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Point-B	Coaching	
Paul	Duba,	NCC,	ACC	
pduba@point-be.net	
	 609-575-3545	
	
Paul	Duba,	©2015,	p. 1	
Assessment,	Story,	and	Action:	
Exploring	our	Ability	to	Observe	
Differently	and	Change	our	Future	
	
Introduction:	This	white	paper	is	a	brief	explanation	of	how	our	perception	of	reality	is	
always	a	construct	that	we	build	and	maintain	to	help	us	efficiently	make	meaning	of,	and	
engage	in,	the	world	as	we	see	it.	This	“lens”	works	well	for	us,	often	for	a	lifetime.	But	at	
other	times	the	lens	itself	can	be	a	problem:	our	understanding	of	how	the	world	works,	as	
“True”	as	it	may	seem	to	be,	may	be	inadequate	to	help	us	understand	our	world	as	it	
evolves.	The	assumptions	that	have	helped	us	live	in	harmony	with	a	world	that	we	“get”	
may	prove	to	be	inadequate,	or	even	counter	productive,	to	our	need	for	growth.	In	times	of	
change,	this	can	leave	us	holding	space	for	two	competing	realities,	a	“breakdown”	between	
an	old	way	of	seeing/being	in	the	world	and	a	change	we	are	ready	for	that	requires	us	to	
revise	our	assumptions	about	how	our	world	turns.	Breakdown	can	leave	us	with	
ineffective	choices	like	resentment,	resignation,	and	anxiety.	But,	they	don't	have	to.	When	
our	worldview	gets	in	the	way	of	evolving	personal	aspiration,	we	can	challenge	our	
assumptions,	change	our	story,	and	be	transformed	as	we	live	into	new	perspectives	for	
what	is	possible	in	our	future.		
	
Making	meaning:	the	stories	we	tell	ourselves.	We	make	up	stories	about	everything	
that	happens.	These	stories	help	us	make	sense	of	things	and	give	us	a	context	in	which	to	
place	ourselves	with	the	things	we	see	happening.	Sometimes	the	stories	we	come	up	with	
are	accurate/useful.	Sometimes	the	stories	we	tell	ourselves	are	inaccurate	but	nonetheless	
useful	to	us.	Sometimes	the	stories	are	neither	accurate	nor	useful.	For	the	sake	of	
continuity,	we’re	going	to	include	all	of	these	under	the	umbrella	of	“making	meaning	from	
our	observations.”	The	fact	that	it	is	us	that	make	meaning	of	our	experience	of	the	world	
suggests	that	we	can	and	do	explore	alternative	stories	about	our	observations.	That	we	
might	do	so	with	awareness	is	a	premise	of	this	paper	and	a	powerful	invitation	to	explore	
change	in	our	lives	through	coaching.	
	
We	live	in	the	Story	that	we	tell	about	the	assessments	we	make.	When	something	
happens,	we	make	meaning	from	it	by	creating	an	assessment	of	it.	This	judgment	allows	us	
to	take	new	information	and	place	it	in	the	context	of	our	values,	experiences,	preferences,	
and	prejudices.	The	assessment	cues	a	Story	that	is	in	harmony	with	our	way	of	being	in	the	
world.	Remembering	that	our	being	(“ontology”)	can	be	understood	through	our	state	of	
Body,	Emotion	and	Language,	we	can	also	say	that	a	Story	shows	up	in	Body,	Emotion,	and	
Language.	(I	have	capitalized	Story,	Body,	Emotion,	and	Language	as	ontologic	concepts	in	
this	paper.)	
	
Definition	of	Story.	When	we	tell	a	Story,	it	includes	a	Body	disposition,	an	Emotional	
state,	and	the	Language	of	our	inner	narrative.	When	we	use	Language	to	say	to	ourselves,	
"I	am	lucky	and	so	grateful,"	we	can't	do	so	without	also	feeling	the	Emotion	of	gratitude	in	
that	Story.	At	the	same	time,	gratitude	shows	up	in	our	Body	as	a	physical	disposition.	So,	
when	we	talk	about	Story,	we	are	talking	about	our	whole	response	to	being	in	the	Story.	
Another	way	to	look	at	it	is	to	say	that	the	Story	we	live	in	often	has	us	(instead	of	us	having	
the	Story).	This	is	because	our	Story	shows	up	as	an	ontologic	state;	in	our	Language	(the	
narrative	we	tell	ourselves),	Emotions	that	reflect	our	narrative,	and	the	way	our	Body
Point-B	Coaching	
Paul	Duba,	NCC,	ACC	
pduba@point-be.net	
	 609-575-3545	
	
