Items are prepared for shipment by the originator and transported by either military or civilian carriers to their final destination. The transportation is managed by the Transportation Management Office who tracks the items as they move between transfer points. If an item is lost during shipment by the military, the Logistics Manager initiates a claim process and works with government and equipment representatives to determine the appropriate course of action. For civilian carrier losses, the originator also starts a claim process and updates inventory records after receiving any reimbursements or replacing lost assets. Current issues include a lack of feedback in the process and not accounting for replacement costs.

1. Lost by
Civilian or
Military
carrier
Lost by
Civilian or
Military
carrier
Item prepared for
shipment
Item are processed by
TMO
Item are transported to
end location by either
military and/or commercial
Items moves from Point
of Origin to transfer
points
Item is tracked by
originator & receiver
If lost by military
Start Claim Process
Request cost
reimbursement
LM initiates report
PN, Qty, Cost,
Timeline
Cross tell with
HB Gov & PMD reps
Equipment Reporting
Current/Proposed
Item are delivered to
local TMO Office
Item are picked up by
LM personnel
LM initiates report
PN, Qty, Cost,
Timeline
Cross tell with
HB Gov. Rep and
PMD reps)
Proposed Current
HB Gov.
decides on
CoA, RoS,
other
If lost by Civilian:
Start Claim Process
Request cost
reimbursement
Update Inventory
(Add/Delete) management
accounts
Procure more assets
Close actions items
feedback to originator
Problems
• Open loop only
• No feedback
• No cost replacement
• Property is still held in accounts