SlideShare a Scribd company logo
1 of 1
What my customerssay….
“Paul takesaccountabilityforall Vodafoneissuesnotjusthisarea.A rare skill indeliveringbadnews,
Paul has no problemfacingintodifficultconversations;thiscannotbe saidfor a lotof people.Paul is
full of energy,drive andpassionathisbest.He certainlyleadsbyexample. –Martyn Cranwell,Head
of VendorManagement, Marks & SpencerPLC
“Paul’sforwardplanningability.Seekingoutinnovativesolutionsthatmayhave benefitanddeliver
bettervalue formoney,butonlyofferwhentheyare provenandavailable”–Paul Beaton, Group
CIO, Inchcape PLC
“Paul is a goodcommunicator,he isproactive indealingwithpotential issues,andisnotafraidof
deliveringordiscussing“badnews”,somethingothersshyawayfrom.Byhavingthisapproach he
bringsothersonside,andpeople will offerhelpandassistance evenif the issueispurelywithinthe
C&W camp” – David Tomling,Head of Retail Implementation,Marks & SpencerPLC
“Paul is an outstandingAccountManagerinmy view. Hisknowledge of Telecomsisexcellentwhich
enableshimtodiscusstechnical issuesaswell ascommercial issues; hispersonalityclearlystands
out inthe crowd; he has a sense of presence,he isalwaysextremelywell turnedoutandalways
looksthe true professional.” - Neil Evans, Head of Service. Vodafone

More Related Content

Viewers also liked

20161124小放 普賢行 李明哲編著
20161124小放 普賢行 李明哲編著20161124小放 普賢行 李明哲編著
20161124小放 普賢行 李明哲編著明哲 李
 
Ruta por el interior del macizo kárstico del miera 4 3-13
Ruta por el interior del macizo kárstico del miera 4 3-13Ruta por el interior del macizo kárstico del miera 4 3-13
Ruta por el interior del macizo kárstico del miera 4 3-13myenglishcorner
 
2016 learning shop-course_schedule_jan-march
2016 learning shop-course_schedule_jan-march2016 learning shop-course_schedule_jan-march
2016 learning shop-course_schedule_jan-marchMariya Ponomareva
 
Déficit de Infraestructura y Servicios: Nuevo régimen de Inversiones Cofinanc...
Déficit de Infraestructura y Servicios: Nuevo régimen de Inversiones Cofinanc...Déficit de Infraestructura y Servicios: Nuevo régimen de Inversiones Cofinanc...
Déficit de Infraestructura y Servicios: Nuevo régimen de Inversiones Cofinanc...Gobernaphenom
 
Breuken zijn zo moeilijk !
Breuken zijn zo moeilijk !Breuken zijn zo moeilijk !
Breuken zijn zo moeilijk !digitalfinch
 
The challenge of reintegrating expatriate talent
The challenge of reintegrating expatriate talentThe challenge of reintegrating expatriate talent
The challenge of reintegrating expatriate talentjamiepage
 
Finalistas del II Certamen de Microrrelatos de Terror del Museo del Romanticismo
Finalistas del II Certamen de Microrrelatos de Terror del Museo del RomanticismoFinalistas del II Certamen de Microrrelatos de Terror del Museo del Romanticismo
Finalistas del II Certamen de Microrrelatos de Terror del Museo del RomanticismoMuseo del Romanticismo
 

Viewers also liked (11)

Evelyn wilkinson image 12
Evelyn wilkinson image 12Evelyn wilkinson image 12
Evelyn wilkinson image 12
 
20161124小放 普賢行 李明哲編著
20161124小放 普賢行 李明哲編著20161124小放 普賢行 李明哲編著
20161124小放 普賢行 李明哲編著
 
Ruta por el interior del macizo kárstico del miera 4 3-13
Ruta por el interior del macizo kárstico del miera 4 3-13Ruta por el interior del macizo kárstico del miera 4 3-13
Ruta por el interior del macizo kárstico del miera 4 3-13
 
2016 learning shop-course_schedule_jan-march
2016 learning shop-course_schedule_jan-march2016 learning shop-course_schedule_jan-march
2016 learning shop-course_schedule_jan-march
 
Déficit de Infraestructura y Servicios: Nuevo régimen de Inversiones Cofinanc...
Déficit de Infraestructura y Servicios: Nuevo régimen de Inversiones Cofinanc...Déficit de Infraestructura y Servicios: Nuevo régimen de Inversiones Cofinanc...
Déficit de Infraestructura y Servicios: Nuevo régimen de Inversiones Cofinanc...
 
La web 2.0 y las Tic
La web 2.0 y las TicLa web 2.0 y las Tic
La web 2.0 y las Tic
 
3871778
38717783871778
3871778
 
Breuken zijn zo moeilijk !
Breuken zijn zo moeilijk !Breuken zijn zo moeilijk !
Breuken zijn zo moeilijk !
 
