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Operating in a cashless economy:
from fundraising to resource-raising

                                 Money


                 Influence                     Time




           Profile
                               Resource-                 Goods
                              raising mix


                Knowledge
                                              Services
                 and skills

                                 Facilities




                     Caroline Beaumont, 2010 Clore Social Fellow
                           Programme Director Race Online 2012
Lessons learned
Lesson 1: More opportunities could be created for donating resources

Lesson 2: Strategic clarity is essential to effective resource-raising

Lesson 3: Fundraisers need to be better supported to resource-raise
        - The right performance measures
        - Supportive financial systems
        - Collaborative working practices

Lesson 4: Acknowledge, budget for and ask for the ‘hidden costs’

Lesson 5: Resource-raising requires different and distinctive skills

Lesson 6: Negotiate for quality, reliability and sustainability
5 steps to developing a resource-raising strategy
                                                    Resource
                                                     raising
                                                    strategy
Step 2: decide on your overarching resource-raising strategy




                                                        Resource-raising
     Opportunistic/     Income-
                                     Mission delivery    at the heart of
       reactive        generation
                                                        the organisation
Step 1: identify the role that donated resources could play


                          Income generation &
                                                    Management        Mission Delivery
                            communications

                        Oxfam + M&S
   To turn into money
                        CRUK + TKMaxx
                        Clear Channel           NSPCC pro bono     Crisis at
                        media space             legal panel        Christmas
   In lieu of money
                        Donated office          BT secondees       Sightsavers +
                        space                                      Mectizan (Merck)
                        Celebrity               Venture            Macmillan + Toni
                        endorsements            philanthropy pro   & Guy/Boots
   More than money                              bono advisory
                        CoTYs                                      Christian Aid pro-
                                                                   poor business
                                                                   strategy
Approach 1: opportunistic/reactive


                         Income generation &
                                               Management   Mission Delivery
                           communications



    To turn into money           X                 X               X


    In lieu of money             X                 X               X


    More than money              X                 X               X



•Potentially any type or use but not planned in advance
•Can also be a cultivation tactic for cash donors
•Can become strategic
Approach 2: income generation


                         Income generation &
                                               Management   Mission Delivery
                           communications


    To turn into money
                                 X


    In lieu of money             X


    More than money              X



•Goods to be sold
•Fundraising comms
•Budget relieving resources
• Generate or save money that can be spent on management or mission
delivery
Approach 3: mission delivery


                        Income generation &
                                              Management   Mission Delivery
                          communications



   To turn into money




   In lieu of money                                               X


   More than money                                                X




•Clear programme/strategic goals and outcomes
• Openness to how they are achieved using donated resources
• Donated resources reduce the cash requirement
Approach 4: resource-raising at the heart of the organisation


                         Income generation &
                                               Management     Mission Delivery
                           communications



    To turn into money           X                 X                 X


    In lieu of money             X                 X                 X


    More than money              X                 X                 X



•Can be any type or use, but integral to the business model
• Displined and systematic
• Culture of considering the role of donated resources in planning,
budgeting and measuring performance
Step 3: who owns the strategy, who needs to work together?



                           Programmes/
                             services




                                          Campaigns/
            Procurement    Fundraising     comms/
                                            policy




                            Finance
Step 4: make sure the supply is reliable and sustainable


Specify: develop a clear specification for the resource, involving the
procurement team and the people who will be using it or managing it.

Assess the risks: particularly around reliability and sustainability – are you
willing to accept these?

Identify costs: hard costs and time costs associated with the resource and
factor this into your decision as to whether to pursue or accept it.

Budget for the costs: and seek to recover them from the donor as a first
principle.

Contract if you can: if you can‟t, make your expectations explicit. What
does the donor agree to deliver and what do they expect from you?

