEMBERS)
GROUP 1
csc.valuesguidelines5@gmail.com
GROUP 2
csc.valuesguidelines6@gmail.com
39. CSI. Shaping the Servant-Hero towards Public Service Excellence.
For ADMIN AND IMMEDIATE CONCERNS
csc.valuesguidelines@gmail.com
RUBIE GRACE M. NOBLEZA
Course Administrator