negotiation skills and effective communication

1. A01451128
MOOC: Negotiation Skills and Effective Communication
The Negotiation Game
Name and description of the program (to whom is intended for, profile of the participant, main
challenges, general objective of the program, program duration, etc.).
 Name of the program: The Monopoly of Negotiation
 Profile of participants: High level executives and people who want to improve their
negotiation skills in the international business world
o The players: This team will attempt to negotiate prices in properties and get the
lowest prices
o The bankers: This team will negotiate to get the highest price possible
 Main Challenges: Use soft skills to achieve the goal of each round and get the lowest
prices
 General Objectives: By the end, each player should be able to cooperate, be patient and
open minded, strategic and be able to debate their points of view and interest without
getting aggressive.
 Program Duration: 6 hours (3 hours, 1 hours break, 2 hours)
Define the topic list of your program and the objectives of each topic.
 Emotional Intelligence (understanding my feelings and other’s feelings)
 How to avoid negative attitudes
 Managing conflict
 Cultural differentiation (Focused on Asia Pacific)
 Non-verbal communication

2.  Perception vs Intention
Explain how you will manage the specific needs of the language for the cultural factor.
 A basic technicality language course will be imparted, where executives will review and
learn important terms
 Prohibited words and vocabulary will be talked about to avoid offending people
 Non-verbal actions will be reviewed to understand how to better approach people
Explain how you will manage the specific needs of the time to set agreements.
 Emphasis on how setting time limits is important to not drag out a negotiation for too
long.
 During the game negotiations will be 20 min max
Explain generally the dynamic of the program of the ways to participate, explain the topics, the
application, etc.
 Each topic will be reviewed before playing a round of the game
 People can participate by sharing their personal anecdotes
 The game will be played twice, so each team gets to be players and bankers
o Players will be given a specific amount of money and a back story
o Bankers will be instructed to get the most amount of money possible
 Each topic will be reflected on each round and players of the game will need to
demonstrate knowledge of the topics in their actions
 The game will be played in English to reinforce the technical language