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My leading transformational
change journey
Michelle Timoney
My journey
• Our change
• Our team
• What we took from the programme
• What next?
Acute Kidney Injury (AKI)
Cheshire, Warrington & Wirral Area Team
(NHS England)
Michelle Timoney (Advanced Practitioner)
Quality Improvement Lead, Cheshire & Merseyside Strategic
Clinical Networks
Our team:
Dr Khaled Abdulnabi (Consultant)
Natalie Erickson (AKI Nurse)
Richard Freeman (Head of QIPP & public health)
Nesta Hawker (Specialised commissioner, service specialist)
Sue Renwick (CCG Long Term Conditions Commissioner)
Our NHSIQ trainer: Ushma Bhatt, Organisation Development &
Continuous Improvement Manager, North of England
Commissioning Support
Our transformational change
To reduce morbidity and mortality from
acute kidney injury (AKI)
Did you know…..
• Up to 100,000 UK hospital deaths p.a.
are associated with AKI
• Up to 30% of AKI could be prevented
with the right care and treatment
• 1 in 5 people admitted to hospital as an
emergency has AKI
• 65% of AKI starts in the community
Was it really transformational…?
Future look
Scale of the problem
Lots of small improvements required
Nurture leaders and champions
System change
What we got from the programme
• Evidence based, new approaches - increase
our chance of success
• Access to NHSIQ
• Ideas and challenge
• Common language
• Relationships
• Time - reflect and rethink
• Deconstructing language
What did we do differently as a team?
Formally
• Stakeholder mapping
• PACE of our work (30;60;90)
• Deming’s lens
• Analysis of our system
Informally
• Using networks
• Nurturing leadership
• Specific new ideas to tackle problems emerged
What did I learn
• Definitions of teams
• Performance management expectations vs
transformational change
• Encouraging others
Think kidneys……
https://www.thinkkidneys.nhs.uk/

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QSIR knowledge exchange - Michelle Timoney presentation

  • 1. My leading transformational change journey Michelle Timoney
  • 2. My journey • Our change • Our team • What we took from the programme • What next?
  • 3. Acute Kidney Injury (AKI) Cheshire, Warrington & Wirral Area Team (NHS England) Michelle Timoney (Advanced Practitioner) Quality Improvement Lead, Cheshire & Merseyside Strategic Clinical Networks Our team: Dr Khaled Abdulnabi (Consultant) Natalie Erickson (AKI Nurse) Richard Freeman (Head of QIPP & public health) Nesta Hawker (Specialised commissioner, service specialist) Sue Renwick (CCG Long Term Conditions Commissioner) Our NHSIQ trainer: Ushma Bhatt, Organisation Development & Continuous Improvement Manager, North of England Commissioning Support
  • 4. Our transformational change To reduce morbidity and mortality from acute kidney injury (AKI) Did you know….. • Up to 100,000 UK hospital deaths p.a. are associated with AKI • Up to 30% of AKI could be prevented with the right care and treatment • 1 in 5 people admitted to hospital as an emergency has AKI • 65% of AKI starts in the community
  • 5. Was it really transformational…? Future look Scale of the problem Lots of small improvements required Nurture leaders and champions System change
  • 6. What we got from the programme • Evidence based, new approaches - increase our chance of success • Access to NHSIQ • Ideas and challenge • Common language • Relationships • Time - reflect and rethink • Deconstructing language
  • 7. What did we do differently as a team? Formally • Stakeholder mapping • PACE of our work (30;60;90) • Deming’s lens • Analysis of our system Informally • Using networks • Nurturing leadership • Specific new ideas to tackle problems emerged
  • 8. What did I learn • Definitions of teams • Performance management expectations vs transformational change • Encouraging others