An interactive workshop where creative thinking tools are put to the test. Flexing creative muscles in healthcare is not always easy to do. We hope these ideas will be useful when you go back home to solve your wicked problems! Andrew and Marlies

1. CREATIVE JAM SESSION
Andrew Siu
@asiu4quality
Marlies Van Dijk
@tweetvandijk

3. “The world is moving so fast
these days that the man
who says it can’t be done
is generally interrupted by
someone doing it.”
-Elbert Hubbard

5. An innovation initiative is
any project that is new to
you and has an uncertain
outcome.
-Vijay Govindarajan and Chris
Trimble. The other side of innovation,
solving the execution challenge. 2010.

8. “You can discover more
about a person in an hour
of play than in a year of
conversation”
- Plato

9. Where the magic
happens
Your comfort
zone

10. WICKED PROBLEMS

11. 1. A system change that spans “Bob’s” stroke journey; for rehab/home it’s like tangled
Christmas lights
2. Engaging staff & volunteers to get on board with new Red Cross national and quality
standards
3. Increasing awareness and attendance to group education sessions
4. Working on organizational culture moving from a culture of entitlement to a culture of
achievement.
5. We are having trouble accessing mental health services for pregnant youth (under 19 yo).
6. Need to provide an expanded vitreo retinal service within our HA. How can we put patient
centred care at the heart of decision making?
OR
7. Mobilizing staff to become engaged in change
8. Inspiring my physician colleagues to lead and contribute to quality initiatives
9. How to make our system more patient centred?

13. Debrief

14. KILL THE ELEPHANT
R I P

15. What do we dislike?
What went wrong?
What are my fears?
What are my qualms?
What are the risks?
What are my concerns?
What makes me roll my eyes?
What am I sick of hearing?

16. “New beginnings are often disguised
as painful endings”
- Lao Tzu

18. IDEA JACKPOT

20. List 4 Stakeholders

22. List 4 Spaces

24. List 4 Objects

25. Choose:
2nd stakeholder 4th space 3rd object

26. What ideas can you come up with
when we combine:
2nd stakeholder 4th space 3rd object
+ +

27. example:
How can we get younger men
more aware of their personal health?
College
Male
Bus station iPhone
+ +

29. Individually, write your idea
on a post-it. (5 min)

30. Share your ideas
& vote on a favourite

31. Play again!!
3rd stakeholder 1st space 2nd object

32. Refine your chosen idea!
Use provided material as you choose.

33. Get ready to pitch!

34. There once was
a boy lost in the
woods. . .

35. Debrief

36. FLAMETHROWING

37. Choose 2 members to pitch your idea.
The rest of the team will be flamethrowers.

38. Allow flamethrowers to tear the concept apart.
Pitchers turn their backs and capture feedback.

39. Share the feedback with the rest of your team.

40. Time to show off your creativity!

41. Time to show off your creativity!

42. http://www.thnk.org/
http://www.bromfordlab.com/get-
ting-ideas-from-customers/
http://99u.com/