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Advertising around
Culture
With an expanding global
market it is essential for
companies interested in
advertising to understand
cultural differences to
effectively advertise to
culturally different nations.
This informational
brochure will guide
venturing marketers into
the world of important
differences between two
major cultural classes.
Independent Culture
Independent cultures tend
to be associated with most
Western countries such as
the Americas and most
European countries. They
are given the term
independent because the
culture supports
uniqueness and
individuality. In this
culture uniqueness is
perceived as a positive
aspect of an individual
which in term encourages
individuals in this culture
to express their own
uniqueness. Thus when
trying to appeal to people’s
of independent cultures it
is important to keep in
mind that standing out
from the rest of the crowd
is perceived positively by
the general public.
For example a marketer
trying to advertise shoes:
“Fortune rewards the bold”
This suggests that being
different and acting
courageous will
beneficiary. Acting
courageous is perceived
more positively by
independents because this
can be perceived as a trait
that may harm the group
from a collectivist
viewpoint.
Collectivist Culture
Collectivist cultures on the
other hand function very
differently from
independent cultures.
Collectivist cultures
instead support group
cohesion and conformity,
while instead uniqueness is
negatively perceived
negatively. One’s self
identity is more associated
with their role in society
rather than the
independents self
identification revolving
around their uniqueness.
Collectivist tend put the
benefit of the group ahead
of themselves which alters
the style marketers should
take when advertising to
this culture.
For example here is a
Japanese ad for Converse
shoes:
Notice how different the
advertisement is from the
independent culture’s ad
for Nike. The ad does not
emphasize the
individuality that shoes
will give the consumer.
Rather it demonstrates how
the shoes will help the
consumer fit into the
group.
Uncertainty avoidance
Moving onwards,
marketers must understand
how these differences
between cultures sprout a
variety of other differences
in perceptions that will
change how individuals
perceive a company’s
product. For starters one of
the most important
differences between the
two cultures is how
uncertainty is perceived. A
culture can either be
uncertainty avoiding or
uncertainty taking Western
cultures tend to be more
uncertainty taking when
Eastern cultures tend to be
uncertainty avoiding.
Eastern culture’s display of
uncertainty avoidance is
highly influenced from
their frequent behavior of
groupthink. Since
conformity to the group is
more highly valued,
participating in activities
that are different is
perceived with an
uncertain outcome. Thus
because the overall benefit
of the group can be
threatened with uncertain
outcomes these behaviors
tend to be more often
avoided to protect the
benefit of the group.
Marketers need to keep
this in mind when trying to
appeal to collectivist
individuals. Products or
activities that might be
perceived as different or
unfamiliar can be more
often perceived as a
negative aspect of a
product than compared to
individuals in independent
cultures. This is part
explains why independent
cultures are more
accepting of uniqueness,
because unfamiliarity is
not necessarily perceived
as harmful.
Humor
Humor has been found to
be an effective use of
advertising to help the
consumer more often
remember the product
being advertised. But this
has been found to be most
effective only in
independent cultures.
Collectivist tend to
perceive uncertainty in
humorous ads thus
lowering their perceived
trust in the product or
company.
High Context
This leads to the next
important difference
between the two cultures,
whether a culture is high
context or low context.
The contextuality of a
culture relates to the
importance and
prominence of symbols or
other iconic imagery that
relies in the culture.
Collectivist cultures tend
to have higher context than
those in independent
cultures. This can be
related to the cultures
avoidance of uncertainty.
Tradition, honor, and
iconic symbols are used at
a higher frequency in
collectivist cultures
because these iconic
symbols represent a
trustworthy image allows
the consumer to trust the
product they are buying. A
trusted brand name will be
more effective by
advertising the
trustworthiness and honor
that comes with the
company name
For example here is an
example of a Japanese
Toyota advertisement:
Notice how the
advertisement does not
include very much
information about the car
itself. The most prominent
features of the
advertisement is the brand
name and the dragons
which is a Eastern symbol.
On the other hand Western
Cultures tend to be low
context cultures. Since
independent’s perceive
uncertainty less negatively
they tend less likely to
avoid uncertainty due to
unfamiliar products. Thus
the brand name is
perceived to have a
significantly less of an
impact influencing
consumers to buy a
company’s product.