The challenge of reintegrating expatriate talent
The challenge of reintegrating expatriate talentThe challenge of reintegrating expatriate talent
The challenge of reintegrating expatriate talent
 
Finalistas del II Certamen de Microrrelatos de Terror del Museo del Romanticismo
Finalistas del II Certamen de Microrrelatos de Terror del Museo del RomanticismoFinalistas del II Certamen de Microrrelatos de Terror del Museo del Romanticismo
Finalistas del II Certamen de Microrrelatos de Terror del Museo del Romanticismo
 
Web logs and rss
Web logs and rssWeb logs and rss
Web logs and rss
 

Similar to Customer Feedback

Appointment Setting Best Practice
Appointment Setting Best PracticeAppointment Setting Best Practice
Appointment Setting Best PracticeHelen Barlow
 
The New Normal Intuit Small Business
The New Normal Intuit Small Business The New Normal Intuit Small Business
The New Normal Intuit Small Business Tatyana Kanzaveli
 
Paul D'Ambra - Written References
Paul D'Ambra - Written ReferencesPaul D'Ambra - Written References
Paul D'Ambra - Written ReferencesPaul D'Ambra
 
Rebalancing in the Age of Disequilibrium
Rebalancing in the Age of DisequilibriumRebalancing in the Age of Disequilibrium
Rebalancing in the Age of DisequilibriumWeber Shandwick
 
What Happens When Marketing And Advertising Collides With Pop Culture
What Happens When Marketing And Advertising Collides With Pop CultureWhat Happens When Marketing And Advertising Collides With Pop Culture
What Happens When Marketing And Advertising Collides With Pop CultureSteve Olenski
 
Raising Funds in Silicon Valley -- Startup Chile Feb 2015 Presentation
Raising Funds in Silicon Valley -- Startup Chile Feb 2015 PresentationRaising Funds in Silicon Valley -- Startup Chile Feb 2015 Presentation
Raising Funds in Silicon Valley -- Startup Chile Feb 2015 PresentationPeter Szymanski
 
Digital Briefing 2009, Branding 2.0
Digital Briefing 2009, Branding 2.0Digital Briefing 2009, Branding 2.0
Digital Briefing 2009, Branding 2.0e9carsch
 
Eating the big fish modern enterpreneurship - arise roby
Eating the big fish   modern enterpreneurship - arise robyEating the big fish   modern enterpreneurship - arise roby
Eating the big fish modern enterpreneurship - arise robyArise Roby
 
UE Startups -- 9 Factors in Raising Funding in Silicon Valley
UE Startups -- 9 Factors in Raising Funding in Silicon ValleyUE Startups -- 9 Factors in Raising Funding in Silicon Valley
UE Startups -- 9 Factors in Raising Funding in Silicon ValleyPeter Szymanski
 
Paul Cleverley - Reference BM
Paul Cleverley - Reference BMPaul Cleverley - Reference BM
Paul Cleverley - Reference BMPaul Cleverley
 
Ethics Girl March 2009
Ethics Girl   March 2009Ethics Girl   March 2009
Ethics Girl March 2009Janeherbert
 
Brand Resume - What Clients, Bosses and Peers say about me
Brand Resume - What Clients, Bosses and Peers say about meBrand Resume - What Clients, Bosses and Peers say about me
Brand Resume - What Clients, Bosses and Peers say about meJoe Dahlheimer
 
SIM Transform Talent Troubled Times 2015
SIM Transform Talent Troubled Times 2015 SIM Transform Talent Troubled Times 2015
SIM Transform Talent Troubled Times 2015 Dr Yvonne Sum, CSP
 
Call Waiting - Complete Article_9-2012 Leaders Edge
Call Waiting - Complete Article_9-2012 Leaders EdgeCall Waiting - Complete Article_9-2012 Leaders Edge
Call Waiting - Complete Article_9-2012 Leaders EdgeChrister B Jansson
 
12 Months of Learning from 12 Top B2B Marketers
12 Months of Learning from 12 Top B2B Marketers12 Months of Learning from 12 Top B2B Marketers
12 Months of Learning from 12 Top B2B MarketersCarla Johnson
 
Sun Emea Summit Slides 9.10.2006
Sun Emea Summit Slides   9.10.2006Sun Emea Summit Slides   9.10.2006
Sun Emea Summit Slides 9.10.2006Alan Mather
 
The Five Horsemen of Digital Disruption
The Five Horsemen of Digital DisruptionThe Five Horsemen of Digital Disruption
The Five Horsemen of Digital DisruptionPrecog Digital
 
The Five Horsemen of Digital Disruption
The Five Horsemen of Digital DisruptionThe Five Horsemen of Digital Disruption
The Five Horsemen of Digital DisruptionEric Weaver
 

Similar to Customer Feedback (20)

Appointment Setting Best Practice
Appointment Setting Best PracticeAppointment Setting Best Practice
Appointment Setting Best Practice
 
The New Normal Intuit Small Business
The New Normal Intuit Small Business The New Normal Intuit Small Business
The New Normal Intuit Small Business
 
Paul D'Ambra - Written References
Paul D'Ambra - Written ReferencesPaul D'Ambra - Written References
Paul D'Ambra - Written References
 
