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Information management and analytics for
eCommerce industry.


Business challenge
Successful enterprises utilize data and employ scientific tools to make decisions. Advanced analytics is the latest
weapon in their armory to improve decision making, marketing effectiveness and operational efficiency. It also helps
understand, predict and influence consumer behavior.



The solution
Mindtree’s advanced analytics solutions bring domain, tool and statistical expertise all under one roof. We are the
pioneers in analytics-on-demand and hosted analytics models and offer services across business functions and
industries. Our customers benefit from integrated and scientific decision making that comes through our expertise in
advanced data visualization, pattern mining and application of advanced quantitative techniques on enterprise and
third-party data.



Supply chain analytics
Mindtree helps enterprises access data at multiple points and effortlessly interpret it with analytics solutions in the
following areas:
 Supply chain efficiency                                       Demand planning
 Logistics                                                   Spend (raw material)
 Production



Web / eCommerce analytics
Mindtree’s advanced analytics solutions enable enterprises to:

 Comprehend online customer behavioral patterns              Retain and make existing customers more profitable
 Convert visitors to customers and then build loyalty        Identify potential product lines
Customer and marketing analytics
Mindtree’s advanced analytics solutions help enterprises build compelling marketing strategies and increase sales
through the following offerings:
 Customer engagement analysis                         Cross-sell / up-sell analysis and product recommendation
 Customer segmentation                                Price sensitivity and price elasticity analytics
 Churn analysis



Social media analytics
Mindtree helps enterprises tap and analyze data available in social media to derive customer insights that can serve
them better by offering the following services:
 Sentiment analytics                                  Coupon redemption analysis
 KOL / key word search analytics                      Social network analysis / viral index
 Online campaign analysis                             A/B testing



Fraud analytics
Mindtree’s analytics solutions help create ‘what-if’ scenarios and identify key parameters that help detect fraudulent
activities before they occur. Some of our specialized offerings include:
 Supplier fraud detection                             Payment fraud detection
 Gaming fraud detection



Our track record
 Fraud analytics for Unique Identification Authority of India for biometric enrollment that identified 3500
 fraud instances among 1.5 million enrollments
 Contributed $18 million incremental revenue for one of the world’s leading CPG enterprises by the Analytical Cell
 (Analytics as a Service)
 Improved operational efficiency of the supply chain for one of the world’s leading CPG enterprise, which helped
 the customer save huge costs
 Marketing budget and trade promotion optimization for one of the world’s leading car rental companies that helped
 them understand their key revenue contributors and drivers that improved sales and allowed optimum allocation of
 advertising budgets
 Trade promotion analytics for a leading pet foods manufacturer that helped them in identifying their top
 promotions, the RoI from the promotions and optimizing the trade fund allocations to maximize the RoI
 HR analytics for one of the world’s largest insurance companies in the areas of attrition, performance management,
 work force measurement and talent acquisition
 Sentiment analytics for a leading mutual fund provider that provided insights on specific features of the website to
 improve as per customers’ sentiments


About Mindtree
Mindtree is a global information technology solutions company with revenues of over USD 400 million. Our team of 11,000 experts
engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers achieve competitive
advantage through flexible and global delivery models, agile methodologies and expert frameworks.

www.mindtree.com                                                                                           ©Mindtree Ltd 2012

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Information management and analytics for eCommerce industry.

  • 1. Information management and analytics for eCommerce industry. Business challenge Successful enterprises utilize data and employ scientific tools to make decisions. Advanced analytics is the latest weapon in their armory to improve decision making, marketing effectiveness and operational efficiency. It also helps understand, predict and influence consumer behavior. The solution Mindtree’s advanced analytics solutions bring domain, tool and statistical expertise all under one roof. We are the pioneers in analytics-on-demand and hosted analytics models and offer services across business functions and industries. Our customers benefit from integrated and scientific decision making that comes through our expertise in advanced data visualization, pattern mining and application of advanced quantitative techniques on enterprise and third-party data. Supply chain analytics Mindtree helps enterprises access data at multiple points and effortlessly interpret it with analytics solutions in the following areas:  Supply chain efficiency  Demand planning  Logistics  Spend (raw material)  Production Web / eCommerce analytics Mindtree’s advanced analytics solutions enable enterprises to:  Comprehend online customer behavioral patterns  Retain and make existing customers more profitable  Convert visitors to customers and then build loyalty  Identify potential product lines
  • 2. Customer and marketing analytics Mindtree’s advanced analytics solutions help enterprises build compelling marketing strategies and increase sales through the following offerings:  Customer engagement analysis  Cross-sell / up-sell analysis and product recommendation  Customer segmentation  Price sensitivity and price elasticity analytics  Churn analysis Social media analytics Mindtree helps enterprises tap and analyze data available in social media to derive customer insights that can serve them better by offering the following services:  Sentiment analytics  Coupon redemption analysis  KOL / key word search analytics  Social network analysis / viral index  Online campaign analysis  A/B testing Fraud analytics Mindtree’s analytics solutions help create ‘what-if’ scenarios and identify key parameters that help detect fraudulent activities before they occur. Some of our specialized offerings include:  Supplier fraud detection  Payment fraud detection  Gaming fraud detection Our track record  Fraud analytics for Unique Identification Authority of India for biometric enrollment that identified 3500 fraud instances among 1.5 million enrollments  Contributed $18 million incremental revenue for one of the world’s leading CPG enterprises by the Analytical Cell (Analytics as a Service)  Improved operational efficiency of the supply chain for one of the world’s leading CPG enterprise, which helped the customer save huge costs  Marketing budget and trade promotion optimization for one of the world’s leading car rental companies that helped them understand their key revenue contributors and drivers that improved sales and allowed optimum allocation of advertising budgets  Trade promotion analytics for a leading pet foods manufacturer that helped them in identifying their top promotions, the RoI from the promotions and optimizing the trade fund allocations to maximize the RoI  HR analytics for one of the world’s largest insurance companies in the areas of attrition, performance management, work force measurement and talent acquisition  Sentiment analytics for a leading mutual fund provider that provided insights on specific features of the website to improve as per customers’ sentiments About Mindtree Mindtree is a global information technology solutions company with revenues of over USD 400 million. Our team of 11,000 experts engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers achieve competitive advantage through flexible and global delivery models, agile methodologies and expert frameworks. www.mindtree.com ©Mindtree Ltd 2012