2. ORGANIZATION STRUCTURE
ORGANIZATION STRUCTURE
A framework of an organization expressed
A framework of an organization expressed
by its degree of complexity, formalization
by its degree of complexity, formalization
and centralization
and centralization
4. FORMALIZATION
FORMALIZATION
The degree to which an
The degree to which an
organization relies on rules and
organization relies on rules and
procedures to direct the behavior
procedures to direct the behavior
of its employees
of its employees
7. PURPOSES OF ORGANIZING
PURPOSES OF ORGANIZING
Divide work to be done into specific jobs & departments
Divide work to be done into specific jobs & departments
Assign tasks and responsibilities associated with
Assign tasks and responsibilities associated with
individual jobs
individual jobs
Coordinate diverse organizational tasks
Coordinate diverse organizational tasks
Clusters jobs into units
Clusters jobs into units
Establish relationships among individuals , groups and
Establish relationships among individuals , groups and
departments
departments
Establish formal lines of authority
Establish formal lines of authority
Allocate and deploys organizational resources.
Allocate and deploys organizational resources.
9. ASPECTS OF VERTICAL
ASPECTS OF VERTICAL
DIMENTION
DIMENTION
Unity of command
Unity of command
Authority & responsibility
Authority & responsibility
10. ASPECTS OF HORIZONTAL
ASPECTS OF HORIZONTAL
DIMENSION
DIMENSION
Departmentalization
Departmentalization
Division of labor
Division of labor
11. UNITY OF COMMAND
UNITY OF COMMAND
The principle that subordinate should have
The principle that subordinate should have
one and only one superior to whom he (or
one and only one superior to whom he (or
she) is directly responsible.
she) is directly responsible.
12. CHAIN OF COMMAND
CHAIN OF COMMAND
The flow of authority from the top to the
The flow of authority from the top to the
bottom of an organization
bottom of an organization
13. DEPARTMENTALIZATION
DEPARTMENTALIZATION
The process of grouping individuals into
The process of grouping individuals into
separate units or departments to
separate units or departments to
accomplish organizational objectives
accomplish organizational objectives
14. DEPARTMEN
DEPARTMENT
T
Department designates a distinct area,
Department designates a distinct area,
division or branch of an organization over
division or branch of an organization over
which a manager has authority for the
which a manager has authority for the
performance of specified activities
performance of specified activities
15. DIVISION OF LABOUR
DIVISION OF LABOUR
The break down of jobs in narrow,
The break down of jobs in narrow,
respective tasks.
respective tasks.
16. PROCESS OF ORGANIZATION
PROCESS OF ORGANIZATION
STEPS
STEPS
• Establishing objective
Establishing objective
• Formulating supporting plans& policies
Formulating supporting plans& policies
• Identifying activities necessary to accomplish these
Identifying activities necessary to accomplish these
(1&2 above)
(1&2 above)
• Grouping these activities in the light of human and
Grouping these activities in the light of human and
material resources available and to the best way of
material resources available and to the best way of
using them
using them
• Delegating to the head of each group the authority
Delegating to the head of each group the authority
necessary to perform the activities
necessary to perform the activities
• Tying the groups together vertically and horizontally
Tying the groups together vertically and horizontally
through chain of command and flow of communication
through chain of command and flow of communication
17. SPAN OF MANAGEMENT
SPAN OF MANAGEMENT
The number of subordinates a manager can
The number of subordinates a manager can
supervise effectively and efficiently
supervise effectively and efficiently
Narrow (or vertical)
Narrow (or vertical)
Wide (or horizontal)
Wide (or horizontal)
19. NARROW SPAN
NARROW SPAN
Advantages
Advantages
Close supervision
Close supervision
Close control
Close control
Fast communication
Fast communication
Disadvantages
Disadvantages
Many level of management
Many level of management
Excessive distance between the top &lowest level
Excessive distance between the top &lowest level
Superior tend to get too involved in subordinates work
Superior tend to get too involved in subordinates work
High cost due to many levels
