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5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 1
Out of their Comfort Zone and Out of
Depth: Understanding the challenges of
Urbanites working in Remote Areas in
Australia and China
离乡背井:理解中澳扩散式移民的融合障碍
Associate Professor Pi-Shen Seet (薛丕声)
Dr Janice Jones
Flinders University, Australia
Dr Tim Acker
Curtin University, Australia
Michelle Whittle
Flinders University, Australia
7/20/2015
Agenda
• Background to Research (研究的背景) -
internal migration in Australia and China
• Literature Review and Gaps(文献综述)
• Research Objective and Methodology (研究目
标)
• Research Study Findings and Implications (研
究性学习)
• Conclusion (结论和未来研究)
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
Slide Number 2
Research Background – Internal
Migration Trends Australia (1)
• For most of 20th
century,
Australia has
seen movement
of people from
rural to urban
areas (从乡村转
移到城市)
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
3
Distribution of Australian Population
(Source: Hugo & Smailes, 1985)
乡村
城市
Research Background – Internal
Migration Trends Australia (2)
• Last 10-15 years,
trend has been
reversing (扭转这
一趋势)
• >7.5 million
Australians now
live outside capital
cities - increase of
almost 500,000
since 2001.
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
4
Population Change for Métropolitain and Non-
métropolitain areas, 2006-11; Source: ABS Census
Data 2011 (based on Usual Place of Residence)
乡村城市
Research Background – Internal
Migration Trends China
• Similar trends
in China for
most of 20th
century (从乡
村转移到城市)
• Some recent
trends
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
5
Internal Migration Flows
1985-1990;
Source: 1990 Census data
and Chan, Liu and Yang
(1999)
2010 Chinese Population Census (NBS, 2012) –
21-28% of internal migrants moving from
cities/towns to rural areas
Research Background – Reasons
for Internal Migration Changes
• Escape stress, congestion and pollution (逃避压力,
交通堵塞和空气污染) (Seet et al. 2015; Zhao, 2002)
• Better economic opportunities (经济机会)(Chan, 2013;
Hugo & Smailes, 1985)
– increasing competition for jobs in major cities
– key skill shortages in more remote areas
• Government policy and incentives (政府激励)
– Australia - Rural Health Workforce Strategy Incentive
Programs (Chan, 2011)
– China - Great Western Development Strategy (西部大开
发) (Holbig, 2004)
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
6
Sea changers and Tree Changers
in Australia (海边跳槽者)
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
7
Literature Review and Gaps (文献综述)
• Many who move face significant problems
coping / adjusting to new settings (新的环境应
困难). (Dowling, Festing, & Engle, 2013; Trompenaars and
Hampden-Turner, 1997)
• Most current research on how people from
rural/ remote settings face difficulties in urban
life (Ragusa, 2011) (乡村移民适应生活城市的障碍)。
– Lack of research in challenges people with mainly
urban upbringing and backgrounds face, when
they move to and work in rural/ remote parts.
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
8
Research Objective (研究目标)
• Research objective = Understanding the Challenges
of Workers from Urban Backgrounds working in
Rural/ Remote areas through a cultural competence
perspective. (理解中澳城乡移民的融合障碍)
• Focus on intangibles, specifically cultural
competence (跨文化能力).
– Cultural competence: the integration and transformation
of knowledge about individuals and groups of people into
specific standards, policies, practices, and attitudes used
in appropriate cultural settings to increase the quality of
services; thereby producing better outcomes (Davis, 1997).
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
9
Conceptual Research Model
Urbanites
(城市居民)
• Young: early
20’s/ 1st job
• Females (女子)
• Art degrees (文
学士)
• Lack of
experience in
remote/ rural
communities (缺
乏乡村工作经验)
Outcomes
(结果)
• Reduced turnover ( 减
少人员流动)
• Improved attraction
(改善吸引力)
• Realistic worker
expectations
• Better quality of
services and
performance (更好的
服务质量)
Cultural Competence
• Integration
of knowledge about
individuals and groups
of people
• Specific standards,
policies and practices
• Appropriate cultural
attitudes (文化态度)
DuringBefore After
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
Slide Number 10
跨文化能力
之前 期间 之后
Research Methodology
• Australia:
– Conducted in association with the Cooperative Research
Centre for Remote Economic Participation (CRC-REP).
– In-depth exploratory interviews with 21 workers with
Urban backgrounds in Remote areas (城乡移民)
• China:
– Secondary research among Chinese Non-Governmental
Organisation (NGO - 非政府机构) workers living and
working in interior parts of China
• Data analysed using thematic analysis (主题分析法)
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
11
Hampden-Turner & Trompenaars
(2000) Cultural Competence model
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
12
• Has been applied at
different levels:
individual (个人),
organisational (组织)
and national (国族).
• Has looked at the
cultural differences
within one country,
across subcultures.
