6. Entity and Sentiment Analysis
Entity
Analysis
Entity Analysis inspects
the given text for known
entities (proper nouns
such as public figures,
landmarks, etc.), and
returns information about
those entities.
sentiment analysis and
attempts to determine
the sentiment (positive
or negative) expressed
about entities
Sentiment
Analysis
8. Example of Entity and Sentiment Analysis
“I don’t find the app useful: it’s really slow and
crashing”.
Entity Sentiment
1- App 1- I don’t find the app useful
2- it’s really slow and crashing
Negative
9. Example of Entity and Sentiment Analysis
“I really like the new design of your website!”.
Entity Sentiment
1- design
2- website
1- I really like the new
design of your website
Positive
10. Example of Entity and Sentiment Analysis
“I’m not sure if I like the new design”.
Entity Sentiment
1- design 1- I’m not sure if I like the
new design
Natural
15. Importance of Entity and Sentiment Analysis
Social Media.
02
Market Research.
01
Brand Monitoring.
03
16. Market Research
If you are planning to release a new
product, and you want to collect
insights on people’s attitudes,
experiences, and needs related to the
field of your product, you could use
sentiment analysis to track different
sources of online conversations about a
given topic. The same thing applies for
following new trends.
18. Social Media
Imagine you just launched a new
product feature and notice a sharp
increase in mentions on Twitter. Are
customers tweeting more because they
are delighted with the new feature? Or,
are they actually complaining about the
feature? Performing sentiment analysis
on Twitter data can help you quickly
understand the tone of those mentions.
Sentiment analysis is particularly useful
for social media monitoring because it
goes beyond the number of likes or
retweets, by providing qualitative
insights.
19. Brand Monitoring
Besides social media, online
conversations can take place in blogs,
review websites, news websites and
forum discussions. Product reviews, for
instance, have become a crucial step in
the buyer decision process. Consumers
read at least ten reviews before buying,
and 57% will only trust a business if it’s
rated with 4 or more stars.