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Paul Cole is seeking employment in a challenging environment with a fantastic company. He has over 15 years of experience in customer service roles, including as a call center representative for various companies. Cole has a proven track record of working well under pressure and being well organized and efficient. He has experience handling both inbound and outbound calls regarding services, accounts, promotions, and technical support.
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- 2. Paul Cole Page 2 Hydroderm then changed their minds on the Hydroderm webpage Sitel Moncton NB MS Windows Genuine Advantage Rep Jan 2007 to Aug 2007 Took calls from Microsoft Customers and solved their issues involving serial numbers and purchasing legit copies of windows. BBM Canada Moncton NB BBM phone rep Jan 2001 to Nov 2006 Contacted people regarding surveys for TV ratings and other media companies Fulford Enterprises Sackville NB Trendwest Resorts Rep June 1999 to April 2000 Did outbound calling to a list of people to offer them a trip in exchange for a Sales pitch at the Trendwest offices Education: Tantramar Regional High School Sackville NB High School Diploma 1996 Excelled in History, Media Studies and English References: Available upon request