Research Findings - Australia
• Individualism vs Communitarianism (个体与集体)
– Urbanites have a strong individualistic culture (Muecke et al.,
2011) whereas rural/ remote people are often more
communitarian
• Universalism vs Particularism (普遍性与特殊性)
– Rural/ remote people are particularistic, placing more
value on relationships (Pearson et al., 2013).
• Specific vs Diffuse (专一型与扩散型)
– Much of what is conveyed in face-to-face interactions in
rural/ remote communities consists of non-verbal
communication (Braysich, 1979).
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
13
Research Findings - China
• Specific vs Diffuse (专一型与扩散型)
– Urbanites have too general/ diffuse skills and lack the
specific farming knowledge needed (Xinhua, 2012)
• Achievement vs Ascription (成就型与归属型)
– “Provinces have better all-round living environments --
you will have everything you need and prospects to keep
moving up the career ladder outside of Beijing and
Shanghai too.” (Shi, 2013)
– If you’re a Beijing-based college grad who enjoys ordering
anything you want on Taobao in the morning and getting it
by courier that same afternoon, the prospect of going to a
place where the chickens outnumber the people … may
not be that appealing.” (Custer, 2015)
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
14
Research Findings - China
• Inner-directed vs Outer directed (内控与外控)
– “as for university graduates, there are incentives. For
example: guaranteed job placement if you transfer your
hukou, or a 3,000 RMB gift" (Shi, 2013)
– Government encouraging urban entrepreneurs to move to
rural areas to help catch up - “a noble goal” (Custer, 2015).
– “much better air quality … the advantage of owning a car
in an environment in which one would actually be able to
use it, rather than on Beijing's congested ring roads. (Shi,
2013)
– “the withering disrespect, the arrogant glares and the
disparaging comments from urbanites” (Siggins, 2011).
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
15
Conclusion & Future Research
(结论和未来研究)
• Evidence of cultural competence gaps (跨文化能力)
among urbanites in remote/ rural settings in
Australia and China
– Different dimensions for the 2 countries (中澳文化尺度不
一样)
• Policy response – Need to better select, prepare
and support these urbanites to work in new
environment (更好的选择,制备和支持)
• Further research – primary data study in China with
interviews/ a larger-scale survey (中国初级资料研究
- 访谈, 调查)
7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing,
2015
Slide Number 16
5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 17
Thank you 谢谢
Associate Professor Pi-Shen Seet (薛丕声)
pi-shen.seet@flinders.edu.au
Flinders University, Australia
Dr Janice Jones
Flinders University, Australia
Dr Tim Acker
Curtin University, Australia
Michelle Whittle
Flinders University, Australia
7/20/2015

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Out of their comfort zone and out of depth: Understanding the challenges of urbanites working in remote areas in Australia and China

  • 1. 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 1 Out of their Comfort Zone and Out of Depth: Understanding the challenges of Urbanites working in Remote Areas in Australia and China 离乡背井:理解中澳扩散式移民的融合障碍 Associate Professor Pi-Shen Seet (薛丕声) Dr Janice Jones Flinders University, Australia Dr Tim Acker Curtin University, Australia Michelle Whittle Flinders University, Australia 7/20/2015
  • 2. Agenda • Background to Research (研究的背景) - internal migration in Australia and China • Literature Review and Gaps(文献综述) • Research Objective and Methodology (研究目 标) • Research Study Findings and Implications (研 究性学习) • Conclusion (结论和未来研究) 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 Slide Number 2
  • 3. Research Background – Internal Migration Trends Australia (1) • For most of 20th century, Australia has seen movement of people from rural to urban areas (从乡村转 移到城市) 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 3 Distribution of Australian Population (Source: Hugo & Smailes, 1985) 乡村 城市
  • 4. Research Background – Internal Migration Trends Australia (2) • Last 10-15 years, trend has been reversing (扭转这 一趋势) • >7.5 million Australians now live outside capital cities - increase of almost 500,000 since 2001. 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 4 Population Change for Métropolitain and Non- métropolitain areas, 2006-11; Source: ABS Census Data 2011 (based on Usual Place of Residence) 乡村城市
  • 5. Research Background – Internal Migration Trends China • Similar trends in China for most of 20th century (从乡 村转移到城市) • Some recent trends 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 5 Internal Migration Flows 1985-1990; Source: 1990 Census data and Chan, Liu and Yang (1999) 2010 Chinese Population Census (NBS, 2012) – 21-28% of internal migrants moving from cities/towns to rural areas
  • 6. Research Background – Reasons for Internal Migration Changes • Escape stress, congestion and pollution (逃避压力, 交通堵塞和空气污染) (Seet et al. 2015; Zhao, 2002) • Better economic opportunities (经济机会)(Chan, 2013; Hugo & Smailes, 1985) – increasing competition for jobs in major cities – key skill shortages in more remote areas • Government policy and incentives (政府激励) – Australia - Rural Health Workforce Strategy Incentive Programs (Chan, 2011) – China - Great Western Development Strategy (西部大开 发) (Holbig, 2004) 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 6