Paul	Duba,	©2015,	p. 2	
Assessment,	Story,	and	Action:	
Exploring	our	Ability	to	Observe	
Differently	and	Change	our	Future	
	
holds	that	emotion,	e.g.,	feelings	of	lightness	or	tightness,	the	focus	of	our	eyes,	our	posture,	
our	breathing,	etc.			
	
We	make	meaning	so	that	we	can	do	something.	Story,	while	clearly	our	own	
interpretation	of	how	we	see	things,	could	not	feel	more	real	to	us	because	it	is	how	we	
make	sense	of	all	things	that	we	observe	in	the	world.	We	are	meaning	makers	and,	while	it	
is	possible	to	make	meaning	that	includes	the	recognition	of	ambiguity	(I	think	that	this	
thing	I	just	observed	could	mean	either	this	or	that),	this	is	not	how	we	survived	those	first	
millennia	coming	out	of	the	trees	on	the	Savanna	to	match	wits	with	saber-tooth	tigers.	We	
draw	conclusions	from	our	observations,	sometimes	quickly,	so	that	we	can	begin	taking	
action.	In	this	sense	we	can	say	that	Story	predicts	our	future.	This	long	chain	of	causality	
starts	with	assessment	and	ends	with	action.	Or	said	otherwise,	assessments	open	up	(and	
close	down)	our	possibilities	for	the	future.		
	
Keeping	alternative	possibilities	open.	To	reiterate,	we	make	this	stuff	up.	An	example	is	
to	see	something	we	find	exceptional,	say	an	attractive	urban	landscape.	We	perceive	
beauty	and	find	our	judgment	to	be	not	just	our	truth	but	also	“the	Truth.”	It	is	based	on	our	
values,	experience,	preferences,	and	prejudices.	However,	someone	else	may	see	the	same	
scene	and	perceive	destruction	and	loss	of	vital	animal	habitat.	The	assessments	of	these	
two	people	result	in	two	different	Stories	and	two	different	paths	toward	action.	A)	How	
beautiful,	this	inspires	me,	I	feel	an	opening	to	make	a	difference!	B)	This	is	terrible,	this	
disgusts	me,	and	I	feel	angry.	I	resolve	to	make	a	difference!	The	actions	that	these	two	
people	then	take	are	remarkably	different.	One	is	going	to	volunteer	to	be	on	the	
neighborhood	arts	council	and	the	other	is	going	to	join	a	march	for	animal	rights.	Each	
action	is	a	legitimate	response	to	different	observations	of	the	same	building.	The	
difference	is	in	the	assessment	(meaning	making)	that	is	made	of	the	same	observation.	In	
this	example,	our	two	subjects	will	be	unable	to	see	the	other’s	point	of	view	while	they	are	
in	their	respective	Stories.	We	can	thus	see	how	our	assessments	are	our	blind	spots.	In	
order	to	see	another	Story	as	equally	possible	(what	the	Buddhists	call	equanimity),	we	
need	to	be	open	to	alternative	assessments.	
	
The	BEL	Model	as	a	way	to	see	into	our	blind	spots.	Implicit	in	our	ability	to	consider	
alternative	Stories	is	that	reality	is	what	we	make	of	it.	We	can	tell	ourselves	different	
Stories	about	the	same	observation,	e.g.,	this	landscape	fills	my	heart	with	joy	vs.	this	
landscape	fills	my	heart	with	sadness.	However,	we	enable	a	different	Story	(and	a	different	
future)	only	when	we	allow	ourselves	room	for	equanimity.	The	BEL	model	gives	us	this	
power.	We	know	that	a	shift	in	our	Body,	Emotion,	or	Language	also	shifts	our	ability	to	
observe.	When	we	shift	our	Body	(listen	to	music,	skip	down	the	road,	and	hold	ourselves	
differently)	our	perceptions	change.	We	can	change	our	Emotions	and	get	a	similar	result	
(challenging	persistent	moods	and	deciding	to	feel	differently).	Finally,	we	can	use	
Language	to	tell	ourselves	a	different	story	(shift	old	narratives,	recognizing	those	that	may	
have	served	us	in	the	past	that	are	actually	barriers	to	learning	and	growth).	Any	of	these	
ontologic	domains	may	serve	as	an	entry	point	to	change	our	sense	of	being.	In	doing	so,	we
Point-B	Coaching	
Paul	Duba,	NCC,	ACC	
pduba@point-be.net	
	 609-575-3545	
	