Manage well: the resource as though it were paid for, the supporter as you
would a cash donor- reliability is directly related to the strength of the
relationship.
Step 5: value and report

Good practice: Valuation

•„If it‟s worth having, it‟s worth valuing‟
•Use a „reasonable estimate of the market value‟
•Develop a simple formula for valuation, agreed by FD, auditors and the
donor

Good practice: Reporting

•Report the value of resources in-kind separately from general donations
•If you can‟t put a value on it, at least measure and report on impact

Good practice - Income targets

•Count value towards fundraising targets if the resource is on mission
•If the resource was in budget: unrestricted income target.
•If the resource was out of budget: restricted income target.
10 point strategy

1. A definition of the role of donated resources in the organisation
2. A “wish-list” of planned or budgeted for goods, services or
   facilities that have high potential to be resourced in-kind
3. Details of strategic focus areas, programmes or projects that
   have high potential to have some resourcing in-kind
4. Campaigning, communications or policy goals that have high
   potential to be achieved through supporters‟ access and influence
5. Organisations and individuals identified as resource-raising
   targets
6. Any resources that the charity won‟t accept and reasons why
7. The process for deciding whether to accept resources in-kind
8. Some guidelines on budgeting for the associated costs
9. A policy on valuing and reporting resources in-kind
10.Performance measures, based on both financial value generated
   and strategic outcomes contributed towards.
How to find out more
• Full report (including SoRP guidance) downloadable at
  www.cloresocialleadership.org.uk/caroline-beaumont
• Boxnet files via Linkedin
• Join the Resource-raising working group on Linkedin and share
  practice

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Caroline Beaumont, Race Online 2012

  • 1. Operating in a cashless economy: from fundraising to resource-raising Money Influence Time Profile Resource- Goods raising mix Knowledge Services and skills Facilities Caroline Beaumont, 2010 Clore Social Fellow Programme Director Race Online 2012
  • 2. Lessons learned Lesson 1: More opportunities could be created for donating resources Lesson 2: Strategic clarity is essential to effective resource-raising Lesson 3: Fundraisers need to be better supported to resource-raise - The right performance measures - Supportive financial systems - Collaborative working practices Lesson 4: Acknowledge, budget for and ask for the ‘hidden costs’ Lesson 5: Resource-raising requires different and distinctive skills Lesson 6: Negotiate for quality, reliability and sustainability
  • 3. 5 steps to developing a resource-raising strategy Resource raising strategy
  • 4. Step 2: decide on your overarching resource-raising strategy Resource-raising Opportunistic/ Income- Mission delivery at the heart of reactive generation the organisation
  • 5. Step 1: identify the role that donated resources could play Income generation & Management Mission Delivery communications Oxfam + M&S To turn into money CRUK + TKMaxx Clear Channel NSPCC pro bono Crisis at media space legal panel Christmas In lieu of money Donated office BT secondees Sightsavers + space Mectizan (Merck) Celebrity Venture Macmillan + Toni endorsements philanthropy pro & Guy/Boots More than money bono advisory CoTYs Christian Aid pro- poor business strategy
  • 6. Approach 1: opportunistic/reactive Income generation & Management Mission Delivery communications To turn into money X X X In lieu of money X X X More than money X X X •Potentially any type or use but not planned in advance •Can also be a cultivation tactic for cash donors •Can become strategic
  • 7. Approach 2: income generation Income generation & Management Mission Delivery communications To turn into money X In lieu of money X More than money X •Goods to be sold •Fundraising comms •Budget relieving resources • Generate or save money that can be spent on management or mission delivery
  • 8. Approach 3: mission delivery Income generation & Management Mission Delivery communications To turn into money In lieu of money X More than money X •Clear programme/strategic goals and outcomes • Openness to how they are achieved using donated resources • Donated resources reduce the cash requirement
  • 9. Approach 4: resource-raising at the heart of the organisation Income generation & Management Mission Delivery communications To turn into money X X X In lieu of money X X X More than money X X X •Can be any type or use, but integral to the business model • Displined and systematic • Culture of considering the role of donated resources in planning, budgeting and measuring performance
  • 10. Step 3: who owns the strategy, who needs to work together? Programmes/ services Campaigns/ Procurement Fundraising comms/ policy Finance
  • 11. Step 4: make sure the supply is reliable and sustainable Specify: develop a clear specification for the resource, involving the procurement team and the people who will be using it or managing it. Assess the risks: particularly around reliability and sustainability – are you willing to accept these? Identify costs: hard costs and time costs associated with the resource and factor this into your decision as to whether to pursue or accept it. Budget for the costs: and seek to recover them from the donor as a first principle. Contract if you can: if you can‟t, make your expectations explicit. What does the donor agree to deliver and what do they expect from you? Manage well: the resource as though it were paid for, the supporter as you would a cash donor- reliability is directly related to the strength of the relationship.
  • 12. Step 5: value and report Good practice: Valuation •„If it‟s worth having, it‟s worth valuing‟ •Use a „reasonable estimate of the market value‟ •Develop a simple formula for valuation, agreed by FD, auditors and the donor Good practice: Reporting •Report the value of resources in-kind separately from general donations •If you can‟t put a value on it, at least measure and report on impact Good practice - Income targets •Count value towards fundraising targets if the resource is on mission •If the resource was in budget: unrestricted income target. •If the resource was out of budget: restricted income target.
  • 13. 10 point strategy 1. A definition of the role of donated resources in the organisation 2. A “wish-list” of planned or budgeted for goods, services or facilities that have high potential to be resourced in-kind 3. Details of strategic focus areas, programmes or projects that have high potential to have some resourcing in-kind 4. Campaigning, communications or policy goals that have high potential to be achieved through supporters‟ access and influence 5. Organisations and individuals identified as resource-raising targets 6. Any resources that the charity won‟t accept and reasons why 7. The process for deciding whether to accept resources in-kind 8. Some guidelines on budgeting for the associated costs 9. A policy on valuing and reporting resources in-kind 10.Performance measures, based on both financial value generated and strategic outcomes contributed towards.
  • 14. How to find out more • Full report (including SoRP guidance) downloadable at www.cloresocialleadership.org.uk/caroline-beaumont • Boxnet files via Linkedin • Join the Resource-raising working group on Linkedin and share practice

