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THE IT COMMUNITY’s TAKE ON ARTIFICIAL INTELLIGENCE
OCTOBER 2017
METHODOLOGY & PARTICIPANTS
SURVEY - ORGANIZATIONS IN THE STUDY
This data was collected via 100 participants primarily based in North America. Below is the distribution of the
organizations by industry.
Powered by
TECHNOLOGY
BANKING
ENERGY, UTILITIES, MINING
ENGINEERING / CONSTRUCTION
HEALTHCARE
INDUSTRIAL MANUFACTURING
FINANCIAL SERVICES
RETAIL & CONSUMER
CHEMICALS
TELECOMMUNICATIONS
INSURANCE
HOSPITALITY
AUTOMOTIVE
OTHER 9%
1%
1%
1%
8%
2%
2%
6%
5%
6%
10%
1%
5%
43%
RESULTS
YES
NO
DISCRENTIONARY BUDGET
UNSURE 0%
11%
64%
25%
PULSE 1 - CHOOSE ONE
HAVE YOU BUDGETED FOR A.I. PROECTS IN 2017?
Powered by
PULSE 2- CHOOSE ONE
WHAT BEST DESCRIBES YOUR ORGANIZATION'S VIEW OF AI WITH RESPECT TO BUSINESS PROCESSES?
Powered by
62% - HIGHLY IMPORTANT AND WE ARE INCREASING OUR INVESTMENT IN AI TECHNOLOGY
9% - AI TECHNOLOGY IS STILL SOME WAY FROM HAVING A MAJOR IMPACT ON OUR ORGANIZATION
1% - OTHER
28% - IMPORTANT, BUT WE ARE STILL MULLING HOW TO APPLY AI WITHIN OUR ORGANIZATION
PULSE 3 - CHOOSE ONE
WHAT IS YOUR CURRENT LEVEL OF INVESTMENT IN EMERGING TECHNOLOGIES (IOT, ML/AI ETC.)? (1
IS HIGHEST, 5 IS LOWEST).
Powered by
1
2
3
4
5 17%
23%
20%
26%
14%
PULSE 4 - CHOOSE ONE
WHICH TECHNOLOGIES DO YOU THINK HAVE MOST POTENTIAL FOR SOCIAL GOOD?
Powered by
INTERNET of THINGS
BIG DATA/ML
DRONES
MOBILE
ARTIFICIAL INTELLIGENCE
OTHER 25%
0%
38%
13%
25%
0%
PULSE 5- CHOOSE ONE
WHAT IS YOUR PLAN FOR API.AI IN THE NEAR FUTURE?
Powered by
PLAN TO USE IT
CONSIDERING IT
NO PLANS
UNSURE 0%
0%
75%
25%
PULSE 6- CHOOSE ONE
WHAT IS YOUR LEVEL OF FAMILIARITY WITH API.AI?
Powered by
USED IT PROFESSIONALLY
USED IT ON PERSONAL PROJECT
NEVER USED IT 0%
75%
25%
PULSE 7- CHOOSE ONE
DO YOU BELIEVE AI WILL HAVE REPLACED SOME JOBS BY 2020?
Powered by
YES
NO
UNSURE 31%
15%
54%
PULSE 8- CHOOSE ONE
DO YOU BELIEVE AI WILL HAVE UNINTENDED,NEGATIVE CONSEQUENCES?
Powered by
YES
NO
UNSURE 17%
17%
67%
PULSE 9- CHOOSE ONE
WHEN YOU USE ONLINE CHAT FOR CUSTOMER SERVICE, WHICH DO YOU TYPICALLY PREFER TO CHAT WITH?
Powered by
PERSON
AI ROBOT
NO PREFERENCE 20%
40%
40%
ABOUT
ABOUT PULSE Q&A
Pulse is a decision engine for data-driven executives. With a community of over 2,000 CIOs, CTOs, and other IT
decision makers, users learn from each other rather than relying on traditional research reports, analysts, and firms.
Join us at www.pulse.qa.
www.pulse.qa Pulse Q&A Inc.