Paul	Duba,	©2015,	p. 3	
Assessment,	Story,	and	Action:	
Exploring	our	Ability	to	Observe	
Differently	and	Change	our	Future	
	
become	different	observers	and	can	see	our	Story	from	alternative	perspectives	(with	new	
possibilities	to	consider)	instead	of	something	to	which	we	are	subject	(the	Story	has	us).		
	
When	assessments	don’t	serve	us.	Assessments	are	relative	and	subjective.	As	such,	they	
are	neither	right	nor	wrong	but	they	can	be	grounded	or	ungrounded	(more	useful	or	less	
useful).	In	the	case	above,	let’s	put	ourselves	in	the	shoes	of	the	city	lover	and	see	an	animal	
rights	march	coming	down	our	street.	There	is	one	particularly	enthusiastic	protester	with	
a	big	banner	and	we	assess	that	he	is	nuts.	It	is	hard	to	maintain	equanimity	once	our	Story	
gets	going,	furthering	our	conviction	with	additional	assessments.	“That	protester	is	wrong	
and	makes	me	uncomfortable.	I’m	going	to	avoid	people	like	that.”	We’ve	just	predicted	a	
future	that	might	be	fine	if	we	never	saw	that	guy	again.	Except,	he	just	showed	up	as	the	
new-hire	in	the	cubicle	next	to	us	at	work.	While	we	may	be	able	to	ground	our	assessment	
of	love	for	an	urban	environment,	our	assessment	of	the	protester	as	“…one	of	those	wacko	
animal	rights	nut	jobs”	is	not	grounded	(see	below)	and	may	leave	us	in	an	unproductive	
ontologic	state.		
	
Similarly,	lets	put	ourselves	in	the	shoes	of	the	animal	rights	marcher	as	we	recognize	the	
woman	in	the	next	cubical	at	our	new	job.	“She	was	the	person	I	saw	on	the	day	of	the	
march.	She	was	hanging	up	posters	for	an	art	walk…	on	the	new	mall!”	We	recall	thinking,	
“she	is	one	of	those	wacko,	pro-development	nut	jobs.	She	is	wrong	and	makes	me	
uncomfortable.	I’m	going	to	avoid	people	like	that.”	Sometimes	our	assessments	don’t	serve	
us	and	we	must	figure	out	how	to	open	up	alternative	perspectives	in	order	to	explore	a	
different	future.		
	
Grounding	assessments.	To	ground	an	assessment,	we	need	to	first	recognize	that	we	
have	made	it.	Several	questions	then	help	us	uncover	any	problems	there	may	be	with	the	
story	we	have	told	ourselves.	Put	yourself	in	the	shoes	of	one	of	the	characters	above	and	
help	him	or	her	ground	their	assessment.	
1. Can	I	state	the	assessment	clearly?	(That	guy/gal	is	wrong	and	needs	to	be	avoided.)	
2. What	future	does	this	assessment	predict	and	who	is	the	observer	that	is	already	
living	in	that	Story	(my	Body,	Emotion,	Language)?	Will	I	be	able	to	be	effective	–	the	
person	I	want	to	be	–	in	that	Story?	
3. In	what	context	is	this	assessment	true?	In	all	cases	or	just	in	certain	parts	of	life?	
4. According	to	whose	written,	verifiable	standards	is	this	assessment	true?		
5. What	assertions	of	fact	can	I	make	that	support	my	assessment?		
	
