1. PAMELA S. ANSON
Orange Park, FL 32073
maxsimshe@hotmail.com 763.486.2343 pam.anson@linkedin.com
SELF-RELIANT OPERATIONS MANAGER
Lead and form teams, identifying subject matter experts, leading and coordinating interdepartmental
teams, redesigning processes, and enhancing systems. Effectively manage teams, hiring, managing
performance, coaching and training employees, and managing change.
Administration | Compliance | Process Redesign | Project Management
PROFESSIONAL EXPERIENCE
VOYA LIFE COMPANIES, Minneapolis, MN 1998 to 2015
Formerly ING
Underwriting Chief Administrative Officer 2007 to 2015
 Received Circle of Honor Award twice.
 Project Management
o Reduced cost over 2 years by $5M.
o Recommended and led project to introduce image (paperless) application, resulting in savings
of $500K + annually.
o Championed electronic application project, resulting in $1M in savings.
 Staff Manager – Budget of $4M+. Multiple sites.
Vice President / Head of ING Life New Business 2003 to 2007
 Individual life new business.
 Multiple processes and products.
Director Individual Policy Services 1998 to 2003
 Variable life insurance.
 Life new business.
 Corporate owned / sponsored.
 Policy service.
 Data integrity.
 Variable operations principal.
ADDITIONAL RELEVANT EXPERIENCE
WESTERN RESERVE LIFE, Largo, FL
Vice President of New Business
Senior Underwriter

2. PAMELA S. ANSON maxsimshe@hotmail.com PAGE TWO
THE VEGHTE AGENCY, Clearwater, FL
Supervisor
GREAT WEST LIFE ASSURANCE COMPANY, Denver, CO
Supervisor
PRUDENTIAL INSURANCE COMPANY, Jacksonville, FL
Individual Life and Health Underwriter
LIFE / HEALTH INSURANCE COURSES
 SERIES 6;26  HIAA GROUP A
 FLMI (LOMA)  ALU 101
 ACS; AIAA; AIRC (LOMA)
TECHNOLOGY
 MS Word  MS Excel
 MS PowerPoint  MS Visio
EDUCATION
Bachelor of Arts (BA), Social Ecology / Human Behavior, University of California, Irvine, CA
Associate of Arts (AA), Florida Junior College, Jacksonville, FL