This document lists 29 lessons on business etiquette and best practices. Some of the key lessons include: giving your best efforts to all tasks, no matter how menial; demonstrating an ability to get things done proactively rather than waiting passively; confirming all instructions and commitments in writing; avoiding criticizing subordinates publicly; and appreciating others' good qualities and giving them the benefit of the doubt. Maintaining personal integrity is also emphasized as one of the most important assets.

1. 29 Lessons from
The Unwritten Laws of
Business
by W.L. King

2. 1. However menial and trivial your
early assignments may appear, give
them your best efforts.

3. 2. Demonstrate an ability
to get things done.

4. 3. Do not wait
passively for anyone
to make good on
their delivery and
promises. Go after
them and keep
relentlessly after
them.

5. 4. Confirm instructions and
other’s commitments in
writing

6. 5. Avoid the appearance of
vacillating on your opinion

7. 6. Don’t be timid; speak up

8. 7. Be careful in the accuracy
of your statements

9. 8. Every manager needs
to know what goes on
in his/her domain

10. 9. Be selective in
your supervisor

11. 10. Whatever your
supervisor wants done is
your top priority

12. 11. Don’t invade the domain of another
department without the knowledge of the
manager

13. 12. Seek other people’s opinions
and recommendations

14. 13. When dealing
with customers, you
represent the
company with full
responsibility and
authority

15. 14. Don’t do it all as a manager

16. 15. Don’t make meetings too
large or small

17. 16. Everyone should have the
authority to execute their job
and meet responsibilities

18. 17. Don’t short-circuit or
override your subordinates

19. 18. Keep people informed

20. 19. Don’t criticize
someone in front of others

21. 20. Don’t miss a chance to
commend or reward a
subordinate or colleague

22. 21. Accept full responsibility
for your team

23. 22. The most valuable trait in business is
the ability to get along with all kinds of
people

24. 23. Don’t harbor grudges based on
disagreements on matters of opinion

25. 24. Don’t always look out for yourself

26. 25. Be careful of what you
say and commit to in writing

27. 26. Don’t take yourself or
your work too seriously

28. 27. Appreciate the good
in everyone

29. 28. Give people the
benefit of the doubt

30. 29. Your personal integrity is one
of your most important assets