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The IT community's take on Artificial Intelligence

  • 1. THE IT COMMUNITY’s TAKE ON ARTIFICIAL INTELLIGENCE OCTOBER 2017
  • 3. SURVEY - ORGANIZATIONS IN THE STUDY This data was collected via 100 participants primarily based in North America. Below is the distribution of the organizations by industry. Powered by TECHNOLOGY BANKING ENERGY, UTILITIES, MINING ENGINEERING / CONSTRUCTION HEALTHCARE INDUSTRIAL MANUFACTURING FINANCIAL SERVICES RETAIL & CONSUMER CHEMICALS TELECOMMUNICATIONS INSURANCE HOSPITALITY AUTOMOTIVE OTHER 9% 1% 1% 1% 8% 2% 2% 6% 5% 6% 10% 1% 5% 43%
  • 5. YES NO DISCRENTIONARY BUDGET UNSURE 0% 11% 64% 25% PULSE 1 - CHOOSE ONE HAVE YOU BUDGETED FOR A.I. PROECTS IN 2017? Powered by
  • 6. PULSE 2- CHOOSE ONE WHAT BEST DESCRIBES YOUR ORGANIZATION'S VIEW OF AI WITH RESPECT TO BUSINESS PROCESSES? Powered by 62% - HIGHLY IMPORTANT AND WE ARE INCREASING OUR INVESTMENT IN AI TECHNOLOGY 9% - AI TECHNOLOGY IS STILL SOME WAY FROM HAVING A MAJOR IMPACT ON OUR ORGANIZATION 1% - OTHER 28% - IMPORTANT, BUT WE ARE STILL MULLING HOW TO APPLY AI WITHIN OUR ORGANIZATION
  • 7. PULSE 3 - CHOOSE ONE WHAT IS YOUR CURRENT LEVEL OF INVESTMENT IN EMERGING TECHNOLOGIES (IOT, ML/AI ETC.)? (1 IS HIGHEST, 5 IS LOWEST). Powered by 1 2 3 4 5 17% 23% 20% 26% 14%
  • 8. PULSE 4 - CHOOSE ONE WHICH TECHNOLOGIES DO YOU THINK HAVE MOST POTENTIAL FOR SOCIAL GOOD? Powered by INTERNET of THINGS BIG DATA/ML DRONES MOBILE ARTIFICIAL INTELLIGENCE OTHER 25% 0% 38% 13% 25% 0%
  • 9. PULSE 5- CHOOSE ONE WHAT IS YOUR PLAN FOR API.AI IN THE NEAR FUTURE? Powered by PLAN TO USE IT CONSIDERING IT NO PLANS UNSURE 0% 0% 75% 25%
  • 10. PULSE 6- CHOOSE ONE WHAT IS YOUR LEVEL OF FAMILIARITY WITH API.AI? Powered by USED IT PROFESSIONALLY USED IT ON PERSONAL PROJECT NEVER USED IT 0% 75% 25%
  • 11. PULSE 7- CHOOSE ONE DO YOU BELIEVE AI WILL HAVE REPLACED SOME JOBS BY 2020? Powered by YES NO UNSURE 31% 15% 54%
  • 12. PULSE 8- CHOOSE ONE DO YOU BELIEVE AI WILL HAVE UNINTENDED,NEGATIVE CONSEQUENCES? Powered by YES NO UNSURE 17% 17% 67%
  • 13. PULSE 9- CHOOSE ONE WHEN YOU USE ONLINE CHAT FOR CUSTOMER SERVICE, WHICH DO YOU TYPICALLY PREFER TO CHAT WITH? Powered by PERSON AI ROBOT NO PREFERENCE 20% 40% 40%
  • 14. ABOUT
  • 15. ABOUT PULSE Q&A Pulse is a decision engine for data-driven executives. With a community of over 2,000 CIOs, CTOs, and other IT decision makers, users learn from each other rather than relying on traditional research reports, analysts, and firms. Join us at www.pulse.qa. www.pulse.qa Pulse Q&A Inc.