Independent people have
been shown to perceive
information as more
influencing factor in their
positive perception of a
product. It is important to
insert facts and figures
about a product in an
advertisement for
Westerners’ for this
reason. Look at the
Scirocco advertisement:
Here one can notice the
immediate presentation of
information about the
company’s product. The ad
demonstrates the utility,
improvements, and reasons
why their product is better
than other car’s in the
forefront of the
advertisement.
Power Distance(Far)
Another important aspect
of advertising that is
different between the two
cultures is the power
distance of the society. A
nation’s power distance
relates to the distribution
of power within a society.
For example collectivist
cultures tend to have a far
power distance because
they tend to have high
respect for authority and
their elders. The power is
unevenly distributed
among the population
because of the respect and
acceptance they have for
the elderly population and
authority. Thus the source
of information is highly
valued compared to the
expertise of the source.
Research has shown that
collectivist favor the
source that the information
is coming from because
they have a higher respect
for those in a high position
of power. It would be a
good idea to have a
recognizable spokesperson
promoting the product
more so than in
independent cultures.
Power Distance(close)
A close power distance is a
society that has the power
distribution evenly
distributed amongst its
population. In independent
cultures they do not
perceive the authority of
elders or authority as
favorably as those in
collectivist cultures. On the
other hand for independent
cultures research has
shown that expertise of
information was favored
more so than the source.
This is in relation to
independent cultures
tending to be low context
cultures. Independents
want to hear the
information and it is the
quality of the information
rather than the quality of
the spokesperson that they
perceive more positively.
That is not to say that the
source of expertise of the
source is not important to
the differing culture only
that one is more highly
valued.
Review
1. Independents have a
desire to be unique and to
stand out.
2. Collectivists are more
focused on group cohesion
and the ultimate benefit of
the group.
3. Uncertainty in situations
will be perceived more
favorably by independents
and less favorably or
avoiding by collectivists.
4. How information is
displayed and preferred
varies culture to culture.
Due to uncertainty
avoiding tendencies high
context cultures,
collectivist cultures, prefer
symbols and icons to relay
information. While
independents prefer
quantities information.
5. Power distance is also
important to remember due
to how source expertise
and strength argument
effects the perception of
the product. Eastern
Cultures prefer a stronger
source expertise rather
than independents who
prefer a stronger source
argument.
"I am one who
believes that one of
the greatest
dangers of
advertising is not
that of misleading
people, but that of
boring them to
death."- Leo
Burnett

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Advertising Cultural Differences

  • 1. Advertising around Culture With an expanding global market it is essential for companies interested in advertising to understand cultural differences to effectively advertise to culturally different nations. This informational brochure will guide venturing marketers into the world of important differences between two major cultural classes. Independent Culture Independent cultures tend to be associated with most Western countries such as the Americas and most European countries. They are given the term independent because the culture supports uniqueness and individuality. In this culture uniqueness is perceived as a positive aspect of an individual which in term encourages individuals in this culture to express their own uniqueness. Thus when trying to appeal to people’s of independent cultures it is important to keep in mind that standing out from the rest of the crowd is perceived positively by the general public. For example a marketer trying to advertise shoes: “Fortune rewards the bold” This suggests that being different and acting courageous will beneficiary. Acting courageous is perceived more positively by independents because this can be perceived as a trait that may harm the group from a collectivist viewpoint. Collectivist Culture Collectivist cultures on the other hand function very differently from independent cultures. Collectivist cultures instead support group
  • 2. cohesion and conformity, while instead uniqueness is negatively perceived negatively. One’s self identity is more associated with their role in society rather than the independents self identification revolving around their uniqueness. Collectivist tend put the benefit of the group ahead of themselves which alters the style marketers should take when advertising to this culture. For example here is a Japanese ad for Converse shoes: Notice how different the advertisement is from the independent culture’s ad for Nike. The ad does not emphasize the individuality that shoes will give the consumer. Rather it demonstrates how the shoes will help the consumer fit into the group. Uncertainty avoidance Moving onwards, marketers must understand how these differences between cultures sprout a variety of other differences in perceptions that will change how individuals perceive a company’s product. For starters one of the most important differences between the two cultures is how uncertainty is perceived. A culture can either be uncertainty avoiding or uncertainty taking Western cultures tend to be more uncertainty taking when Eastern cultures tend to be uncertainty avoiding. Eastern culture’s display of uncertainty avoidance is highly influenced from their frequent behavior of groupthink. Since conformity to the group is more highly valued, participating in activities that are different is perceived with an uncertain outcome. Thus because the overall benefit of the group can be threatened with uncertain outcomes these behaviors tend to be more often avoided to protect the benefit of the group. Marketers need to keep this in mind when trying to appeal to collectivist individuals. Products or activities that might be perceived as different or unfamiliar can be more often perceived as a negative aspect of a product than compared to individuals in independent cultures. This is part explains why independent cultures are more accepting of uniqueness, because unfamiliarity is not necessarily perceived as harmful.