Editor's Notes

  1. Introducing resource-raising and mixFocus on other elements, not money, time – classic fundraising/volunteering disciplines are well establishedNot about how to get more out of donors, how your organisation needs to beHow many are ‘fundraisers’/as only roleIssue for whole organisation and senior leadershipIntroducing me and RO2012 approach to resource raisingMix – examples people have worked with?Sum up overall experience vs cash
  2. Lessons 1&2: Q: Describe org’s approach: indifferent (don’t seek or accept); reactive: offered and find a way to use; proactive: specific about need and seek; opportunistic: spot and opportunity and go for it (flip)(1/3, 1/3, 1/3)Lesson 3: Q: Value of resources in kind set against fundraising targets? Always, sometimes, never? (3%, 23%, 72%)Have to be valuing to count: Q: Do you know the value of resources in kind? 66% DK, 21% could find.“. . . it can be frustrating if you can see how skills or gift in-kind could be of benefit to programmes and if only you had the process to support you, you could mobilise a huge amount of additional resource.” “. . . it’s very much about us asking the questions [internally] rather than proactively going out into the market and that means we have very defined conversations that are really more about what the company has to give than the priority that [we have] in terms of need.. . sometimes half the battle is finding the right person to speak to.” Lesson 4: Hidden costs no1 barrier 61%, time consuming 59%, hard to manage 47%Lesson 5: fundraiser vs resource-raiserLesson 6: Unreliable 47%, negotiating for cash vs in-kind, supporter cultivation 2nd biggest benefit Resource should always have value in own right. . .
  3. Greater involvement at planning stage, closer to org strategy/programmes = more sophisticated resource raisers
  4. Turned into money = goods (usually) then soldIn lieu of money = goods, services, facilities; cash not neededMoney can’t buy = knowledge, profile, access, influence – partnership and into heart of organisationIncome gen & comms: (usually fundraising comms)
  5. Most orgs will sit in 1-3Those in 4 tend to be entrepreneurial, smaller, agileLeadership
  6. Approach 4: resource-raising organisation; not hierarchical; access to experts and decision makers; all disciplines work together; best placed person makes the ask/building the relationship
  7. Ref SORP guidelines
  8. Can’t be written by fundraising exclusively, has to involve all parties