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Reinventing Business Communications with RingCentral
- 1. 1 | © 2016 RingCentral, Inc. All rights reserved. Reinventing Business Communications
- 2. 2 | © 2016 RingCentral, Inc. All rights reserved. Agenda Business Challenge The RingCentral Solution Customer Profiles Market Outlook Why RingCentral
- 3. 3 | © 2016 RingCentral, Inc. All rights reserved. The World Has Changed!
- 4. 4 | © 2016 RingCentral, Inc. All rights reserved. Legacy Communications Systems Unsuited for Modern Business LondonNew YorkSan Francisco
- 5. 5 | © 2016 RingCentral, Inc. All rights reserved. A Better Way: Cloud-Based Communications Systems LondonNew YorkSan Francisco
- 6. 6 | © 2016 RingCentral, Inc. All rights reserved. A Complete, Open, and Global Solution Voice Text Fax Audio Conferencing Video Conferencing Screen Sharing Team Collaboration Open Platform & Integrations Globally Enabled Easy to Use and Manage Contact Center
- 7. Open Eco-System Platform RINGCENTRAL CONNECT PLATFORM
- 8. 8 | © 2016 RingCentral, Inc. All rights reserved. Delivered Globally!
- 9. 9 | © 2016 RingCentral, Inc. All rights reserved. Trusted By More than 350,000 Customers Up to 1,000 Employees 1,000 – 5,000 Employees 5,000+ Employees
- 10. 10 | © 2016 RingCentral, Inc. All rights reserved. Paul Chapman, CIO, Box “As we add more employees and offices in different locations, we require a solution that consolidates our entire enterprise communications in the cloud for voice and web meetings and offers the agility to grow. RingCentral addresses this while delivering a very high standard of reliability, security and quality to successfully run our global business.”
- 11. 11 | © 2016 RingCentral, Inc. All rights reserved. Customer Video Testimonials 11 Columbia University Teachers College: https://youtu.be/BDR5E9O0hWg Comprehensive Blood and Cancer Center https://youtu.be/O6m0R1EboDA
- 12. 12 | © 2016 RingCentral, Inc. All rights reserved. Largest and Fastest-growing Pure-play UCaaS Provider $400MRevenue Run Rate 150MCalls a Month 2,200 WorkforceYoY Office Growth 40+ %
- 13. 13 | © 2016 RingCentral, Inc. All rights reserved. A UCaaS Gartner Magic Quadrant Leader 2016* “Gartner believes RingCentral to be the top UCaaS provider across multiple metrics, such as supported endpoints, revenue, number of UCaaS employees and capital investment” - Gartner * Gartner MQ Leader in 2015 as well
- 14. 14 | © 2016 RingCentral, Inc. All rights reserved. Frost & Sullivan UCaaS Company of the Year 2016 “Frost & Sullivan’s independent analysis clearly shows that RingCentral stands out as a true visionary and a trailblazer in the North American cloud communications services market. For its strong overall performance, RingCentral has earned Frost & Sullivan’s 2016 Company of the Year Award” – Frost & Sullivan
- 15. 15 | © 2016 RingCentral, Inc. All rights reserved. “We remain enthusiastic about the significant growth potential associated with RingCentral's addressable unified communications market… Considering the company's product and go-to-market momentum, we believe the company can sustain 25- 30% top-line growth and reach $1 billion in revenue in 4-5 years. We reiterate our Strong Buy rating.” Raymond James – Sept 2016 RNG Stock: A Strong Buy!