  • 7. Sea changers and Tree Changers in Australia (海边跳槽者) 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 7
  • 8. Literature Review and Gaps (文献综述) • Many who move face significant problems coping / adjusting to new settings (新的环境应 困难). (Dowling, Festing, & Engle, 2013; Trompenaars and Hampden-Turner, 1997) • Most current research on how people from rural/ remote settings face difficulties in urban life (Ragusa, 2011) (乡村移民适应生活城市的障碍)。 – Lack of research in challenges people with mainly urban upbringing and backgrounds face, when they move to and work in rural/ remote parts. 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 8
  • 9. Research Objective (研究目标) • Research objective = Understanding the Challenges of Workers from Urban Backgrounds working in Rural/ Remote areas through a cultural competence perspective. (理解中澳城乡移民的融合障碍) • Focus on intangibles, specifically cultural competence (跨文化能力). – Cultural competence: the integration and transformation of knowledge about individuals and groups of people into specific standards, policies, practices, and attitudes used in appropriate cultural settings to increase the quality of services; thereby producing better outcomes (Davis, 1997). 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 9
  • 10. Conceptual Research Model Urbanites (城市居民) • Young: early 20’s/ 1st job • Females (女子) • Art degrees (文 学士) • Lack of experience in remote/ rural communities (缺 乏乡村工作经验) Outcomes (结果) • Reduced turnover ( 减 少人员流动) • Improved attraction (改善吸引力) • Realistic worker expectations • Better quality of services and performance (更好的 服务质量) Cultural Competence • Integration of knowledge about individuals and groups of people • Specific standards, policies and practices • Appropriate cultural attitudes (文化态度) DuringBefore After 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 Slide Number 10 跨文化能力 之前 期间 之后
  • 11. Research Methodology • Australia: – Conducted in association with the Cooperative Research Centre for Remote Economic Participation (CRC-REP). – In-depth exploratory interviews with 21 workers with Urban backgrounds in Remote areas (城乡移民) • China: – Secondary research among Chinese Non-Governmental Organisation (NGO - 非政府机构) workers living and working in interior parts of China • Data analysed using thematic analysis (主题分析法) 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 11
  • 12. Hampden-Turner & Trompenaars (2000) Cultural Competence model 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 12 • Has been applied at different levels: individual (个人), organisational (组织) and national (国族). • Has looked at the cultural differences within one country, across subcultures.
  • 13. Research Findings - Australia • Individualism vs Communitarianism (个体与集体) – Urbanites have a strong individualistic culture (Muecke et al., 2011) whereas rural/ remote people are often more communitarian • Universalism vs Particularism (普遍性与特殊性) – Rural/ remote people are particularistic, placing more value on relationships (Pearson et al., 2013). • Specific vs Diffuse (专一型与扩散型) – Much of what is conveyed in face-to-face interactions in rural/ remote communities consists of non-verbal communication (Braysich, 1979). 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 13
  • 14. Research Findings - China • Specific vs Diffuse (专一型与扩散型) – Urbanites have too general/ diffuse skills and lack the specific farming knowledge needed (Xinhua, 2012) • Achievement vs Ascription (成就型与归属型) – “Provinces have better all-round living environments -- you will have everything you need and prospects to keep moving up the career ladder outside of Beijing and Shanghai too.” (Shi, 2013) – If you’re a Beijing-based college grad who enjoys ordering anything you want on Taobao in the morning and getting it by courier that same afternoon, the prospect of going to a place where the chickens outnumber the people … may not be that appealing.” (Custer, 2015) 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 14
  • 15. Research Findings - China • Inner-directed vs Outer directed (内控与外控) – “as for university graduates, there are incentives. For example: guaranteed job placement if you transfer your hukou, or a 3,000 RMB gift" (Shi, 2013) – Government encouraging urban entrepreneurs to move to rural areas to help catch up - “a noble goal” (Custer, 2015). – “much better air quality … the advantage of owning a car in an environment in which one would actually be able to use it, rather than on Beijing's congested ring roads. (Shi, 2013) – “the withering disrespect, the arrogant glares and the disparaging comments from urbanites” (Siggins, 2011). 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 15
  • 16. Conclusion & Future Research (结论和未来研究) • Evidence of cultural competence gaps (跨文化能力) among urbanites in remote/ rural settings in Australia and China – Different dimensions for the 2 countries (中澳文化尺度不 一样) • Policy response – Need to better select, prepare and support these urbanites to work in new environment (更好的选择,制备和支持) • Further research – primary data study in China with interviews/ a larger-scale survey (中国初级资料研究 - 访谈, 调查) 7/20/2015 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 Slide Number 16
  • 17. 5th Sino-Australia Forum, CASS-Flinders, Beijing, 2015 17 Thank you 谢谢 Associate Professor Pi-Shen Seet (薛丕声) pi-shen.seet@flinders.edu.au Flinders University, Australia Dr Janice Jones Flinders University, Australia Dr Tim Acker Curtin University, Australia Michelle Whittle Flinders University, Australia 7/20/2015