A web platform which facilitates receiving and processing complaints from citizens. Here is the pitch of the solution. Team Members: -Praneeth Nilanga Peiris -Prabhani ThembiliyaGodage -Milindu Sanoj Kumarage -Dhanushka Chandana -Dinuka Wanasinghe -Raveen Harith Perera -Tharindu Ranathunga -Ayantha Randika

1. hexmatter + Rush
C Rights Now:
Receiving and processing complaints from citizens.
Rights Now: Receiving and processing complaints from citizens.

2. රතුපස්වල

3. “Sri Lanka Citizen often don’t complain their problems
to the authorities due to lack of access to institutions.”
“I’m not powerful enough to stand against”
“It could backfire on me”
“I can’t go to police, I don’t have time”
“I don't have back up to push this through”
The Problem

4. ● A public forum to post
your complaints.
● Moderated by
“Samabima”
Group of lawyers and journalists.
● Verified by other members
●Backed up by lawyers,
journalists etc.
●Guaranteed protection
for source/witness
.lk
Our Solution

5. Target Audience
General Public

6. 1. Radio Program - avg 1.048 million listeners
(LMRB Report, 2014)
1. News Magazine - 4000 subscribers
1. website - avg 250 visitors per day.
1. Strong network of Civil Society organisations,
Trade unions, Student unions, Lawyers,
journalists, professionals and Artists
How we reach them
Samabima

7. The Impact
+

8. The Uniqueness

9. The innovativeness
SMS
Developer API
Website
Smart Phone App

10. The innovativeness
● Bridge the general public with authorities
● Voting mechanism for posts & responses
● Reputation schema for users & organizations

11. Sustainability
● Score-based reputation model for users and organization
○ users, lawyers, organizations
● A large collection of verified data on public concerns
○ For analytical purposes.
● Analytical tools for organizations
○ To visualize stats of posts towards them
● Deploy as a standalone system within organizations
○ Complaints
○ Customer feedback

12. Demo
.lk

16. User Profile

17. Analytics

18. Moderator Panel

19. Thank You!
Any Questions ?

20. How secure our data is ?
Two level of data storage
External level
Grabs and distributes data
Cleans up frequently
Internal Level
Stores the data
Can only be accessed via an encrypted channel