  • 3. Humor Humor has been found to be an effective use of advertising to help the consumer more often remember the product being advertised. But this has been found to be most effective only in independent cultures. Collectivist tend to perceive uncertainty in humorous ads thus lowering their perceived trust in the product or company. High Context This leads to the next important difference between the two cultures, whether a culture is high context or low context. The contextuality of a culture relates to the importance and prominence of symbols or other iconic imagery that relies in the culture. Collectivist cultures tend to have higher context than those in independent cultures. This can be related to the cultures avoidance of uncertainty. Tradition, honor, and iconic symbols are used at a higher frequency in collectivist cultures because these iconic symbols represent a trustworthy image allows the consumer to trust the product they are buying. A trusted brand name will be more effective by advertising the trustworthiness and honor that comes with the company name For example here is an example of a Japanese Toyota advertisement: Notice how the advertisement does not include very much information about the car itself. The most prominent features of the advertisement is the brand name and the dragons which is a Eastern symbol. On the other hand Western Cultures tend to be low context cultures. Since independent’s perceive uncertainty less negatively they tend less likely to avoid uncertainty due to unfamiliar products. Thus the brand name is perceived to have a significantly less of an impact influencing consumers to buy a company’s product. Independent people have been shown to perceive information as more influencing factor in their positive perception of a product. It is important to insert facts and figures about a product in an advertisement for Westerners’ for this
  • 4. reason. Look at the Scirocco advertisement: Here one can notice the immediate presentation of information about the company’s product. The ad demonstrates the utility, improvements, and reasons why their product is better than other car’s in the forefront of the advertisement. Power Distance(Far) Another important aspect of advertising that is different between the two cultures is the power distance of the society. A nation’s power distance relates to the distribution of power within a society. For example collectivist cultures tend to have a far power distance because they tend to have high respect for authority and their elders. The power is unevenly distributed among the population because of the respect and acceptance they have for the elderly population and authority. Thus the source of information is highly valued compared to the expertise of the source. Research has shown that collectivist favor the source that the information is coming from because they have a higher respect for those in a high position of power. It would be a good idea to have a recognizable spokesperson promoting the product more so than in independent cultures. Power Distance(close) A close power distance is a society that has the power distribution evenly distributed amongst its population. In independent cultures they do not perceive the authority of elders or authority as favorably as those in collectivist cultures. On the other hand for independent cultures research has shown that expertise of information was favored more so than the source. This is in relation to independent cultures tending to be low context cultures. Independents want to hear the information and it is the quality of the information rather than the quality of the spokesperson that they perceive more positively. That is not to say that the source of expertise of the source is not important to the differing culture only that one is more highly valued.
  • 5. Review 1. Independents have a desire to be unique and to stand out. 2. Collectivists are more focused on group cohesion and the ultimate benefit of the group. 3. Uncertainty in situations will be perceived more favorably by independents and less favorably or avoiding by collectivists. 4. How information is displayed and preferred varies culture to culture. Due to uncertainty avoiding tendencies high context cultures, collectivist cultures, prefer symbols and icons to relay information. While independents prefer quantities information. 5. Power distance is also important to remember due to how source expertise and strength argument effects the perception of the product. Eastern Cultures prefer a stronger source expertise rather than independents who prefer a stronger source argument. "I am one who believes that one of the greatest dangers of advertising is not that of misleading people, but that of boring them to death."- Leo Burnett