1. Mitchell R. Austin
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mitchellstn@gmail.com 3538 S. King Drive Ave. #3N
773-851-2879 Chicago, IL 60653
Professional Summary:
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Successful sales professional with 10+ years experience in a large-scale retail environment. Implement cost control measures to
ensure operations remain within company targets. Merchandising, staff management, loss control and inventory management
initiatives.
Core Qualifications:
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 Team leadership
 Staff training and development
 Inventory report generalization
 Customer relations
 Client/vendor relations
 Inner-store transfers
Career Progression:
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Nordstrom – Chicago, IL
2011 to current Salon Shoe Sales Associate
 Provide product knowledge
 Focus on building customer relations throughout selling appointment
 Drive designer shoe business by providing exceptional customer service
2006 Women’s Shoe Sales Associate
 Offer product understanding
 Grant outstanding customer service to enhance clients shopping experience
2003 Assistant Store Information Manager
 Manage Stock and Inventory Control teams
 Partner w/ managers to help control store shrinkage
 Communicate new store procedures to Store Manager
 Monitor inventory levels through unit variance reports
 Facilitate storewide training classes, new-hire trainings, and 6hr “Service in
Selling” training class to aid sales associates/managers in driving their business
through customer service
2002 Lead Inventory Control Team
 Train and supervise Inventory Control Team
2001 Inventory Control Team
 Return merchandise to vendors
 Transfer inner-company merchandise
2000 Cosmetics Stock Technician
 Unload and deliver products to different cosmetic lines
Achievements:
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References Available Upon Request
 2003 Support Allstar  2007, 2008, 2010, 2011 Quarterly Pacesetter