The slide includes : 1.Introduction of communication 2.Types of communication 3.Type in Business 4.Non verbal communication 5.It's types, importance, history,cons and so on about the non verbal communication.

1. “YESTERDAY NEVER EXISTS, TODAY IS
THE ULTIMATE TRUTH TOMORROW IS
NOT TRULY SET”
STR

3. COMMUNICATION ???

4. COMMUNICATION
“THE EXCHANGING OF INFORMATION BY
SPEAKING, WRITING OR USING OTHER MEDIUM IS
COMMUNICATION”
“TWO-WAY PROCESS OF REACHING MUTUAL
UNDERSTANDING IN WHICH PARTICIPANTS NOT
ONLY EXCHANGE INFORMATION, NEWS, IDEAS AND
FEELINGS BUT ALSO CREATE AND SHARE
MEANING”
Oxford Dictionary
Business dictionary

5. TYPES OF COMMUNICATION
1.VERBAL COMMUNICATION: INVOLVES
SPEAKING
2.WRITTEN COMMUNICATION: IN THE FORM OF
MESSAGES
3. NON- VERBAL COMMUNICATION: …………………;

6. TYPES OF COMMUNICATION IN BUSINESS
DOWNWARD COMMUNICATION
UPWARD COMMUNICATION
LATERAL COMMUNICATION
DIAGONAL COMMUNICATION

7. NON VERBAL

8. NON VERBAL COMMUNICATION•COMMUNICATION WITHOUT WORDS OR SOUND
•INCLUDES APPARENT BEHAVIORS SUCH AS
FACIAL EXPRESSIONS, EYES MOVEMENTS, BODY
POSTURE …
•ONLY A SMALL PERCENTAGE OF THE BRAIN
PROCESSES VERBAL COMMUNICATION.
•AS INFANTS, NON VERBAL COMMUNICATION IS
LEARNED FROM SOCIAL-EMOTIONAL
COMMUNICATION, MAKING THE FACE RATHER
THAN VOICE THE DOMINANT COMMUNICATION
CHANNEL.

9. HISTORY OF NON VERBAL COMMUNICATION
•INTRODUCED BEFORE 1800S
•SCIENTIFIC RESEARCH ON NON- VERBAL
COMMUNICATION AND BEHAVIOR WAS STARTED
IN 1872 WITH PUBLICATION OF CHARLES
DARWIN'S BOOK “THE EXPRESSION OF THE
EMOTION IN MAN AND ANIMALS”

10. HISTORY
•HE ARGUED THAT ALL MAMMALS SHOWS
EMOTION THROUGH FACIAL EXPRESSION
•BIRDWHISTELL-RESEARCHER ARGUED HUMAN CAN
MAKE AND RECOGNIZE AROUND 250,000 FACIAL
EXPRESSION

11. TYPES OF NON VERBAL COMMUNICATIONS
1.FACIAL EXPRESSION :
THE LOOK ON A PERSON'S FACE IS OFTEN THE FIRST THING WE SEE,
FIRST THING WE SEE, EVEN BEFORE WE HEAR WHAT THEY HAVE
WHAT THEY HAVE TO SAY.
THE FACIAL EXPRESSIONS FOR HAPPINESS, SADNESS, ANGER, AND

13. 2. GESTURE•DELIBERATE MOVEMENTS
AND SIGNALS ARE AN
IMPORTANT WAY TO
COMMUNICATE MEANING
WITHOUT WORDS
•COMMON GESTURES INCLUD
E WAVING, POINTING, USING
FINGERS, BODY
LANGUAGE ETC..

14. 3.EYE GAZE
REFERS TO THE WAYS IN WHICH PEOPLE
AND OTHER ANIMALS COMMUNICATE AND
INTERACT VIA THE SENSE OF TOUCH.
4. HAPTICS
THE EYES PLAY AN IMPORTANT ROLE IN
NONVERBAL COMMUNICATION LOOKING,
STARING AND BLINKING ARE IMPORTANT
NONVERBAL BEHAVIORS.

15. IMPORTANCE
•CONVEY EMPATHY AND EMOTIONS
USED TO SHOW EMOTIONS LIKE HAPPINESS,
ANGER, SADNESS, INTEREST, CURIOSITY,
HURT, ANNOYANCE, ANXIETY,
EMBARRASSMENT, PLEASURE, HOPE.
•PROPER OR TRUE INTERPRETATION
NOTICING AND INTERPRETING NON VERBAL
COMMUNICATION PROPERLY GIVES YOU AN
ADVANTAGE

16. •INSTINCTIVE NATURE
AS NON-VERBAL COMMUNICATION IS BASED ON INSTINCT
MOSTLY, PEOPLE SPEAK TRUTH. LIKE CRYING OR LAUGHING
•WORKPLACE EFFICIENCY. IT CAN ALSO HELP IN INTERVIEWS
AND BUSINESSES. MANY OTHER PROFESSIONS LIKE
TEACHERS, JOURNALISTS, LAWYERS, DOCTORS, ETC.
NEED TO COMMUNICATE IN REGULAR BASIS. IF THEIR
NON-VERBAL COMMUNICATION IS NOT UP TO THE
MARK, THEN THEIR WORK WILL SUFFER.

17. CONS OF NON VERBAL COMMUNICATION
•VAGUE AND IMPRECISE
NO DICTIONARY CAN ACCURATELY CLASSIFY THEM.
THEIR MEANING VARIES NOT ONLY BY CULTURE AND
CONTEXT BUT BY DEGREE OF INTENSION.
•CONTINUOUS
IT IS POSSIBLE TO STOP TALKING IN VERBAL
COMMUNICATION, BUT IT IS GENERALLY NOT POSSIBLE
NONVERBAL CLUES

18. •LONG CONVERSATIONS ARE NOT POSSIBLE
IN NON-VERBAL COMMUNICATION, LONG CONVERSATION
AND NECESSARY EXPLANATIONS ARE NOT POSSIBLE.
NO PARTY CAN DISCUSS THE PARTICULAR ISSUES OF
THE MESSAGES.
•DIFFICULT TO UNDERSTAND
SINCE IT USES GESTURES, FACIAL EXPRESSIONS EYE
CONTACT, TOUCH ETC., FOR COMMUNICATING WITH
OTHERS WHICH MAY NOT BE UNDERSTANDABLE FOR
THE SIMPLE PEOPLE.

19. NON VERBAL COMMUNICATION AROUND
THE WORLD

20. NON VERBAL COMMUNICATION AROUND
THE WORLD
IN EUROPEAN COUNTRIES AND US EYE CONTACT IS POLITE AND SHOWS
ATTENTIVENESS,
IN AFRICA TOUCH IS IN THE MANNERS RULE BOOK IF YOU DO NOT TOUCH WHILE
INTERACTING IT IS PERCEIVED AS A RUDE,
IN MOST ASIAN COUNTRIES FACIAL EXPRESSION ARE SUPPRESSED AND IN SPANISH
IT IS EXAGGERATE WHILE SPEAKING,
POINTING IS DIFFERENT FROM COUNTRIES TO COUNTRIES.

21. CONCLUSION
THE EXCHANGING OF INFORMATION BY SPEAKING,
WRITING OR USING OTHER MEDIUM IS
COMMUNICATION
TYPES OF COMMUNICATION.
COMMUNICATION WITHOUT WORDS OR SOUND IS
NON VERBAL COMMUNICATION
TYPES OF NON VERBAL COMMUNICATION
IMPORTANCE OF NON VERBAL COMMUNICATION
CONS OF NON VERBAL COMMUNICATION

22. ANY QUESTIONS?