Spring and Pivotal Application Service - SpringOne Tour Dallas
Resume_Monitoring_ServiceManagement
1. Career Objective
Seeking an opportunity to succeed in an environment of growth and excellence, with challengingassignments and
responsibility,to achieve organizational as well aspersonal goals.
Profile Summary
Competent and Result oriented professional with more than 4 years of strong experience in
CA Nimsoft Monitor Tool (UIM) and Dynatrace Compuware product currently spearheadingas an IT Analyst at TATA
CONSULTANCY SERVICES.
Education Qualification
Qualification Session University Percentage
B.Tech (Information Technology, Engineering) 2007-2011 U.P.T.U 73.24%
Senior Secondary (XII Std) 2006-2007 C.B.S.E 63.4%.
Higher Secondary (X Std) 2004-2005 I.C.S.E 73.2%.
Professional Exposure
Total Experience: 28th November 2011 till Date (55 months)
Current Company: TCS (TATA CONSULTANCY SERVICES)
Designation: I.T. Analyst
Role: MonitoringSolutions Infra and Business Applications
Duration: 5th March 2014 to Till Date
Customer: Leading Airlinein Nordic Region (Europe)
Previous Company: HCL (Hindustan Computers Limited)
Designation: Analyst
Role: CA Nimsoft Administrator
Duration: 28th November 2011 - 28th February 2014
Customer: Leading Indian Companies in TradeBusiness,Manufacturers,BankingServices,Government
Thermal Plants,Water Suppliers and Health Domain
Nirmit Bali
Email: nirmit.bali@gmail.com
Present Address :
Stockholm, Sweden
Mob: +46-734891446
+91-8881154244
2. Responsibilities Current Employer
CA Nimsoft (UIM) Monitoring Solutions
https://communities.ca.com/people/nirmit_bali
1. Implementing and DesigningCA Nimsoft Architecture for providingMonitoringSolutions of customer’s Infrastructure
services.
2. Installation and Implementation of Nimsoft HUB servers,UpgradingCA Nimsoft setup from NMS 7.1 to NMS 7.6 GA
version,7.6 to 8.31
3. ConfiguringMonitoringacross firewall separated networks, with Tunnel configuration,hub to hub communications,and
setting up queues for communication.
4. Bulk agent installation on Windows, UNIX, Linux, Sun Solaris, and AIX Servers.
5. Configured various technologies under monitoringincluding –MicrosoftExchange, Lync, SharePointActive Directory,
tomcat and apacheservers, IIS monitoring,IBM technologies including,Webspehre, and MQ.
6. Databaseconfigured under monitoring includes –SQL 2008 R2, Oracle, Postgres , in clustered manner.
7. Configured Cisco network devices under monitoringvia snmget and probe.
8. INTEGRATION: Integrated Nimsoft with CA Service Desk v12.9 for auto incidentcreation. Also integrated with other
Monitoringtools (SolarWindsand DynatraceDCRUM and Enterprise Synthetic Suite) to accept event in Nimsoft and
convert them into required alarms.
9. Multi-Tenancy: I have configured multi-tenancy for robots reportingto same/different hubs by changingthe origin name
or usingUser tags in controller probe.
10. Configuringnetwork devices under monitoringbased on snmpget and cisco_monitor probes.
11. VMware environment monitoring via singleKVMconsolemachine, via deployingvmware probe.
12. Creating triggers and Auto profiles for automation of email and alarmmanipulation.
13. MigratingLegacy Dashboards to the upgraded version of the CA UIM dashboards.
14. SchedulingPerformance reports to be delivered as email notifications
15. SchedulingAlarms to be notified as emails to recipients.
16. Troubleshootingnetwork issues in monitoringfrom tools such as Wireshark.
17. SCRIPTING well versed on Nimsoft dependent scriptinglanguage“Lua”, developed scripts to enhance Nimsoft Monitoring
Features. Created agent Status script,and Origin Update script.
