The document discusses non-verbal communication (NVC), which accounts for over 90% of communication. It defines NVC as communication through means other than words, including body language, appearance, silence, and more. The document provides tips for improving NVC such as paying attention to feedback, observing others, and recording oneself to identify distracting mannerisms. It also categorizes different types of NVC and provides examples.
2. Introduction
Think of a time when someone told you
something, but their NVC conveyed the
opposite of what they were saying.
NVC accounts for more than
90% of what we actually say.
3. What is NVC?
Anything that communicates meaning
and a message that is not words.
Your NVC forms an important part of
your presentation.
“You never get a second chance to
make a first impression…”
4. Improving Non-verbal
Communication
Pay attention to feedback.
Your own distracting mannerisms –
ask family and friends.
Observe NVC of others.
Record yourself by using your cell
phone's video camera or voice
recorder.
5. Improving Non-verbal
Communication
Pay attention to feedback.
Your own distracting mannerisms –
ask family and friends.
Observe NVC of others.
Record yourself by using your cell
phone's video camera or voice
recorder.
6. Improving Non-verbal
Communication
Pay attention to feedback.
Your own distracting mannerisms –
ask family and friends.
Observe NVC of others.
Record yourself by using your cell
phone's video camera or voice
recorder.