1. NANCY DHILLON
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Highlights of Qualifications
• Skilled in protocol, consensus-building and interpersonal relations
• Versatile writing abilities
• Adaptable to changing situations
Professional Experience
Communications
• Wrote briefing notes, memos and updates for international governmental organization
ensuring accuracy of information
• Prepared correspondence for Member of Parliament’s office and sent to appropriate
ministries after approval
• Assisted in the development of a training manual on livelihood creation for conflict-
affected communities in strife-ridden countries
• Negotiated with United Nations’ agencies, non-governmental organizations and donors
increasing support and financial investment for humanitarian initiatives in Africa
• Liaised with government ministries, embassies and other public interests on national and
international policy issues
• Responded to a wide range of issues from the public, media and government officials,
thereby assisting in their resolution
Strategic Planning and Policy Work
• Developed projects and implemented directives as a member of a multi-agency steering
committee that supported a comprehensive post-war country recovery effort
• Formulated action plans and strategic planning documents with colleagues that led to
improvements in achieving program goals
• Analyzed national and international policy providing recommendations and policy
options that helped shape Member of Parliament’s position and platform
• Identified opportunities for complementary projects among stakeholders to enable
burden-sharing and enhancing delivery of output
Research
• Analyzed and undertook studies of protracted refugee situations
• Created a socio-economic survey and baseline data for emergency relief operations
• Conducted primary research and qualitative analyses for two books on the United Nations
• Assessed conflict resolution initiatives identifying emerging issues and drawing
implications for existing policy and programs

2. Work History
Election Officer, Elections Alberta, Edmonton, 2015 [Position ended with the provincial election
in Alberta on May 5, 2015]
Assistant to Campaign Manager Jim Gurnett, Re-election Campaign for Ward 12 Councillor
Amarjeet Sohi, Edmonton, 2013 [Position ended with the civic election on October 21, 2013]
Writing and Editing Assistant/Tutor - funding administered through a post-secondary grant,
Edmonton, 2010-11 [Student completed a Bachelor of Commerce degree program]
Divisional Support, Advanced Education and Technology, Government of Alberta, Edmonton,
2007-9 [Temporary position]
Administrative Support, Auditor General of Alberta, Edmonton, 2007-8 [Temporary Position]
Constituency Assistant, Office of Hon. David Kilgour, Member of Parliament, Edmonton,
2004-6 [Member of Parliament retired]
Assistant Reintegration Officer, United Nations High Commissioner for Refugees, Sierra Leone,
2003 [Temporary position]
Operational Support, United Nations High Commissioner for Refugees, Switzerland, 2001-2
[Temporary position]
Research Assistant for Professor W. Andy Knight, University of Alberta, Edmonton, 1999
[Temporary position]
Community Development Philosophy
Recasting individuals and groups as agents of their own solutions is central to the empowerment
of communities. Empowered individuals having strong socio-economic networks are likely to
engender sustainable community infrastructure. Therefore, it may be helpful to focus efforts on
the strengths and abilities existing within communities to actualize their fullest potential.
Community Involvement
Aids Network of Edmonton Society - Receptionist (1995 – 1997)
Terry Fox Marathon - Participant (1993 – 1994)
Alberta Cancer Foundation – Canvasser (1997 – 1998)
Alberta Diabetes Association – Canvasser (1993 – 1996)
Alberta Lung Association – Canvasser (1994 – 1996, 1998)
Education
Master of Arts, Political Science/International Relations, University of Alberta, 2000
Bachelor of Arts (with Honours), Political Science, University of Alberta, 1998