The document discusses various "hacks" or ways to improve company culture through infrastructure, building empathy between departments, accommodating different working styles, using open source, metrics, and celebrating success. Some specific hacks mentioned are treating infrastructure as code, having developers participate in on-call rotations to better understand operations work, providing flexible working conditions like remote work and wifi, and measuring employee happiness through informal metrics. The overall message is that these types of cultural hacks can help align teams and processes while creating transparency, trust, and a closer connection between departments.

1. Company Culture
hacking for
competitive advantage
David Lutz
@dlutzy

2. Competitive advantage?
There’s more to company
culture than...

5. hack1
Infrastructure as code

6. "Infrastructure as code" is
pretty clear. Treat your
infrastructure as code.
Programmable. Testable.
Deployable. - lusis
Remove all that error-prone,
hand-crafted, manual, boring
old-school sysadmin stuff! - me

8. Infrastructure as code:
● Aligns Dev and Ops processes
● Builds transparency and
trust
● Brings Dev and Ops closer
together
Pull request for a firewall
change anyone?

9. hack2
Build
interdepartmental
empathy

10. So you want root access on production eh?

11. hack2.1 Build interdepartmental empathy
Induction for new starters

12. hack2.2 Build interdepartmental empathy
Cross Skilling

13. Sysadmin at the end of a week on call

14. hack2.3 Build interdepartmental empathy
Devs on call

15. Developer at the end of a week on call

16. hack2.4 Build interdepartmental empathy
Doublejacking with
Support

17. hack2.5 Build interdepartmental empathy
Embedded engineer

18. hack3
Extracurricular hacks

19. hack3.1 Extracurricular hacks
Food hack.
On Premises
barista?
Do you Eat lunch
together?

20. hack3.2 Extracurricular hacks
Company sports
So, how about that local sports team. Eh?

21. hack3.3 Extracurricular hacks
Company band

22. hack4
Hack days

25. hack5
Flexible working
conditions

26. hack5.1 Flexible working conditions
The 9-5 job is dead. Long
live flexible working
conditions.

27. Sysadmin on call at 9am standup

28. hack6
Accommodate people’s working
styles. Hack your seating.

29. hack6.1 Accommodate people's working styles
The Desktop is dead. Long live
the laptop.

30. hack6.2 Accommodate people's working styles
The wired LAN is dead. Long live
wifi.

31. hack7
Open Source is a
culture hack

32. hack8
Career development hack

33. hack9
Metrics hack

34. hack10
Measure happiness

35. Niko Niko Charts

36. More subtle ways of
measurement.
Who's wearing
the company
shirt?

37. hack11
Celebrate success
http://www.flickr.com/photos/h-k-d/3023061528/
via Allspaw :-)

38. hack12
Team structure hack

41. 1 Infrastructure as code hack
2 Build interdepartmental empathy
3 Extracurricular hacks
4 Hack days
5 Hack your working conditions
6 Accommodate different working styles
7 Open Source is a culture hack
8 Hack your career
9 Metrics hack
10 Measure happiness
11 Celebrate Success
12 Hack your team structure
Questions? Comments? @dlutzy