The document provides a diagram showing the key components of a customer relationship management (CRM) system organized into a flow chart. It includes functions such as collections, marketing, prospecting, qualifying, design, engineering, specifying, proposing, quoting, negotiating, closing orders, processing, defining expectations, delivering on expectations, and providing support. The diagram is intended to help users understand the CRM process and bring their presentations to life. All elements of the diagram can be edited using PowerPoint.

1. Customer Relationship Management - Style 1
Collections Marketing
Receivables Prospecting Web
Qualify
Support
Design
Engineer
Specify
Customer Relationship Management
Deliver on Propose
Expectations Quote
Define Negotiate
Expectations Close Order
Process
Your Logo

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3. Customer Relationship Management - Style 1
Marketing
Prospecting Web
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• Your Text Goes here
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Customer Relationship Management • Capture your
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4. Customer Relationship Management - Style 1
Qualify
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5. Customer Relationship Management - Style 1
Design
Engineer
Text Here
Specify
• Your Text Goes here
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Customer Relationship Management • Capture your
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6. Customer Relationship Management - Style 1
Text Here
• Your Text Goes here
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awesome diagram
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Customer Relationship Management • Capture your
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Propose • Your Text Goes here
Quote
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7. Customer Relationship Management - Style 1
Text Here
• Your Text Goes here
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awesome diagram
• Bring your
presentation to life
Customer Relationship Management • Capture your
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• Your Text Goes here
Negotiate
Your Logo

8. Customer Relationship Management - Style 1
Text Here
• Your Text Goes here
• Download this
awesome diagram
• Bring your
presentation to life
Customer Relationship Management • Capture your
audience’s attention
• All images are 100%
editable in
powerpoint
• Your Text Goes here
Close Order
Process
Your Logo

9. Customer Relationship Management - Style 1
Text Here
• Your Text Goes here
• Download this
awesome diagram
• Bring your
presentation to life
Customer Relationship Management • Capture your
audience’s attention
• All images are 100%
editable in
powerpoint
• Your Text Goes here
Define
Expectations
Your Logo

10. Customer Relationship Management - Style 1
Deliver on
Expectations Text Here
• Your Text Goes here
• Download this
awesome diagram
• Bring your
presentation to life
Customer Relationship Management • Capture your
audience’s attention
• All images are 100%
editable in
powerpoint
• Your Text Goes here
Your Logo

11. Customer Relationship Management - Style 1
Support
Text Here
• Your Text Goes here
• Download this
awesome diagram
• Bring your
presentation to life
Customer Relationship Management • Capture your
audience’s attention
• All images are 100%
editable in
powerpoint
• Your Text Goes here
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12. Customer Relationship Management - Style 1
Collections
Receivables
Text Here
• Your Text Goes here
• Download this
awesome diagram
• Bring your
presentation to life
Customer Relationship Management • Capture your
audience’s attention
• All images are 100%
editable in
powerpoint
• Your Text Goes here
Your Logo

13. All images are 100% editable in Powerpoint
“Change color, size and orientation of any icon to your liking”

14. Ungrouping the object
2
1
3
1. Right click the object.
2. Choose Group and then Ungroup.
3. Click beside the object and drag the arrow over it.

15. Edit Color
2 3
1
1. Select the shape to change the color and Right click the object( click any object which you
want to change color)
2. Choose Format Shape in the dialog box.
3. Choose “Fill” in the Format Shape box then “Solid” or “Gradient” depending on the
appearance of the object. Change colour as shown in the picture.