The organizational chart outlines the roles and responsibilities within FINCOMERCIO. The General Manager acts as the legal representative and ensures compliance. The Administrative Manager oversees administrative functions and customer relations. The Commercial Manager focuses on sales, innovation, and new distribution channels. There are also roles for an Operating Officer, Accounting Assistant, Customer Service Advisor, Trade Advisory, Assistant Portfolio, and others to support the operations and goals of the organization.

1. ORGANIZATIONAL CHART
FINCOMERCIO
MARIA PAULA MANCERA
Business Administration
UMB

2. GENERAL
MANAGER
ADMINISTRATIVE
MANAGER
COMMERCIAL
MANAGER
ASSISTANT
PORTFOLIO
ACCOUNTING
ASSISTANT
OPERATING
OFFICER
TRADE
ADVISORY
ADMINISTRATIVE
SERVICES
ASSISTANT
CUSTOMER
SERVICE ADVISOR

3. GENERAL MANAGER
 It is the legal representative of the Company and
shall ensure compliance with the legal requirements
that affect all business and operations of this .

4. ADMINISTRATIVE MANAGER
 It is responsible for
planning, implementing
and managing the
administrative and
operational management of
the company for the
management of customer
relations and administrative
and disciplinary controls all
staff .

5. COMMERCIAL MANAGER
FEATURES
 The Innovation in
management teams and
clients .
 The best preparation for
people who focus their
professional activity on
sale.
 Openness to new
distribution channels .
 A strengthened role of the
distribution

6. OPERATING
OFFICER
 It's who receives and
checks the equipment
and elements ,
organizes data
collection , logistics
coordination and
support to the
movement of
Supervisors among
entities rightful
address .
ACCOUNTING
ASSISTANT
The functions of the
bookkeeper should be
related to the tasks of
accounting, such as [
purchasing, sales,
salaries, payment services
, depreciation ,
management and
inventory control,
management or portfolio
management, bank
reconciliations.

7. CUSTOMER SERVICE ADVISOR
 Is the one who makes requests for provision of
equipment and materials for the unit and Materials
and equipment supplied col personal work of the
Unit and controls the existence of them .

8. TRADE
ADVISORY
 Should conduct a
survey organizer,
Weather , · try Discover
New Sectors , contact
the client Prior prepare
the routes , preparing
visits . To bid ,
Treatment objections ,
closing the sale.
Keeping track .
Compliance Analysis
Objectives ,
Management Journal
report or report,
Addressing Complaints
and incidents .
ASSISTANT
PORTFOLIO
Planning should participate
and implement the
necessary for the fulfillment
of the goals in the process
of portfolio and contribute to
achieving the objectives of
the organization activities.

9. CUSTOMER SERVICE ADVISOR
 It is who should be
handling objections ,
customer service ,
frustration tolerance ,
projection
achievement ,
teamwork ,
competitiveness ,
persuasion , excellent
verbal and nonverbal
communication .