- 16. 16 | © 2016 RingCentral, Inc. All rights reserved. $9.6B $7.9B $12.0BENT (>1,000) 9k businesses MID-MARKET (50-1,000) 205k businesses SMALL BUSINESS (1-49) 5.5mm businesses Business Communications TAM*: $30B+ * NA only
- 17. 17 | © 2016 RingCentral, Inc. All rights reserved. Cloud Communications Growing at 20-25% CAGR Unified Communications, Worldwide Spending Growth (Millions of Current U.S. Dollars)
- 18. 18 | © 2016 RingCentral, Inc. All rights reserved. Our Commitment to Customers Customer Experience Relentless Innovation Superior Cloud Infrastructure
- 19. 19 | © 2016 RingCentral, Inc. All rights reserved. Our Commitment to Employees We drive progress, creativity, & accountability. We deliver projects at a rapid pace. We create great outcomes. We generate long-term value for our customers. We delight and surprise our customers. We nurture a culture of creativity and inquiry. We build reliable, secure, and always-on products. We show a commitment to making our partners successful. We deliver consistently on our customer promise. We give IT managers control and simplified management. We enable customers to communicate from wherever, whenever, and however they choose. We provide companies with the tools needed to extend and embed their communications.
- 20. 20 | © 2016 RingCentral, Inc. All rights reserved. Product Demo
Editor's Notes
- Solution Provider Session: Wednesday, 10/19 - 1:15 PM Room: Dolphin Hotel, Southern V Transform the Technology Core Cloud Communications: A Catalyst to Business Transformation Enterprise CIOs are rapidly migrating core technology solutions to the cloud to enhance flexibility and manage IT infrastructure costs. As you consider moving your communications solutions to the cloud, you don’t necessarily need to scrap your large investment in an on premise PBX system; you can easily manage both to gain the immediate benefits of the cloud while enhancing the value of your existing infrastructure. This session explores how to balance on-premise and cloud application models to create a seamless user experience between mobile-friendly cloud communications and your existing on-premises telephony systems. Key areas of discussion will include: How a balanced model can facilitate migrating your communications to the cloud Migration planning and best practices for creating a seamless user experience between on-premises and cloud end-points Exploring the business drivers and benefits of a successful hybrid UC approach How to expand communications globally while reducing complexity and cost Ensuring security, reliability, and quality of service in the cloud Speaker: Curtis Peterson, Senior Vice President Cloud Operations, RingCentral
- In man areas of our lives, technology has dramatically changed how we do things Think of how Netfix changes entertainment, how Uber changed taxis, Amazon changed shopping
- Yet, most business communications systems have not caught with these changes Need a different phone system by region or country, and they only support voice Home and Mobile users are not connected to the system Leads to inefficiencies and siloed organizations
- There is a better way! All users are connected and managed under one cloud based system Solution is truly Global This is what RingCentral pioneered
- We have a built a solid foundation We continue to expand recently with team collaboration, open platform, global capabilities All of this while ensuring that our solutions are easy to use and manage
- We opened our platform to make it easy for other solutions to integrate with us and you can also integrate so as to build customized workflows for your business The out of the box integrations includes these key cloud apps: Office365, Google, Salesforce, Oracle The ecosystem has now expanded to over 40 industry applications including CRMs, Business Intelligence, and other software solutions Open APIs are been used by number of you, including Teacher’s College, AirBnB, NakedWines amongst many others to customize your workflows
- With your support we have become the largest and fastest growing UCaaS provider $400M run rate and Office growth over 40% Y/Y Our workforce has grown too with continued investment in top talent
- Gartner has recognized us now two years in a row as an undisputed leader in UCaaS Why? Relentless innovation, Easy to use and Intuitive products, and high customer satisfaction
- This is why we are seeing a tremendous shift. Look at the enterprise communications space in this recently published Gartner chart. Premises based telephony is in a decline and cloud based telephony is on the rise. Clear where the market is going, but there are challenges….
- We’ve always been a customer centric company and its my commitment to you that we’ll never lose this focus 2x R&D spend vs. nearest competitor Over $100M spent on our delivery infrastructure just in the last few years 600+ Support employees to help you Thank you and enjoy the conference
- We added Team Collaboration capabilities by integrating our acquisition of Glip into our Office product The capabilities includes: team messaging, file sharing, task management, and notes Into industry’s first integrated communication and collaboration solution