1. __________________________________________________________________________
January 2014
WWaatteerr CCoossttss RReevviieeww yyiieellddss oovveerr ££4400,,000000 ttoo ddaattee
The team behind Canterbury and Akari Care Groups have an enviable track record in
management within the care home industry. Recognising the benefit of a review of water
costs across the combined estate of 50 properties, they received recommendation from
colleagues of the services of Water Management Solutions (UK) Ltd (WMS), a specialist
with considerable experience in water billing analysis, cost recovery, leak detection and
conservation covering a wide variety of both public and private sector organisations
throughout the UK.
Following instruction, WMS initiated their review in April 2013. The structured analysis
utilised billing and site data to reveal any incorrect charges, and highlighted potential issues
with tariffs and consumption levels at certain sites. WMS then submitted claims against the
incorrect charges and in conjunction with the Property Services team and the sites in
question, completed engineering surveys and co-ordinated the investigations.
WMS’s expertise proved invaluable, delivering rebates and savings from 4 different water
companies across a range of tariff structures. Their site profiling and benchmarking exercise
demonstrated a clear understanding of water usage on the sites, identifying the potential
for leakage, and managing the detection and repair process.
The holistic approach of WMS has also promoted the value of water conservation,
identifying meter locations to allow regular checks and highlighting the opportunity for flow
regulation through tighter specifications, and delivered a further annual saving through
negotiating and switching water supply companies for the group’s Scottish sites.
“We have been thoroughly impressed with the total service package provided by WMS.
Not only do they just get on with it, they keep all relevant parties fully updated with
developments. Their knowledge of the water sector and its idiosyncrasies is second to
none. We would not hesitate in recommending them”
Tim Robinson, Commercial Manager, Akari Care, Canterbury Care
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