1. Effective Data Use and the Health Economy
Paul Astley – Information & Data Officer
January 2015
2. Who we are (from a data perspective)
At Healthwatch we aim to gather local voices and experiences to help shape health
and care services.
Key Principles
• Ground up;
• Evidence driven;
• Working across the health & care economy from a perspective that acknowledges
the social determinants of health;
Healthwatch is in a good position as it gets to work with all services from social
care, primary care, the voluntary sector and carers as well all types of users of
services and the general public. From the Healthwatch vantage point, we can see
across the health economy.
3. Examples of Recent and Ongoing Work
• Hospital Discharge
• 500 surveys from FEAU;
• Practice Managers (Primary Care);
• 3rd Sector Interviews;
• Interviews with service users;
• General public sharing stories through general
interaction;
• Existing research (reports and peer reviewed
academic);
• Requests for information through FOI.
• Another 500 surveys sent via Com Hospitals
agreed.
•Access to Mental Health services;
•CYP and Mental Health;
•Neurology Services and Parkinson’s.
4. Stakeholders and Partners
• Parkinson’s Project
• Neurological Alliance;
• Stoke CCG (Clinical Neurological Group)
• Whitfield Unit at the Haywood;
• Parkinson’s UK;
• ExtraCare Scheme Staff;
• Service Users.
•Mental Health Project
Worked with nearly all of the major 3rd sector mental health service providers to
co-design and distribute questionnaires to service users.
7. How can the JSNA benefit?
A range of quantitative and qualitative evidence
could be used in JSNA.
Qualitative information can be gained via a number
of avenues, including but not limited to views and
opinions collected by,
•local Healthwatch organisation;
•local voluntary sector organisations;
•feedback given to local providers by service
users;
•views fed in as part of community participation
within the JSNA (and JHWS) process.
Department of Health, 2011, Statutory Guidance on Joint Strategic
Needs Assessments and Joint Health and Wellbeing Strategies,
8. What we did . . . . . .
• Approached a number of VCS chief execs and senior staff from across the
economy via email and asked two questions,
Do you have any information which your organisation could
share with the JSNA (and the broader public). Can you send
Healthwatch this anonymous intelligence?
If not, what barriers are there to sharing anonymous
information? What action could be taken to overcome this?
9. What we did . . . . . .
10 (from 30) opens of email and redistributed another 50 times;
In order to ensure that services reflect
local needs we should respond to the
Healthwatch Stoke request for
contributions to the JSNA and ensure
the needs of all are clearly understood
and communicated
10. Challenges – What are they?
• Data validity and quality?
• Data Protection?
• Cost Effectiveness?
• Self interest?
• Capacity?
• Information hording?