1. Paula Dean Knight
3559 Shelby Road
Madison, Virginia 22727
540.718.5719
pntknight@gmail.com
Senior Business Analyst and manager with experience in strategic thinking, eliciting requirements, managing others, creating
documentation, project management and agile methodologies.
SUMMARY
Flexible and organized professional with diversified skillset that include technology, education, and collaboration. Exhibits strong
verbal, listening and written skills to comfortably interact and establish rapport with all levels of organizations and public. Adept at
prioritizing and completing tasks in a timely manner while maintaining attention to detail. Self-directed in project management;
exhibits the ability to learn and adapt quickly in a dynamic environment. Designs and plans instruction that is differentiated based on
students’ needs and abilities.
SKILLS
• Certified ScrumMaster /Agile Coach • Strong analytical skills using math background.
• Structured Query Language (SQL) • Proficient in MS Excel, Word, and Outlook.
• Advanced JIRA & Confluence knowledge • Motivational, problem-solving and multi-tasking skills.
• SDLC-Software Development Life Cycle • Ability to differentiate lessons dependent on the student.
• Hold a Virginia teaching license in Secondary
Mathematics.
• Proficient in ActivInspire software using the Promethean Board and
Smart Board
• Process Improvement/Coaching/Mentoring • Content Loading and XML experience
WORK EXPERIENCE
August 2012 – Present: Senior Business Analyst/ScrumMaster and Manager
Silverchair Information Systems
Responsibilities:
 Requirements eliciting and documentation
 Define business rules
 Collaboration with software designers and software developers
 Collaborate with a team of software developers, designers, and quality assurance professionals (product managers,
product strategists) to meet product development objectives and deadlines
 Served as ScrumMaster within the Agile methodology
 Identified and solved inefficiencies and weaknesses during a project’s life cycle and sprint
 Built a non-agile team up to a very efficient self-organized agile team by motivation and instilling accountability using
agile methodologies
2003 – 2012: Mathematics Teacher
Madison County High School, Albemarle County High School, Eastern View High School
Classes Taught: Introduction to Engineering and Design, Algebra I, Algebra II, Geometry
Technology: ELMO, Promethean ActivBoard, ActivTemplate, ActivExpressions, SmartBoard, TI Graphing calculators
Responsibilities: Development of unit-based projects, classroom management, collaboration with staff and parents, maintenance of
student grades
EDUCATION
2003 James Madison University
Integrated Science & Technology with Concentration in Health Systems, Bachelors Degree
Harrisonburg, VA

2. PROFESSIONAL DEVELOPMENT
 Certified ScrumMaster  Introduction to SQL
 EDUSTAT  Design Effective Math Lessons
 Child Abuse Training  Promethean Development
 CAI Staff Development
Extracurricular Activities
Madison County High 2004-2007: Assistant Varsity Softball Coach, Head Varsity Volleyball Coach, Junior Class sponsor (Held
class meetings, planned Junior/Senior prom and raised money to support the class and prom).
Albemarle County High 2007: Assistant Junior Varsity Volleyball Coach