1. Personnel information:
Name:Norman MacDonald
D.O.B: 13:6:1980
Mobile: 0558744246
Email: normanmacdonald32@gmail.com
Address: MI Casa Kempinski Accommodation, Al Barsha 1 Dubai
Work Experience:
I have worked in the Hospitality Industry sincetheage of 17yrs,
Present. 31:12:13 KepmpinskiPalmJumeriah till know
Hilton Coylumbridge
Hilton Glasgow Grosvenor
MacDonald’s Highlands Hotel And Resort
Glasgow Hilton Hotel
Hotel Kilkenny, Ireland
Achievements: Drug and AlcoholAwareness, Cigar Training, Coffee Training,
Mixology Training, Health And Safety Training, Fire Training, Customer Care
Training,
Responsibilities: My responsibilities are,
Stock taking, Monthly Inventories, Cash Handling, Making sureguests are well
looked after while in our hotel, Checking that all misanplac is set for the bar, ex
fruit, glasses, beverages, cash, taking care of all events in hotel,

2. Personal Profile: I ama strong motivated and energetic with a social skills and to
make guests feel welcome,
High level of commitment to the development of my personaland professional
strengths.
Confident in interacting with people at all levels
Excellent written and verbal communication skills
Committed to our guests and associates as well as to the community and
environment
Objective. To be part of an organization that will offer a healthy work
environmentand an opportunity for growth where I will be able to demonstrate
my experience and strengths, and further my competitive spiritand knowledgeof
customer service.
Cover Letter. I ama keen learner, willing to learn more skills and keen to grow in
the hospitality industry. My goal in life is to own or run a bar anywherein the
world.