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PREVISIONI DI INCASSO NEL SETTORE NPL 
NPL Recovery system prediction 
Made in Switzerland 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
The 
idea 
The economic crisis has lowered the percentage of recovery and has 
made borrowers more consistent - in the sense that it has become more 
difficult to distinguish between borrowers who pay for those who do not 
pay again their loans already non performing. 
Make predictions has thus become much more difficult and QBT, in 2012, 
gained the conviction of the need to develop new algorithms and 
methods of credit analysis. 
Utool is a collaboration between QBT and the Dalle Molle Institute for 
Artificial Intelligence Studies, with funding obtained from the Swiss 
Confederation through the Commission for Technology and Innovation 
KTI. 
UTool is a software which allows, given a set of data on loans in litigation, 
to determine an expected recovery at the portfolio level and the measure 
of the probability of recovery for each title.
PREVISIONI DI INCASSO NEL SETTORE NPL 
As the Confederation's innovation promotion agency, CTI 
lends support to R&D projects, to entrepre-neurship as well 
as to the development of start-up companies. CTI helps to 
optimise knowledge and technology transfer through the use 
of national thematic networks. 
Support is generally available for R&D projects relating to scientific innovations in all disciplines. Project 
proposals are submitted using the bottom-up principle and are mainly selected on the basis of their 
innovativeness and market potential. 
The Swiss AI Lab IDSIA (Istituto 
Dalle Molle di Studi 
sull'Intelligenza Artificiale) is a 
non-profit oriented research 
institute for artificial intelligence. 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Partners 
of 
the 
ini/a/ve 
Università della Svizzera italiana 
Scuola universitaria professionale 
della Svizzera italiana 
IDSIA 
Istituto Dalle Molle di studi 
sull’intelligenza artificiale 
The Swiss AI Lab IDSIA (Istituto Dalle Molle di Studi sull'Intelligenza Artificiale) is a non-profit oriented 
research institute for artificial intelligence, affiliated with both the Faculty of Informatics of the Università della 
Svizzera Italiana and the Department of Innovative Technologies of SUPSI, the University of Applied 
Sciences of Southern Switzerland. We focus on machine learning (artificial neural networks, reinforcement 
learning), optimal universal artificial intelligence and optimal rational agents, operations research, complexity 
theory, and robotics. IDSIA is situated near Lugano, a lakeside city in the Italian-speaking canton of Ticino, a 
region of Switzerland well known for its warm climate and outstanding scenery.
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Technology 
To evaluate a portfolio of NPL means to quantify the prediction of the cash flow(forecast collection). 
We can identify three main phases: 
Acquisition: for estimating the cash flows from a portfolio of loans to determine the purchase price. 
Management: 
Prediction of the future collections of the entire portfolio and/or loan by loan. 
Determination of the best action to recover the debt (phone collection, exactions, etc.): scenario analysis. 
Assignment: selection of the borrowers particularly problematic in order to sell them to third parties. 
In general it is not possible to precisely determine the value of a specific npl and therefore the portfolio, but 
you can only give probabilistic assessments of trying to frame the particular debtor in a class of risk. 
For this reason, in the three phases mentioned above we talk about estimation and prediction because of 
the fact that information that are available and uncertainty, do not allow to exactly determine the value of a 
loan or a borrower but only to give an expected value. Uncertainty that is normally present in the 
enhancement of receivables in dispute was recently added to the uncertainty arising from economic crisis 
that introduced further variability and therefore made unreliable the previous methods of credit evaluation.
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Technology 
The new method uses the informations available on the nature of the loan and of the 
borrower (typically collected during the due dilgience) to learn the behavior (model) of sundry 
borrowers as well as statistical information, even dynamic (changing over time) gathered 
during the activity of management of portfolios. 
We can also add informations about the liquidity of the borrower (when available), the ability 
of pressure on him (leverage, eg. guarantees), or information about external factors such as 
macro-economic (GDP, unemployment rate, etc.), to improve the accuracy of the estimate / 
forecast taking into account the general economy. 
The algorithm that we have developed 
allows for reliable predictions even on 
recent portfolios (2010-2012), in which the 
algorithms developed before the economic 
crisis estimate too optimistic (i.e. 
overestimate the percentage of 
collections). 
To implement these models we used 
statistical techniques and algorithms of the 
most advanced (which in particular allow to 
make reliable predictions in conditions of 
strong uncertainty http: //ipg.idsia.ch/) 
developed by IDSIA over the past 20 years.