Why Some IT Consultants Fail
Why Some IT Consultants Fail Why Some IT Consultants Fail
Why Some IT Consultants Fail
 
Rebalancing in the Age of Disequilibrium
Rebalancing in the Age of DisequilibriumRebalancing in the Age of Disequilibrium
Rebalancing in the Age of Disequilibrium
 
What Happens When Marketing And Advertising Collides With Pop Culture
What Happens When Marketing And Advertising Collides With Pop CultureWhat Happens When Marketing And Advertising Collides With Pop Culture
What Happens When Marketing And Advertising Collides With Pop Culture
 
Raising Funds in Silicon Valley -- Startup Chile Feb 2015 Presentation
Raising Funds in Silicon Valley -- Startup Chile Feb 2015 PresentationRaising Funds in Silicon Valley -- Startup Chile Feb 2015 Presentation
Raising Funds in Silicon Valley -- Startup Chile Feb 2015 Presentation
 
Digital Briefing 2009, Branding 2.0
Digital Briefing 2009, Branding 2.0Digital Briefing 2009, Branding 2.0
Digital Briefing 2009, Branding 2.0
 
Eating the big fish modern enterpreneurship - arise roby
Eating the big fish   modern enterpreneurship - arise robyEating the big fish   modern enterpreneurship - arise roby
Eating the big fish modern enterpreneurship - arise roby
 
UE Startups -- 9 Factors in Raising Funding in Silicon Valley
UE Startups -- 9 Factors in Raising Funding in Silicon ValleyUE Startups -- 9 Factors in Raising Funding in Silicon Valley
UE Startups -- 9 Factors in Raising Funding in Silicon Valley
 
Paul Cleverley - Reference BM
Paul Cleverley - Reference BMPaul Cleverley - Reference BM
Paul Cleverley - Reference BM
 
Ethics Girl March 2009
Ethics Girl   March 2009Ethics Girl   March 2009
Ethics Girl March 2009
 
Brand Resume - What Clients, Bosses and Peers say about me
Brand Resume - What Clients, Bosses and Peers say about meBrand Resume - What Clients, Bosses and Peers say about me
Brand Resume - What Clients, Bosses and Peers say about me
 
SIM Transform Talent Troubled Times 2015
SIM Transform Talent Troubled Times 2015 SIM Transform Talent Troubled Times 2015
SIM Transform Talent Troubled Times 2015
 
Call Waiting - Complete Article_9-2012 Leaders Edge
Call Waiting - Complete Article_9-2012 Leaders EdgeCall Waiting - Complete Article_9-2012 Leaders Edge
Call Waiting - Complete Article_9-2012 Leaders Edge
 
12 Months of Learning from 12 Top B2B Marketers
12 Months of Learning from 12 Top B2B Marketers12 Months of Learning from 12 Top B2B Marketers
12 Months of Learning from 12 Top B2B Marketers
 
How to Build a 100M Business
How to Build a 100M BusinessHow to Build a 100M Business
How to Build a 100M Business
 
Sun Emea Summit Slides 9.10.2006
Sun Emea Summit Slides   9.10.2006Sun Emea Summit Slides   9.10.2006
Sun Emea Summit Slides 9.10.2006
 
The Five Horsemen of Digital Disruption
The Five Horsemen of Digital DisruptionThe Five Horsemen of Digital Disruption
The Five Horsemen of Digital Disruption
 
The Five Horsemen of Digital Disruption
The Five Horsemen of Digital DisruptionThe Five Horsemen of Digital Disruption
The Five Horsemen of Digital Disruption
 

Customer Feedback

  • 1. What my customerssay…. “Paul takesaccountabilityforall Vodafoneissuesnotjusthisarea.A rare skill indeliveringbadnews, Paul has no problemfacingintodifficultconversations;thiscannotbe saidfor a lotof people.Paul is full of energy,drive andpassionathisbest.He certainlyleadsbyexample. –Martyn Cranwell,Head of VendorManagement, Marks & SpencerPLC “Paul’sforwardplanningability.Seekingoutinnovativesolutionsthatmayhave benefitanddeliver bettervalue formoney,butonlyofferwhentheyare provenandavailable”–Paul Beaton, Group CIO, Inchcape PLC “Paul is a goodcommunicator,he isproactive indealingwithpotential issues,andisnotafraidof deliveringordiscussing“badnews”,somethingothersshyawayfrom.Byhavingthisapproach he bringsothersonside,andpeople will offerhelpandassistance evenif the issueispurelywithinthe C&W camp” – David Tomling,Head of Retail Implementation,Marks & SpencerPLC “Paul is an outstandingAccountManagerinmy view. Hisknowledge of Telecomsisexcellentwhich enableshimtodiscusstechnical issuesaswell ascommercial issues; hispersonalityclearlystands out inthe crowd; he has a sense of presence,he isalwaysextremelywell turnedoutandalways looksthe true professional.” - Neil Evans, Head of Service. Vodafone