1. NAVEENKUMAR R Phone: +91-8087175693/9677470320
Email: naveenkumarraja90@gmail.com
CAREER OBJECTIVE
Seeking a challenging position in a progressive organization, where my skills will significantly contribute to the overall
success of the organization & provide opportunities for my career growth & especially towards Electronics,
Telecommunication Industry and IT Fields.
CAREER SUMMARY
A highly enthusiastic & qualified Telecommunication Engineer and Technical Support Engineer with 2 years 1
month of experience in Telecom as NOC Engineer. Professional who thrives on targets & deadlines, with keen problem
solving & analytical skills, high ability to plan, design & implement projects efficiently. Skilled at performing &
documenting completion of maintenance, calibration, installation, fault location, & repair of electric, electronic,
mechanical, instruments & systems. Possessing a proven ability to administer & control the operation, configuration &
maintenance of computer based information systems Advanced understanding of customer needs with diligent attention
to detail resulting in superior customer service & high levels of client satisfaction. Communication skills
demonstrated through verbal & writing abilities, client relations, marketing expertise, customer service skills, & the
ability to produce in-depth reports.
ACADEMIC RECORDS
Year Institution Degree/Certificate CGPA/%
2009-2013 Anna University (Campus: Bannari
Amman Institute of Technology,
Satyamangalam). Tamilnadu
B.E (Electrical and Electronics
Engineering)
6.41
2009 N.S.V.V.Boys Higher secondary
school, Dindigul
XII (HSC) 89%
2007 Serve Seva Higher secondary
school, Natham
X (SSLC) 73%
TECHNICAL & SOFTWARE SKILLS
BMC Remedy 7.1
Operating Systems – Windows 98, 2000, XP, Windows Vista, MS DOS, Windows 7&8.
Good knowledge in networking and network related components like Router, Switches, FTP, TCP/IP
Protocol, UDP, and MAC, OSI model, VLAN, CCNA
Dealing with software’s like NSN, HUAWEI, ZTE, ERICSSON for telecom network monitoring.
1 Resume :) Naveen: naveenkumarraja90@gmail.com
EMPLOYMENT EXPERIENCE
2. Working as a Senior NOC ENGINEER in GTL Limited from May 2014 till date
Designation: Sr. NOC Engineer (Network Operation Center)
Customers : GIL-AIRCEL & GIL Own, AIRCEL, BSNL
Project Type: O&M (Operation & Maintenance)
Environment: For Troubleshoot Ticketing – BMC Remedy 7.1, Powertech RMS
Key Tasks Handled Across the Tenure:
Escalation of 2G&3G Base Station Alerts (Live Alarms) using ERRISSON, HUAWEI, NSN OSS
(Operation support subsystem).
Works on BMC Remedy7.1 for Trouble Tickets & POWERTECH Automation Solution (Remote
Monitoring System) for continuous alarms monitoring.
Troubleshooting the status of BTS using WINFOIL.
Works with vendors to perform troubleshooting of outages to determine if issue is telecom, power,
cabling or equipment-related.
Assists Technicians in identifying and resolving cabling or power issues.
Identifies the issue/malfunctions and communicate to Lead Technicians.
Verbally communicates escalation issues impacting targeted response times to management.
Preparing Daily Progress Report, Daily Fault Report & PM Report to send it to Circle Managers.
VALUE ADDED
Management of Man Power for Better & Fluent working of NOC process.
Take responsibility for team decisions. Lead any presentation to Management .Direct Co-ordination with
the Customers through Voice Call & Mail Communication.
Technical Support for Network, IT Infrastructure, OSS System & any technical issues.
ACADEMIC PROJECTS
Project Title: Solar Segway Robot
Description:
Now a day air pollution is major problem in earth. One of the Alternative source of avoiding pollution is using
Electrical vehicles in this project based on it.
To make a two wheel self-balancing robot using Pic, gyroscopic sensor, electrical DC motor, solar panel and
rechargeable battery.
PAPER PRESENTED & PROJECT
Presented a paper on “EMBEDED SYSTEM USING BUS CONDUCTOR” in JHONSON COLLEGE OF
ENGGINERING.
Presented “PROTOTYPE MODEL OF EMBEDED SYSTEM USING BUS CONDUCTOR” in FUTURA’10,
12th National Level Technical Symposium during September 2010.
CO-CURRICULAR ACTIVITIES
In plant Trainings at S.G ENGINEERING WORKS at Coimbatore.
Attended workshop in VIT about “ADVANCED INSTRUMENT SYSTEM” at GRAVITAS’11.
Attended workshop in VIT about “ANDROID OPERATING SYSTEM”.
Attended workshop in IIT Bombay about “LINE FOLLOWING ROBOT” at TECHFEAST’11.
PERSONAL PROFILE
Date of Birth
Father’s Name
Mother’s Name
Apr 03, 1992
Mr. Raja T
Mrs. Angala Eswari
R
Marital Status : Single
Sex : Male
2 Resume :) Naveen: naveenkumarraja90@gmail.com
3. Hobbies Gardening and playing cricket and chess.
Languages Known English, Tamil, Hindi (beginner)
Mobile +91-8087175693/9677470320
Permanent
Address
Kurumbapatty, Sendurai (post),
Natham (T.K), Dindigul (D.T)
TamilNadu, India- 624403
Temporary Address
Upale House, S.NO: 31, Galli No4 Opp To Raighad
bunglow,Choudhry Nagar, Lane NO-14, Dhanori, Pune
Telephone 04544-266812 Email naveenkumarraja90@gmail.com
Passport No Z2657748
References Available Upon Request
DECLARATION
I hereby declare that all the information provided by me in this application is factual and correct to the best of my
knowledge and belief.
Date:
Place:
(NAVEENKUMAR RAJA)
3 Resume :) Naveen: naveenkumarraja90@gmail.com