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Evalua/on 
sampling 
Consider the case of an actual portfolio of unsecured loans that has to be acquired by a 
investor. 
Suppose that investor has the historical collections of the portfolios currently under 
management of which are known the following features: 
Date of default 
Date of beginning of the legal procedure, if any 
Geographical attribute for the borrower (province, region, nation) 
Private/Company 
Availability of borrower 
City class (size in inhabitants of the town) 
Socio-economic classification by statistical research center (ISTAT) 
Phase (still in progress, with enclosed court, judicial closed etc.). 
Type of loan/borrower (e.g. classification management .: small - medium - big) 
Age of the borrower 
Ø GBV or gross book value 
Ø Income 
This information are the INPUT of "training" of our system, which is then applied to the NPL 
portfolio that has to be valued. 
Note: Each servicer or investor in NPL has these or similar information regarding its historical activities so 
UTool is then automatically and implicitly customized for each client.
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Evalua/on 
sampling 
Suppose that we want to evaluate a portfolio that does not contain all but only some of this 
information: 
√ Date of default 
Date of beginning of the legal procedure, if any 
√ Geographical attribute for the borrower (province, region, nation) 
√ Private/Company 
Availability of borrower 
√ City class (size in inhabitants of the town) 
√ Socio-economic classification by statistical research center (ISTAT) 
√ Phase (still in progress, with enclosed court, judicial closed etc.). 
√ Type of loan/borrower (e.g. classification management .: small - medium - big) 
Age of the borrower 
à GBV or gross book value 
à Income: this variable becomes the OUTPUT of our prediction on credit recovery
PREVISIONI DI INCASSO NEL SETTORE NPL 
Evalua/on 
sampling: 
a 
back 
test 
To confirm the validity of our approach we performed a series of 
calculations based on data from the past to obtain testable predictions. 
Below are the results for a portfolio of 5,000 loans with a series of 
historical data for 20,000 borrowers. 
GBV Pedicted income Pred. Inc Vs GBV Real income Real Inc. Vs GBV Delta % 
312.538.905,06 28.287.401,20 9,05% 30.090.831,50 9,63% 0,58% 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
How 
to 
use 
UTool 
The Utool system can be proivded to our customer as a product or as a 
service:
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Output 
example 
Here below you can find an example of the output of UTool in CSV file 
format: 
id Worst Average Best Rank Info Rank 
1 2.464,37 7 .659,13 35.736,88 168 34 
2 23,45 73,45 333,57 247 136 
3 299,65 926,22 4.318,08 221 91 
4 1,21 6,20 16,72 256 173 
5 23,45 73,45 333,57 247 136 
6 334,00 910,22 4.353,53 220 90 
7 0,03 0,10 0,40 273 253 
8 2.245,22 5 .416,18 33.913,13 168 34 
9 0,02 0,06 0,38 273 253 
16 1.137,27 5 .115,97 41.366,87 17 257 
17 2.245,22 5 .416,18 33.913,13 168 34 
18 260,38 736,64 3.667,77 221 91 
Ø Where each line is a loan or a borrower: 
Ø “ID” is the NDG of the loan/borrower 
Ø “Worst” is the prudential value of the prediction of the income 
Ø “Average” is the correct estimation … 
Ø “Best” is the aggressive value … 
Ø “Rank” : if higher it means that the borrower has a good attitude to re-pay its debt 
Ø “Info Rank” : if higher, more information are needed to perform a better prediction à 
optimal for sampling for due-diligence
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Group 
Overview 
QBT 
Finance 
Financial 
Solu@on 
QBT 
NLP 
Natural 
Language 
Processing 
Page 
11 
QBT 
Sagl 
Founded 
in 
2008 
in 
Chiasso 
QBT 
SoHware 
SoGware 
Development
PREVISIONI DI INCASSO NEL SETTORE NPL 
Ø QBT 
stands 
for 
Quantum 
Bit 
Technology: 
we 
promote 
the 
idea 
of 
a 
Company 
opera@ng 
in 
the 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
field 
of 
applied 
science. 
Ø Established 
in 
year 
2008, 
QBT 
is 
ac@ve 
both 
in 
research 
and 
commercial 
projects 
Ø The 
mission 
of 
the 
Company 
is 
to 
develop 
algorithms 
and 
related 
soGware 
/ 
hardware 
on 
behalf 
of 
our 
Customers 
or 
on 
our 
own 
for 
the 
projects 
in 
which 
we 
believe. 