High cost due to many levels
21. WIDE SPAN
WIDE SPAN
Advantages
Advantages
Superiors are obliged to delegate
Superiors are obliged to delegate
Clear policies are made
Clear policies are made
Subordinates are carefully selected
Subordinates are carefully selected
Disadvantages
Disadvantages
Overloaded superiors become decision
Overloaded superiors become decision
bottlenecks
bottlenecks
Superiors may lose control
Superiors may lose control
Require exceptional quality of managers
Require exceptional quality of managers
22. FACTORS AFFECTING
FACTORS AFFECTING
SPAN
SPAN
Training of subordinates
Training of subordinates
Clarity of delegation of authority
Clarity of delegation of authority
Clarity of plans
Clarity of plans
Use of objective standards
Use of objective standards
Rate of change
Rate of change
Communication techniques
Communication techniques
Amount of personal contact needed
Amount of personal contact needed
23. DEPARTMENTATION
DEPARTMENTATION
The process of grouping individuals into
The process of grouping individuals into
separate units or departments to
separate units or departments to
accomplish organizational objectives
accomplish organizational objectives
24. DEPARTMENTATION
DEPARTMENTATION
By time
By time
By function
By function
By territory
By territory
By product
By product
By process of manufacturing
By process of manufacturing
By customer’s interest
By customer’s interest
25. Departmentation by Time
Departmentation by Time
Grouping activities on the basis of time,
Grouping activities on the basis of time,
generally at lower levels.
generally at lower levels.
Continuous round the clock
Continuous round the clock
Shifts
Shifts
26. Advantages
Advantages
Service available 24 / 7
Service available 24 / 7
Processes work uninterrupted
Processes work uninterrupted
Utilization of equipment
Utilization of equipment
Helping people utilize available time
Helping people utilize available time
Lack of supervision especially at night
Problem of coordination & communication
Cost of overtime
Fatigue factor
Disadvantages
28. Advantages
Advantages
Is Logical reflection of functions
Is Logical reflection of functions
Maintains power and prestige of major functions
Maintains power and prestige of major functions
Follows principle of occupational specialization
Follows principle of occupational specialization
Simplifies training
Simplifies training
Furnishes means of tight control at top
Furnishes means of tight control at top
Deemphasis of overall company objective
Overspecializes and narrows viewpoint of key
personnel
Reduces coordination between functions
Responsibility for profits is at the top only
Slow adaptation to changes in environment
Limits development of general managers
Disadvantages
30. Advantages
Advantages
Places responsibility at a lower level
Places responsibility at a lower level
Places emphasis on local markets and problems
Places emphasis on local markets and problems
Improves coordination in a region
Improves coordination in a region
Takes advantage of economies of local operations
Takes advantage of economies of local operations
Better face-to-face communication with local interests
Better face-to-face communication with local interests
Furnishes measurable training ground for general
Furnishes measurable training ground for general
managers
managers
Requires more persons with general manager abilities
Tend to make maintenance of economical central
services difficult and may require services such as
personnel or purchasing at the regional level
Increases problem of top management control
Disadvantages
32. Advantages
Advantages
Places attention and effort on product line
Places attention and effort on product line
Facilitates use of specialized capital, facilities, skills, and
Facilitates use of specialized capital, facilities, skills, and
knowledge
knowledge
Permits growth and diversity of products and services
Permits growth and diversity of products and services
Improves coordination of functional activities
Improves coordination of functional activities
Places responsibility for profits at the division level
Places responsibility for profits at the division level
Furnishes measurable training ground for general
Furnishes measurable training ground for general
managers
managers
Requires more persons with general managers abilities
Tends to make maintenance of economical central