18. Created various NimsoftDashboards to be extended to MonitoringTeams.
19. Good knowledge on JasperSoft Crystal reporting tool which is integrated with Unified Reports for enhanced reporting in
CA.
20. LDAP integration from primary HUB server to restrictand control access to Nimsoft users and groups.
Dynatrace Compuware Enterprise Synthetic and DCRUM v12.3 and v12.4
21. DynatraceEnterprise Synthetic Monitoringfor Application Availability.
22. Creating/RecordingSynthetic Scripts capturingactionsfor Application Availability.
23. Hands on experience of all DCRUM suitecomponents including –CSS, CAS, ADS, AMD, RUM Console, BSM.
24. SchedulingTasks such as triggeringreports from CAS via tasks.XMLfile.
25. Creating locations filewith details of IP address to show all locations of the clienttraffic.
26. ConfiguringSoftware Services for E2E profiles to check performance of the application and FDI’s.
27. Migration of AMD software from RHEL 5.1 to RHEL 6.7
28. UpgradingEntire DCRUM Suite and Enterprise Synthetic to latestv12.4.2.
29. Configuringalarms and Email notifications in RUMConsolefor Synthetic and E2E transactionsor applications.
30. Creating advanced reports for troubleshootinglatency in the operations of the application.
31. Knowledge of all key VBA functions included in ScriptingFramework
32. Troubleshootingscriptexecution issues,or Agent Manager not sendingdata to CAS.
33. Enhanced reporting via SQL queries by mappingCAS and Synthetic Database.
34. Created queries to report synthetic scripts notexecuting on Synthetic MonitoringDatabase.
CA Service Management Tool / CA Service catalog
35. CA Service Desk 12.9 (ITSM) Incident,Problem and Change Forms creation.
36. ConfiguringLDAP with AD and syncinggroups and members to default Roles .
37. Configuringtransition status and categories in thetool.
38. Creating Macros in the forms to block or allowmodifications on status transition.
39. Configured CA EEM for application centric authentication to all components.
40. Configured Web servers for load balancingheavy requests from End users.
41. Scheduling Incident,Problem and Change reports via CA BI Tool.
42. Creating incident,Problem, Change forms in CA SDM.
3. 43. Creating Servicerequest Forms in Ca Catalog
44. Creating and applyingapproval policies on different forms based on Subcategory and category value.
45. AchievingMulti-tenancy in forms by configuringBusinessUnits.
46. Cost associated to each form via CostCenter values on different forms.
Other Tools
47. Implementing SolarWinds NPMand Netflow Analyzer.
48. Adding Windows and Linux servers under monitoringvia Solarwinds for basic OS health monitoring.
49. Other Tools - Manage Engine Service desk Plus,Manage Engine IT-360
Responsibilities Previous Employer
1. CA Nimsoft Administration for existingcustomers and Implementing new customers.
2. Migratingthe infrastructuremonitored components in parts from existingmonitoringtool to Nimsoft, makingreports on
progress and sharingwith Service Delivery Mangers.
3. Configuringalerts parameters for CPU, Disk,Memory, Availability,Services and Processes and Event Logs.
4. StreamliningAlerts and Queues for QoS data.
5. ConfiguringApplication under monitoring- SQL, Oracle,Cluster,ESX, Storage, Cisco Blades,Remedy application,URL
monitoring.
6. Effective monitoring of file systems, errors through shell scripts.
7. Hands on Experience on Nimsoft Dashboard Designing (UMP- Unified Management Portal).
8. Administrating HP OVPI tool for Network Report generation.
9. To monitor all alerts came to us through monitoring Tool like HPOVO. Netcool, IT360manage engine.
10. Hands-on experience on VM ware, Cisco UCS and Microsoft Hyper V.
11. Basic knowledge of Linux, AIX, Solaris and Windows OS.
12. Managing Net Backup environment, policies of clients & Monitoring and reporting all backup failures.
13. Managing incremental, full and & activities at library like drive cleaning on weekly/monthly basis etc.
14. Hands on experience of taking tar backups of file system on daily bases.