Ø QBT 
offers 
three 
core 
services 
to 
financial 
and 
non 
financial 
company: 
• 
Natural 
Language 
Processing 
across 
different 
sectors 
(finance, 
law, 
human 
resources…): 
ü Seman@c 
Technology 
(Machine 
Learning) 
ü Web 
crawling 
(we 
customize 
web 
crawls 
to 
extract 
data 
from 
websites) 
ü Agent 
based 
models 
to 
reproduce 
in 
a 
laboratory 
a 
simula@on 
of 
social 
scenarios 
• 
Financial 
solu@ons 
(data 
warehouse, 
por]olio 
analysis, 
ra@ng, 
due 
diligence 
systems) 
especially 
for 
the 
NPL 
and 
Real 
Estate 
sectors 
• 
SoGware 
development 
from 
analysis 
to 
code-­‐wri@ng 
Ø More 
then 
20% 
of 
profit 
invested 
in 
R&D 
Pa 
ge 
12 
Philosophy
PREVISIONI DI INCASSO NEL SETTORE NPL 
Newsmark 
et 
2012 2013 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Page 
13 
NRGLEX 
Chiasso 
– 
www.qbt.ch 
Services 
and 
products 
Time 
NPL 
Logistics 
Real Estate 
2008 2009 
Public 
Institution 
2010 
Software development 
per sector / product 
R&D activities 
NPL - 
IDSIA ABM - CNR NLP - CNR 
Sentiment 
Balanscehe 
et Rating 
Ontonix 
RAS 
Complexity 
UTOOL 
Oracolo 
Urbano 
HR 
Sentiment 
TODY 
2014 
NLP NLP - USI
PREVISIONI DI INCASSO NEL SETTORE NPL 
Partners 
& 
Customers 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Page 
14
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT Sagl informs the addressees of this document that all the information 
contained therein are confidential and can not be (i) copied, (ii) disclosed to third 
parties and (iii) disclosed in any form, without the prior permission of QBT Sagl . 
This information can not have any contractual force because they are supplied 
only for commercial and promotional purposes relating shares of the fund to 
which they relate and can not, therefore, be used for other purposes. 
Any violation set forth above will be prosecuted according to law. 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Disclaimer 
Page 
15
PREVISIONI DI INCASSO NEL SETTORE NPL 
QBT 
Sagl 
– 
Via 
E. 
Bossi 
4, 
6830 
Chiasso 
– 
www.qbt.ch 
Thank 
You 
QBT 
Sagl 
Via 
E.Bossi, 
4 
CH-­‐6830 
Chiasso 
– 
Svizzera 
web: 
www.qbt.ch 
– 
email: 
info@qbt.ch 
Tel.: 
0041 
(0) 
91.682.24.28 
Fax: 
0041 
(0) 
91.682.11.21 
Contact 
Informa/on

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Qbt npl recovery system prediction utool_en_2014

  • 1. PREVISIONI DI INCASSO NEL SETTORE NPL NPL Recovery system prediction Made in Switzerland QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch
  • 2. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch The idea The economic crisis has lowered the percentage of recovery and has made borrowers more consistent - in the sense that it has become more difficult to distinguish between borrowers who pay for those who do not pay again their loans already non performing. Make predictions has thus become much more difficult and QBT, in 2012, gained the conviction of the need to develop new algorithms and methods of credit analysis. Utool is a collaboration between QBT and the Dalle Molle Institute for Artificial Intelligence Studies, with funding obtained from the Swiss Confederation through the Commission for Technology and Innovation KTI. UTool is a software which allows, given a set of data on loans in litigation, to determine an expected recovery at the portfolio level and the measure of the probability of recovery for each title.