services difficult
Presents increased problem of top management control
Disadvantages
34. Advantages
Advantages
Achieves economic advantage
Achieves economic advantage
Uses specialized technology
Uses specialized technology
Utilizes special skills
Utilizes special skills
Simplifies training
Simplifies training
Coordination of departments is difficult
Responsibility for profit is at the top
Is unsuitable for developing general managers
Disadvantages
36. Advantages
Advantages
Encourages concentration on customer needs
Encourages concentration on customer needs
Gives customers feeling that they have an understanding
Gives customers feeling that they have an understanding
supplier
supplier
Develops expertness in customer area
Develops expertness in customer area
May be difficult to coordinate operations between
competing customer demands
Requires managers and staff expert in customers
problems
Customer groups may not always be clearly defined (For
Example, large corporate firms vs. other corporate
businesses)
Disadvantages
37. TYPES OF ORGANIZATIONS
TYPES OF ORGANIZATIONS
Mechanistic ( or bureaucratic )
Mechanistic ( or bureaucratic )
Organic ( or adhocracy)
Organic ( or adhocracy)
Team-based
Team-based
Boundary-less
Boundary-less
Matrix
Matrix
38. MECHANISTIC ORGANIZATION
MECHANISTIC ORGANIZATION
(Bureaucracy)
(Bureaucracy)
A structure that is high in complexity,
A structure that is high in complexity,
formalization and centralization
formalization and centralization
Permanent
Permanent
Shared responsibility
Shared responsibility
Work by the book
Work by the book
39. ORGANIC ORGANIZATION
ORGANIC ORGANIZATION
(Adhocracy)
(Adhocracy)
A structure that is low in complexity ,
A structure that is low in complexity ,
formalization and centralization .
formalization and centralization .
Transient
Transient
Adhocism
Adhocism
creative
creative
40. TEAM-BASED ORGANIZATION
TEAM-BASED ORGANIZATION
An organization made of work groups or
An organization made of work groups or
teams that perform organization’s work
teams that perform organization’s work
41. BOUNDARY – LESS
BOUNDARY – LESS
ORGANIZATION
ORGANIZATION
An organization whose design is not defined
An organization whose design is not defined
or limited to the boundaries imposed by a
or limited to the boundaries imposed by a
pre-defined structure
pre-defined structure
[ Also knows as Network org, modular ,or
[ Also knows as Network org, modular ,or
virtual corporation]
virtual corporation]
42. MECHANISTIC Vrs ORGANIC
MECHANISTIC Vrs ORGANIC
ORGANIZATION
ORGANIZATION
Rigid hierarchical
Rigid hierarchical
relationship
relationship
Fixed duties
Fixed duties
High formalization
High formalization
Formalized
Formalized
communication
communication
channels
channels
centralized
centralized
Collaborative/flexible
Collaborative/flexible
(both vertical
(both vertical
horizontal)
horizontal)
Adaptable duties
Adaptable duties
low formalization
low formalization
Informal
Informal
communication
communication
decentralized
decentralized
MECHANISTIC
MECHANISTIC Organic
Organic
43. MATRIX ORGANIZATION
MATRIX ORGANIZATION
An organization that assigns specialists from
An organization that assigns specialists from
different functional departments to work on
different functional departments to work on
one or more projects that are led by a
one or more projects that are led by a
project manager
project manager
44. MATRIX ORGANIZATION
MATRIX ORGANIZATION
WORKING
WORKING
Define objectives of the project or task
Define objectives of the project or task
Clarify roles , authority and responsibility
Clarify roles , authority and responsibility
of managers and team members based
of managers and team members based
on knowledge &experience rather than
on knowledge &experience rather than
rank
rank
Balance power of functional and project
Balance power of functional and project
managers
managers
Install appropriate cost , time and quality
Install appropriate cost , time and quality
control
control
45. STRATEGIC BUSINESS UNIT
STRATEGIC BUSINESS UNIT
(SBU)
(SBU)
A single business that is independent of main
A single business that is independent of main
organization and formulates its own strategy.
organization and formulates its own strategy.
It will have its own:
It will have its own:
Unique mission
Unique mission
Competitors
Competitors
Plans
Plans
Organization/setup
Organization/setup
recourses
recourses