Controlling Who Sees Your External Share - https://www.oldstreetsolutions.com/external-share-selected-users You may be familiar with the feature that dropped, not too long ago, over at External Share for Confluence, offering a robust extra layer of security for your data. Well, now our Jira counterparts can enjoy the same hardy feature at External Share for Jira. Companies have been asking us for a way of restricting which users can see their External Share links. Previously, you could create a secure link to your Confluence page or Jira issue and share it with a chosen person outside your instance. That link was always safe from a randomer on the internet finding it, thanks to its unguessable 16-character URL. It could be protected further by adding a password, making the page or issue inaccessible to anyone without it. However, there was nothing to stop the person you share the link with from passing it on to someone else. Even if it’s password-protected, that person could just share the password and the other user would be able to get access. This, of course, gave way to a rather prevalent security limit, which has been taken to task and is now a thing of the past. With the ‘Selected users’ function for your Confluence and Jira instance, you no longer need to fret about security breaches. This powerful feature stops sensitive information from falling into the wrong hands. If you have data on a Confluence page or Jira issue that you want to make sure goes no further than the external user/s you’re sending it to, then you can easily restrict the visibility of the page to just those select few users. Let’s walk through how to do this!

1. Controlling Who Sees Your External
Share for Confluence and Jira Links

2. 2
Controlling Who Sees Your External Share for Confluence and Jira Links
Introduction
You may be familiar with the feature that dropped, not too long ago, over at External
Share for Confluence, offering a robust extra layer of security for your data.
Well, now our Jira counterparts can enjoy the same hardy feature at External Share for
Jira.
Companies have been asking us for a way of restricting which users can see their
External Share links. Previously, you could create a secure link to your Confluence
page or Jira issue and share it with a chosen person outside your instance.
That link was always safe from a randomer on the internet finding it, thanks to its
unguessable 16-character URL. It could be protected further by adding a password,
making the page or issue inaccessible to anyone without it.

3. 3
Controlling Who Sees Your External Share for Confluence and Jira Links
Introduction
However, there was nothing to stop the person you share the link with from passing it
on to someone else. Even if it’s password-protected, that person could just share the
password and the other user would be able to get access.
This, of course, gave way to a rather prevalent security limit, which has been taken to
task and is now a thing of the past. With the ‘Selected users’ function for your
Confluence and Jira instance, you no longer need to fret about security breaches.
This powerful feature stops sensitive information from falling into the wrong hands. If
you have data on a Confluence page or Jira issue that you want to make sure goes no
further than the external user/s you’re sending it to, then you can easily restrict the
visibility of the page to just those select few users.

4. 4
Controlling Who Sees Your External Share for Confluence and Jira Links
How to share your Confluence pages and Jira
issues ONLY with selected users
In Confluence:
Go to the “Selected Users” tab on
the share form. Then click “Share
only with the following users” as
below.

5. 5
Controlling Who Sees Your External Share for Confluence and Jira Links
How to share your Confluence pages and Jira
issues ONLY with selected users
This will open a box where you
can enter one or more email
addresses. Enter the email
addresses, separated by commas,
of the people you want to share
your Confluence page with. Then
press enter on your keyboard.

6. 6
Controlling Who Sees Your External Share for Confluence and Jira Links
How to share your Confluence pages and Jira
issues ONLY with selected users
By default, clicking “Save” on the share form automatically sends selected external
users an email notification that a Confluence page has been shared with them.
Alternatively, you can click “Send via” so you can customize your email notification
and send it to one or more users at a time of your choosing.
The users you select will need to have an External Share for Confluence account to
be able to open and view the Confluence page you’ve shared with them.
If they don’t have one when you send them the link, they’ll need to register.

7. 7
Controlling Who Sees Your External Share for Confluence and Jira Links
How to share your Confluence pages and Jira
issues ONLY with selected users
Once they’re logged in, they’ll be
able to see a list on their account
dashboard of all the External
Share links that have been shared
with them. They’ll also have
access to our External Watch
feature, which lets you subscribe
for email notifications whenever
someone makes a change to the
page.

8. 8
Controlling Who Sees Your External Share for Confluence and Jira Links
In Jira:
Jira users follow virtually the same steps as Confluence users. To use this feature in
External Share for Jira, go to the “Selected Users” tab on the share form, click “Share
only with the following users”, and input email addresses of the people you wish to
share with. Save the link and those users will be notified of the share. As with
Confluence, the users will need to have External Share for Jira accounts to be able to
access the Jira issue in question.
We’ve added this feature to the Confluence and Jira versions of the External Share
app to enable companies to better control their data and who sees it.
You will be able to enjoy this feature in the Pro versions of External Share for
Confluence and External Share for Jira.