  • 3. PREVISIONI DI INCASSO NEL SETTORE NPL As the Confederation's innovation promotion agency, CTI lends support to R&D projects, to entrepre-neurship as well as to the development of start-up companies. CTI helps to optimise knowledge and technology transfer through the use of national thematic networks. Support is generally available for R&D projects relating to scientific innovations in all disciplines. Project proposals are submitted using the bottom-up principle and are mainly selected on the basis of their innovativeness and market potential. The Swiss AI Lab IDSIA (Istituto Dalle Molle di Studi sull'Intelligenza Artificiale) is a non-profit oriented research institute for artificial intelligence. QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Partners of the ini/a/ve Università della Svizzera italiana Scuola universitaria professionale della Svizzera italiana IDSIA Istituto Dalle Molle di studi sull’intelligenza artificiale The Swiss AI Lab IDSIA (Istituto Dalle Molle di Studi sull'Intelligenza Artificiale) is a non-profit oriented research institute for artificial intelligence, affiliated with both the Faculty of Informatics of the Università della Svizzera Italiana and the Department of Innovative Technologies of SUPSI, the University of Applied Sciences of Southern Switzerland. We focus on machine learning (artificial neural networks, reinforcement learning), optimal universal artificial intelligence and optimal rational agents, operations research, complexity theory, and robotics. IDSIA is situated near Lugano, a lakeside city in the Italian-speaking canton of Ticino, a region of Switzerland well known for its warm climate and outstanding scenery.
  • 4. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Technology To evaluate a portfolio of NPL means to quantify the prediction of the cash flow(forecast collection). We can identify three main phases: Acquisition: for estimating the cash flows from a portfolio of loans to determine the purchase price. Management: Prediction of the future collections of the entire portfolio and/or loan by loan. Determination of the best action to recover the debt (phone collection, exactions, etc.): scenario analysis. Assignment: selection of the borrowers particularly problematic in order to sell them to third parties. In general it is not possible to precisely determine the value of a specific npl and therefore the portfolio, but you can only give probabilistic assessments of trying to frame the particular debtor in a class of risk. For this reason, in the three phases mentioned above we talk about estimation and prediction because of the fact that information that are available and uncertainty, do not allow to exactly determine the value of a loan or a borrower but only to give an expected value. Uncertainty that is normally present in the enhancement of receivables in dispute was recently added to the uncertainty arising from economic crisis that introduced further variability and therefore made unreliable the previous methods of credit evaluation.
  • 5. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Technology The new method uses the informations available on the nature of the loan and of the borrower (typically collected during the due dilgience) to learn the behavior (model) of sundry borrowers as well as statistical information, even dynamic (changing over time) gathered during the activity of management of portfolios. We can also add informations about the liquidity of the borrower (when available), the ability of pressure on him (leverage, eg. guarantees), or information about external factors such as macro-economic (GDP, unemployment rate, etc.), to improve the accuracy of the estimate / forecast taking into account the general economy. The algorithm that we have developed allows for reliable predictions even on recent portfolios (2010-2012), in which the algorithms developed before the economic crisis estimate too optimistic (i.e. overestimate the percentage of collections). To implement these models we used statistical techniques and algorithms of the most advanced (which in particular allow to make reliable predictions in conditions of strong uncertainty http: //ipg.idsia.ch/) developed by IDSIA over the past 20 years.
  • 6. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Evalua/on sampling Consider the case of an actual portfolio of unsecured loans that has to be acquired by a investor. Suppose that investor has the historical collections of the portfolios currently under management of which are known the following features: Date of default Date of beginning of the legal procedure, if any Geographical attribute for the borrower (province, region, nation) Private/Company Availability of borrower City class (size in inhabitants of the town) Socio-economic classification by statistical research center (ISTAT) Phase (still in progress, with enclosed court, judicial closed etc.). Type of loan/borrower (e.g. classification management .: small - medium - big) Age of the borrower Ø GBV or gross book value Ø Income This information are the INPUT of "training" of our system, which is then applied to the NPL portfolio that has to be valued. Note: Each servicer or investor in NPL has these or similar information regarding its historical activities so UTool is then automatically and implicitly customized for each client.