Upon	consideration	of	these	questions,	we	may	determine	that	our	assessment	is	
ungrounded	when	we	find	that…	
1. There	is	an	ineffective	future	in	our	Story	
2. Our	assessment	leaves	us	in	an	unproductive	ontologic	state	
3. There	is	limited	context	for	our	assessment	
4. There	are	little	or	no	verifiable	written	standards	in	support	of	our	judgment		
5. There	are	little	or	no	fact	assertions	that	corroborate	our	conclusion
Point-B	Coaching	
Paul	Duba,	NCC,	ACC	
pduba@point-be.net	
	 609-575-3545	
	
Paul	Duba,	©2015,	p. 4	
Assessment,	Story,	and	Action:	
Exploring	our	Ability	to	Observe	
Differently	and	Change	our	Future	
	
Is	the	assessment	in	the	observer	or	the	observer	in	the	assessment?	What	happens	
when	we	are	tired	of	the	result	we	get,	say,	being	stuck	in	anger	with	an	ungrounded	
assessment	of	someone’s	character?	We	first	need	to	recognize	that	“the	Story	has	us”	and	
by	doing	so,	invite	ourselves	back	down	the	food	chain	of	meaning	making	to	the	source,	
the	observer	that	we	are.	Ontologically	speaking,	we	know	that	our	Body,	Emotion,	and	
Language	can	shift	(change	the	observer	we	are)	and	allow	us	to	make	different	
assessments.	And,	we	also	know	that	our	ontologic	state	(Body,	Emotion,	and	Language)	is	
a	direct	expression	of	the	assessments	we	make.	Thus,	I	hold	that	it	is	equal	to	say	the	
following:	
1. I	shift	my	assessment	when	I	shift	my	ontologic	state	
2. I	shift	my	ontologic	state	when	I	shift	my	assessment	
	
Shifting	our	Story	for	different	outcomes.	From	a	coaching	standpoint,	this	helps	us	
explore	new	assessments,	Stories,	actions,	and	outcomes	in	two	different	ways.			
1. I	can	analyze	my	assessment,	grounding	it	(or	not),	as	a	point	of	departure	for	
examining	myself	as	an	observer	that	made	that	assessment.	If	I	can’t	ground	the	
assessment	–	it	does	not	hold	up	to	scrutiny	–	I	will	find	an	assessment	that	is	
grounded	and	square	my	ontology	to	be	an	observer	that	can	make	this	grounded	
assessment.	With	a	different	Body,	Emotion,	and	Language,	my	ability	to	make	
meaning	with	the	grounded	assessment	results	in	a	different	Story.	This	allows	me	
to	take	different	action	and	get	a	different	result.		
2. Or	I	can	look	to	shifts	in	ontology	as	a	point	of	departure	for	shifting	the	observer	
that	I	am.	If	I	decide	that	my	current	state	of	being	–	Body,	Emotion	and	Language	–	
is	unproductive,	I	can	shift	to	an	ontology	that	I	believe	makes	me	more	effective	in	
my	life,	say,	from	“resentment	and	anger”	to	“acceptance	and	peace.”	In	doing	so,	I	
observe	differently,	make	different	assessments,	tell	a	different	Story,	and	create	
openings	that	lead	to	different	outcomes.	The	result	is	similar	in	both	cases.	
	
Ontology	as	a	means	to	second	order	learning.	“First-order”	learning	happens	when	we	
take	feedback	from	an	unsatisfactory	outcome	and	experiment	with	different	approaches	
to	getting	the	result	we	would	like	–	all	from	within	the	perspective	of	a	single	Story.	
Changing	the	observer	that	we	are	invites	a	different	kind	of	learning.	Ontologically	
speaking,	a	fixed	frame	of	reference	(blind	spot)	may	be	what	is	keeping	us	from	seeing	
other	possibilities.	The	power	of	Body,	Emotion,	and	Language	as	ontologic	domains	gives	
us	the	ability	to	change	the	observer	we	are	and	in	doing	so,	make	different	assessments,	
and	ultimately	project	ourselves	into	the	future	with	a	different	frame	of	reference,	one	
that	allows	us	to	take	action	more	effectively.	This	is	“second-order”	learning	and	the	real	
work	of	coaching/being	coached.

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Assessment, Story, and Action White Paper