1. RESUME
Personalia
Name van Rijssen, Milou
Address Heer Balderikstraat 93
5302XG Zaltbommel
Telephone 0418-641829
Mobile 06-53923396
E-mail milouvanrijssen@gmail.com
Marital Status divorced
Date of Birth 19-10-1966
Current Job
Since January 2008 I work at Alabastine BV in Ammerzoden as HSE/QA manager.
Alabastine is part of AkzoNobel; Alabastine is manufacturer of repair- en decoration products for
DIY and the professional market.
As HSE/QA manager I’m responsible for:
• Supervisor of 3 QA engineers
• Develop and roll out of HSE/Q policy
• Develop, implement and maintain the Quality, Safety and Environmental management
systems (ISO9001/14001/OSHAS18000)
• Translate HSE/QA Policy from AkzoNobel in workable procedures and ensure a correct
implementation
• Complaint handling consumer, customer and supplier, including financial settlement
• Management KPI reporting, for government, management, stakeholders
• Accompany audits from VROM, labor inspection, Insurances, Certified bodies,
• Analysis and reporting of Near misses and accidents and making an action planning.
Rootcause analyses conform 5 Why, Tripod and “feitenboom anayse”
• Signaling improvement potential and make Pro-active proposals for improvement of HSE
and Quality
• Conducting HSE and Quality audits; internal and external at suppliers. And taking the
corrective and preventive measurements
• Conducting HAZOP’s, Risk Assessments, RI&E
• Implementing Process Safety management system and conducting audits (incl. ATEX)
• Implementing The Life Saving Rules
• Workplace inspections
• Develop, implement and maintain Behavior Based Safety system
• Giving training and toolbox meeting
• Maintain contacts with HSE colleagues in Europe
Resume Page 1 of 4
Milou van Rijssen

2. Professional Experience
01-01-2007– 31-12-2007 Philips Lighting SLE - Oss
Quality Engineer Components
Philips Lighting Oss is a developer and manufacturer of electronic ballasts for special
illuminations. As Quality Engineer I was responsible for;
• analyzing complaints with the associated 8D reporting
• creating and capturing quality agreements with suppliers of critical components
• provide support to sub-contractors in the field of component quality
• monitoring the component classification in a new and existing products
• release new components for production
• initiating process audits at suppliers (qualification and validation)
01-01-2005 – 31-12-2006 Sabbatical Year
01-01-1999 – 31-12-2004 Ball Packaging Europe - Oss
Quality Assurance Manager
Ball Packaging Europe is manufacturer of steel and aluminum cans for the beverage industry. As
Quality Assurance Manager I was the management representative regarding the Quality
Management System and reported to the plant manager. I was responsible for;
• develop and maintain the Quality management system,
• managing the quality department with 3 Quality engineers
• Continuously informing the organization about the quality performances
• Determine and record the quality of the product and its measurement methods and
procedures
• Initiating, planning and implementing improvement projects
• Handle customer and supplier complaints and assign any claims;
• Validation of new / modified products and processes;
• Implementing Statistical Process Control
In addition to these specific quality also matters a lot of experience in dealing with overall
management and production issues (including balanced score card).
01-06-1998 – 01-01-1999 Contec B.V. - Tilburg
Quality Assurance Manager
Contect is a Cable Assembly company
1994- 1998 Incase B.V. - Tilburg
Quality Manager
Incase is a manufacturer (injection molding and assembly) of high-quality plastic packaging and
presentation boxes. And injection molded parts for telecom and medical industry
Resume Page 2 of 4
Milou van Rijssen

3. 1991-1993 Nefit Industrial - Deventer
Quality Assurance Engineer
1990 Rank Xerox - Venray
Supplier Corrective Action Engineer
Education
2015 Hogere Veilgheidskunde at Copla institute
Graduated in conducting a safety culture research (Bradley Curve)
And advice on possible interventions to improve the safety culture
2000 – 2001 B.K.M.
First Year M.B.A. (preparation for Keele)
1986-1990 Technische Hogeschool Midden-Brabant Tilburg
Technical Business School
1979 – 1986 Atheneum B: Dutch, Englisch, Mathematics, Physics, Chemistry,
Biology, Geography
Maaslandcollege Oss
Business Courses
Hearts and Minds (AkzoNobel 2015)
Situational leadership (AkzoNobel 2010)
Hazard study (AkzoNobel 2009)
Introduction Environmental care systems (Veritas 2004)
Internal auditing (Veritas 2004)
Selling Ideas in English (EMTA 2002)
EFQM Self-Assessment Facilitator (Intern Ball Packaging 2001)
Dutch Quality model and Balanced Score card (Euroforum 2001)
Situational leadership (Corus 2000)
Safety in Food (Seminar Euroforum 2000)
Sales training and Acquisition (MKB 1999)
Projectmanagement (Berenschot 1999)
SPC (Berenschot 1999)
FMEA (Berenschot 1999)
Introduction 3D Measuring techniques (Mitutoyo 1998)
German for business (Interlingua 1996)
Quality Costs (KDI 1993)
External auditing (KDI 1993)
Internal auditing (KDI 1992)
Tagushi (rank Xerox)
Computer Proficiency
Package: Microsoft Office, SAP
Resume Page 3 of 4
Milou van Rijssen

4. Languages
Dutch Mother tongue
English Fluent in speaking and writing
German Fluent in speaking and writing
French Moderate
Resume Page 4 of 4
Milou van Rijssen