  • 7. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Evalua/on sampling Suppose that we want to evaluate a portfolio that does not contain all but only some of this information: √ Date of default Date of beginning of the legal procedure, if any √ Geographical attribute for the borrower (province, region, nation) √ Private/Company Availability of borrower √ City class (size in inhabitants of the town) √ Socio-economic classification by statistical research center (ISTAT) √ Phase (still in progress, with enclosed court, judicial closed etc.). √ Type of loan/borrower (e.g. classification management .: small - medium - big) Age of the borrower à GBV or gross book value à Income: this variable becomes the OUTPUT of our prediction on credit recovery
  • 8. PREVISIONI DI INCASSO NEL SETTORE NPL Evalua/on sampling: a back test To confirm the validity of our approach we performed a series of calculations based on data from the past to obtain testable predictions. Below are the results for a portfolio of 5,000 loans with a series of historical data for 20,000 borrowers. GBV Pedicted income Pred. Inc Vs GBV Real income Real Inc. Vs GBV Delta % 312.538.905,06 28.287.401,20 9,05% 30.090.831,50 9,63% 0,58% QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch
  • 9. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch How to use UTool The Utool system can be proivded to our customer as a product or as a service:
  • 10. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Output example Here below you can find an example of the output of UTool in CSV file format: id Worst Average Best Rank Info Rank 1 2.464,37 7 .659,13 35.736,88 168 34 2 23,45 73,45 333,57 247 136 3 299,65 926,22 4.318,08 221 91 4 1,21 6,20 16,72 256 173 5 23,45 73,45 333,57 247 136 6 334,00 910,22 4.353,53 220 90 7 0,03 0,10 0,40 273 253 8 2.245,22 5 .416,18 33.913,13 168 34 9 0,02 0,06 0,38 273 253 16 1.137,27 5 .115,97 41.366,87 17 257 17 2.245,22 5 .416,18 33.913,13 168 34 18 260,38 736,64 3.667,77 221 91 Ø Where each line is a loan or a borrower: Ø “ID” is the NDG of the loan/borrower Ø “Worst” is the prudential value of the prediction of the income Ø “Average” is the correct estimation … Ø “Best” is the aggressive value … Ø “Rank” : if higher it means that the borrower has a good attitude to re-pay its debt Ø “Info Rank” : if higher, more information are needed to perform a better prediction à optimal for sampling for due-diligence
  • 11. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Group Overview QBT Finance Financial Solu@on QBT NLP Natural Language Processing Page 11 QBT Sagl Founded in 2008 in Chiasso QBT SoHware SoGware Development
  • 12. PREVISIONI DI INCASSO NEL SETTORE NPL Ø QBT stands for Quantum Bit Technology: we promote the idea of a Company opera@ng in the QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch field of applied science. Ø Established in year 2008, QBT is ac@ve both in research and commercial projects Ø The mission of the Company is to develop algorithms and related soGware / hardware on behalf of our Customers or on our own for the projects in which we believe. Ø QBT offers three core services to financial and non financial company: • Natural Language Processing across different sectors (finance, law, human resources…): ü Seman@c Technology (Machine Learning) ü Web crawling (we customize web crawls to extract data from websites) ü Agent based models to reproduce in a laboratory a simula@on of social scenarios • Financial solu@ons (data warehouse, por]olio analysis, ra@ng, due diligence systems) especially for the NPL and Real Estate sectors • SoGware development from analysis to code-­‐wri@ng Ø More then 20% of profit invested in R&D Pa ge 12 Philosophy
  • 13. PREVISIONI DI INCASSO NEL SETTORE NPL Newsmark et 2012 2013 QBT Sagl – Via E. Bossi 4, 6830 Page 13 NRGLEX Chiasso – www.qbt.ch Services and products Time NPL Logistics Real Estate 2008 2009 Public Institution 2010 Software development per sector / product R&D activities NPL - IDSIA ABM - CNR NLP - CNR Sentiment Balanscehe et Rating Ontonix RAS Complexity UTOOL Oracolo Urbano HR Sentiment TODY 2014 NLP NLP - USI
  • 14. PREVISIONI DI INCASSO NEL SETTORE NPL Partners & Customers QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Page 14
  • 15. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl informs the addressees of this document that all the information contained therein are confidential and can not be (i) copied, (ii) disclosed to third parties and (iii) disclosed in any form, without the prior permission of QBT Sagl . This information can not have any contractual force because they are supplied only for commercial and promotional purposes relating shares of the fund to which they relate and can not, therefore, be used for other purposes. Any violation set forth above will be prosecuted according to law. QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Disclaimer Page 15
  • 16. PREVISIONI DI INCASSO NEL SETTORE NPL QBT Sagl – Via E. Bossi 4, 6830 Chiasso – www.qbt.ch Thank You QBT Sagl Via E.Bossi, 4 CH-­‐6830 Chiasso – Svizzera web: www.qbt.ch – email: info@qbt.ch Tel.: 0041 (0) 91.682.24.28 Fax: 0041 (0) 91.682.11.21 Contact Informa/on