2. Table of Contents
• Deep Dive 1 – Chargeback basics
• Deep Dive 2 – Translating Objectives into a Strategy
• Deep Dive 3 – Working with Visa and MasterCard
• Deep Dive 4 – High risk, high reward merchant segments
• Deep Dive 5 – Working with your Marketing Dept.
• Deep Dive 6 – Other best practices
• Conclusions
• Appendix
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3. Contact Information
Philip J. Philliou
philip@philliouselwanes.com
(212) 521-4442
About Philliou Selwanes Partners (PSP) and Payments Deep Dive™
PSP is a New York City-based consulting and advisory firm focused on the
financial services industry. The firm is a leader in developing new products and
payment related strategies for banks, payment networks, and retailers
worldwide. For more information, visit www.philliouselwanes.com.
Payments Deep Dive specializes in on-premises work sessions about the
payment industry. To learn more about Payments Deep Dive, go to
www.paymentsdeepdive.com or call 212.521.4442 or e-mail us at
info@paymentsdeepdive.com.
Proprietary & Confidential Philliou Selwanes Partners