1. RESUME
NAGARAJ
Devarkindani(Vill),
Gangojikothur(PO)
Krishnagiri(TK)&(DT)
Pin code : 635121
Mob : +91 7026551338
E-mail : naga15693@gmail.com
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CAREER OBJECTIVE
• To work in an environment which will provide more avenues in the field of computer
hardware & Networking.
WORKING EXPERIENCE
ORGANIZATION
EMPLOYMENT STATUS
(FULL TIME / PART TIME) DURATION
wiproinfotech Franchise – (
SKYPRO technologies pvt ltd In
Bangaluru )
Technical IT Helpdesk
26 March 2015 Till now.
HCL service ltd Desktop support
engineer
July 2013 to March 2015
EDUCATIONAL QUALIFICATION
• I have Completed Diploma computer engineering
• 10+2 from TN Board Tamil nadu
• High School from chennasandiram.

2. TECHNICAL SKILLS
LANGUAGES/ TOOLS/ SUBJECTS
LEVEL
MEDIUM
HARDWARE PC and Laptop Assembling,Hardware Troubleshooting,Hardware Maintenance,
Installingnewdevices with proper driver, OS INSTALL,BIOS Troubleshooting,
BASIC NETWORKING LAN, IP addressing with Subnet Mask, Hub, Switch, Installing and Configuring
Modem, server ADS ,DNS ,DHCP ,VPN , FTP , Filesharingand permission
LINUX(red hat) Installing& troubleshooting
MS-OFFICE Back Office Technology. Outlook configuration & troubleshooting
WiproInfotech ( Shoppersstopproject) 26th
March – till now
Responsibilities:-
o Installationandconfigurationof WinXP/Vista/Win7,withrequiredapplicationsonclients.
o Troubleshooting&Installationof MS-Office 2003,2007, 2010,2013.
o Troubleshootingof networksettingsandproxysettingsforInternetconnectivity.
o Configuring&TroubleshootingMail clientlike MicrosoftOutlook2003,2007,2010, outlook2013.
o HandlingsystemsusingRemoteDesktop,MicrosoftLync2010,VNC and Teamviewer.
o DownloadingandUploadingDatathroughFTPand configuringFTPsoftware.
o UsingTrend Micro Office ScanClienttoRemovingVirus.
o Managing andmaintainingPrinters,scanners,POSandPOSperipherals.
o Responsible formaintainingthe complete ITAssetInventory
o Responsible forapplicationsupport,hardware andsoftwareinstallationandtroubleshooting.
o GivingSupporttoWindows,Orapos , MMS, MS Outlook,MSoffice,Seagull FTP.
o Trouble shootingHardware &S/W issuesof the desktops.
o Responsible forsystemanddevice movesandaddsforvariousBusinessUnitsasrequested
o Creating,ManagingUser accounts & givinglocal policytousersinDomain.
o Maintainingthe Networkcomprisingof switches,wirelessaccesspoints,inventoryscanners.
o UtilizingIBMMaximoticketingtool forraisingcallsandresolvingthe callswithintime.
o Interactwithtier2 tier3 engineerstorestore service and/oridentifycorrectcore problems.
o Connecting,ConfiguringandMaintainingof IP(InternetProtocol) Phones.

3. PERSONAL DETAILS:
Name : NAGARAJ
Father’s name : Govindan
Date of Birth : 20th January 1992
Permanent address : Vill – Devarkundani, Post – Gangojikothur,
Dist – Krishnagiri (TK)&(DT), TN
Nationality : Indian
Language : Tamil, English, Kannada, Telugu
Strength : Smart worker & Flexible in nature
Hobbies : Watching Movie & playing cricket
DECLARATION
I hereby declare that particulars information given here in are true and complete to the
best of my knowledge.
DATE
PLACE NAGARAJ